Ratings based on 70 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by RJ from Singapore

Nice hotel close to the train station

Posted May 13, 2014
Our 2 night stay at Radisson Blu was pleasant. The hotel is close to the train station which was very convinient as we were travelling by train thru Switzerland. We didn't get a room with a view but could admire the lake once we crossed the road from the hotel. The room was relatively big, compared to the other busget hotels we have stayed in Europe and had all the basic amenities and a good connection on the internet. One only thing we didn't like about our room was that between the shower and the toilet was only a small glass panel, causing us to wet the toilet when we showered. This is however not uncommon for many European hotels tt we stayed in.
Comment from Hotel Management
May 13, 2014 by Stephanie, Hotel Management
Dear Guest, Many, many thanks for your very constructive feedback on expedia. It is wonderful to read, that you mostly liked your stay at the Radisson Blu Hotel, Lucerne! We have frequently heard about some problems with wet bathroom floors at our hotel. Some showers have a bad construction - but no excuses, your absolutely right. Thank you for your comment on this point. The team of the Radisson Blu Hotel, Lucerne sincerely hopes to have you back and wishes you a very good week. M.Conzelmann
5 out of 5
Recommended
for Everyone
by ayach4n from sydney

Nice hotel close to the train station

Posted Dec 17, 2013
This hotel is situated about 5 mins walk from luzern station. The room is very clean and the staff is very friendly. It is within 10mins walk to the old town and chapel bridge We have requested for late check out due to our night flight to amsterdam and the hotel staff gladly provide this to us free of charge. Highly recommended
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Nov 9, 2013 on Hotels.com
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Oct 30, 2013 on Hotels.com
5 out of 5
Recommended
for Everyone
by david from australia

Excellent hotel close to town

Posted Oct 19, 2013
The radisson is a well located hotel with great facilities. The gym was great and not very busy. Its a short 15 minute walk to the old town. Rooms are clean and staff helpful. Great value .
5 out of 5
Recommended
for Everyone
by Diana from UK

Very comfortable and lovely hotel

Posted Sep 25, 2013
The hotel is very well located and boasts grat views o the lake, especially from the lake viw rooms(woth the upgrade). Other comments: - free wifi that is fast and reliable - spacious, clean rooms - modern look - double windows to shield you from street noise - comfortable bed - nice bathtub and toiletries of good quality - thought breakfast was expensive so opted not to have it - we were allowed to check in early which was reall nice - check in and checkout were easy - slight problem with otel not wanting to grant loyalty points for the stay as we did not book directly with them but through this website
5 out of 5
Recommended
for Couples
by Greg from Seattle, WA

Great Deal on a Great Hotel

Posted Sep 10, 2013 on Hotels.com
Great price on a great hotel with a great location. On top of that, we were updated to a junior suite for no apparent reason. Completely satisfied.
Comment from Hotel Management
Oct 1, 2013 by Stephanie, Hotel Management
Dear Guest, Thank you for your positive comment. We hope to delight you some time again with our service. Best Regards from the Radisson Blu Hotel Lucerne
5 out of 5
Recommended
for Families
by Prasad

Posted Sep 2, 2013 on Hotels.com
Comment from Hotel Management
Sep 4, 2013 by Stephanie, Hotel Management
Dear Guest, Thank you for your good rating, which is much appreciated! Best Regards, Radisson Blu Hotel, Lucerne Stephanie
4 out of 5
Recommended
for Business Travelers
by Jeremy from New York City

Good business hotel

Posted Aug 30, 2013 on Hotels.com
Not great for leisure, but close to the train station and very convenient to the KKL
Comment from Hotel Management
Sep 4, 2013 by Stephanie, Hotel Management
Dear Guest, Thank you for reaching out and sharing your experience with us and other travelers. We hope to have you back again some time and send you the very best wishes to New York. Radisson Blu Hotel, Lucerne Stephanie
4 out of 5
Recommended
for Getaway With Friends
by Emma from London

Very helpful staff

Posted Aug 17, 2013 on Hotels.com
The hotel is in a great location, 5mins walk from the station and close to the lake where you can go swimming. The hotel lent us towels to do even after we had checked out! We had a problem watching a film on our tv because the new systems was being updated but they did absolutely everything in their power to get us set up with a laptop and hdmi cable to get us online to stream one - fantastic staff. Breakfast is really expensive though if not included in the room rate.
Comment from Hotel Management
Aug 27, 2013 by Stephanie, Hotel Management
Dear Guest, Many thanks for taking the time and writing such a positive review. Our team gets inspired and motivated by comments of this kind. We hope to have you back again some time and send you the very best wishes to London! Radisson Blu Hotel, Lucerne Stephanie