Ratings based on 213 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quality hotel

Posted May 4, 2015
Pros: Close to railway station, friendly front desk staff and large room area.
Close to railway station, friendly front desk staff and large room area.
Comment from Hotel Management
May 6, 2015 by M. Conzelmann, Hotel Management
Dear Johannes, We are pleased to hear, that you had a great stay at Radisson Blu, Lucerne in our spacious rooms. Your positive feedback I will surely share with my team. We’d love to see you back at the hotel soon. Best regards, M. Conzelmann
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
Pros: Great location. Near central train station and downtown.
The reception is efficient and friendly. As travellers we feel very welcomed and look after. The staffs are young and enthusiastic.
Comment from Hotel Management
Apr 24, 2015 by M.Conzelmann, Hotel Management
Dear guest, Thank you for sharing your positive rating with us. We're happy to see that you liked your stay at the Radisson Blu Hotel, Lucerne and that you felt very welcomed by our staff. It would be a great pleasure to have you here as our guests again in the near future. Kind regards, M.Conzelmann
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

Nice hotel. Parking nearby. Staff very kind

Posted Apr 15, 2015
Pros: Location and room size
Cons: Parking with preference rate
Fast check in. helpful staff. Modern Interior design.
Comment from Hotel Management
Apr 17, 2015 by M.Conzelmann, Hotel Management
Dear guest, Thank you very much for taking your time to rate the Radisson Blu Hotel, Lucerne. It's a pleasure to see that you enjoyed your stay here and that you liked our service. Hopefully we get the chance to welcome you here again very soon. Kind regards, M.Conzelmann
4 out of 5
Recommended
for Everyone
by A verified travelerfrom malaysia

Posted Apr 6, 2015
It was a very pleasant stay. 5 mins walk from the train station and the cruise port. Nearby, there are Thai food and pizza/kebab shop. Room very cosy.
Comment from Hotel Management
Apr 9, 2015 by M.Conzelmann, Hotel Management
Dear guest, Thank you so much for taking your time to rate the Radisson Blu Hotel, Lucerne. We're more than happy to read that you enjoyed your stay and it would be a great pleasure to welcome you here again in the near future. Kind regards, M.Conzelmann
5 out of 5
Recommended
for Everyone
by A verified traveler

ottimo albergo per visitare luzern.

Posted Mar 23, 2015
Pros: tutto
ottimo hotel nuovo,elegante vicino stazione ferrovia
Comment from Hotel Management
Mar 25, 2015 by M.Conzelmann, Hotel Management
Caro ospite La ringraziamo per aver scelto il Radisson Blu Hotel, Lucerne e per le sue gentili parole. Siamo sempre felici di sentire che i nostri ospiti hanno apprezzato il nostro servizio « yes I can » e la nostra infrastruttura. Naturalmente saremmo molto lieti di poterle ridare il benvenuto nella sua prossima visita a Lucerna. Cari saluti
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgia

Nice hotel.

Posted Mar 23, 2015
Pros: Location, staff, cleanliness.
Location: A short walk will get you to shopping, restaurants, and the main train station. EuropeCar rental is next door for pick-up or drop-off.
We enjoyed our stay and would recommend it. The hotel staff is very helpful and was able to easily bridge our language gap.
Comment from Hotel Management
Mar 25, 2015 by M.Conzelmann, Hotel Management
Dear Karen, Thank you very much for this kind words. It's a pleasure and a big reward to our whole team to see that you were entirely happy with our service. We sincerely hope we get the chance to welcome you here again in the future. Kind regards, M.Conzelmann
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Feb 17, 2015 on Hotels.com
Comment from Hotel Management
Apr 25, 2015 by M Conzelmann, Hotel Management
Dear guest, Thank you so much for sharing this excellent rating with us. It's great to see that you were happy with our service. It would be a pleasure to welcome you here again soon. Best wishes, M.Conzelmann
3 out of 5
Recommended
for Business Travelers
by Reineckefrom Wittenbach

1 Übernachtung in Luzern, insgesamt zu teuer

Posted Feb 16, 2015 on Hotels.com
durchschnittlicher Komfort und Service für 1 Nacht, alles kostet extra, sehr teure Parkgebühren 30 Sfr. pro Nacht, wofür man sich schon bei der Rezeption entschuldigt, ändert aber nichts, 2 Kaffee am Morgen 10 Sfr. , insgesamt zu teuer, schlechtes Preis- Leistungsverhältnis, Essen im Restaurant nicht schlecht, aber nicht hervorstechend, Service gut dort, aber auch insgesamt zu teuer
Comment from Hotel Management
Apr 25, 2015 by M Conzelmann, Hotel Management
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, unser Haus zu bewerten. Es tut uns sehr leid, dass Sie die Preise in Luzern als zu hoch empfunden haben. Leider ist Luzern eine sehr teure Stadt und da müssen auch wir unsere Preise anpassen. Bezüglich der Parkgebühr möchte ich darauf hinweisen, dass das Parkhaus sich zwar bei uns im Haus befindet, jedoch einer Fremdfirma gehört. Wir haben leider keinen Einfluss auf die Preisgestaltung, jedoch sind wir sehr froh, dass wir unseren Gästen so nahe beim Hotel und so zentral in der Stadt einen Parkplatz zur Verfügung stellen können. Ich hoffe, Sie konnten Ihren Aufenthalt in Luzern trotzdem geniessen und wir würden uns freuen, wenn wir Sie wieder einmal bei uns begrüssen dürfen. Herzlichen Dank nochmals für Ihr wertvolles Feedback. Freundliche Grüsse M.Conzelmann
5 out of 5
Recommended
for Couples
by Daniellafrom Sydney

Very nice hotel close to station

Posted Feb 16, 2015 on Hotels.com
Comfort and huge room, hotel is located near the very beautiful lucern lake. Close to station and old town Lucern. Perfect hotel and definitely will stay here again if I come to Lucerne
Comment from Hotel Management
Apr 25, 2015 by M Conzelmann, Hotel Management
Dear Daniella, It's very pleasant to read that you enjoyed your stay here at the Radisson Blu Hotel, Lucerne. We would be more than happy to host you again in the near future. Kind regards, M.Conzelmann
4 out of 5
Recommended
for Couples
by A verified traveler

Weekendtrip

Posted Feb 13, 2015 on Hotels.com
Schönes Hotel, modern eingerichtet, nette Bedienung, grundsätzlich zentral gelegen, aber doch etwas abseits. Insgesamt sehr zu empfehlen
Comment from Hotel Management
Apr 25, 2015 by M Conzelmann, Hotel Management
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, das Radisson Blu Hotel, Lucerne zu bewerten. Es freut uns sehr, dass Ihnen unser Haus gefallen hat und wir hoffen, wir dürfen Sie schon bald wieder bei uns in Luzern willkommen heissen. Freundliche Grüsse M.Conzelmann