Ratings based on 35 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.5 Hotel condition
They paid and stayed.
by Peter from England, UK
Wonderful views - quite expensive!Posted Jul 7, 2013
Pros: The views over the lake.
Cons: The over priced 'extras' - the drinks that add to the ambiance of an evening by the lake.
We had stayed at the Majestic before and knew how expensive it could be. The location is wonderful and the gardens beautiful. The hotel may look a little tired - it is an old building and one could say that this adds to the charm. The restaurant has great views over the lake and is quite formal. The choice of food was rather limited on the night we were there, particularly as I'm not a great fish eater. It was expensive - we knew it would be and have no complaints. The price of a glass of wine - in the restaurant or on the terrace may shock some people. It did us. Our room was at the back (we expected this) - it was clean, but rather tired and in need of a 'make-over'! Somebody had 'blocked' us in the car park when we came to leave - the staff sorted this, but there was no apology from anyone. Value for money . . . no. I don't think we'll return.
by Caroline from Cambridge, UK
Room with a viewPosted Sep 29, 2012
Pros: The views from the balconies
Cons: Chambermaids knocking every night around 7pm to check if we were happy with the room. We found it rather invasive.
Location: One of the few hotels that are right on the lakeside with no noisy road running infront of it. Good walking distances for restaurants in Pallanza
Our experience of this hotel was very good on all fronts. The staff were always very helpful and prepared to go 'the extra mile' for you. We arrived and found we had been upgraded to a junior suite with a marvelous view over the lake. The room was well appointed in terms of comfort of the bed, quality of the furniture and decor. The breakfasts were adequate but there is room for improvement. Tea & coffee making facilities in the room would have been nice. Hotels restaurant was of a high standard in terms of quality of food and presentation and atmosphere very pleasant. The views of the lake from the balcony was relaxing and beautiful. Overall it was a very good experience and I would have no hesitation recommending the hotel to anyone. We did not use the spa but the swimming pool looked very nice and well kept.
Recommendedby A verified traveler
Posted Sep 24, 2012 on Hotels.com
Great!Good service. Good facilities.
by turtle from clare, suffolk
A good average hotelPosted Sep 21, 2012
Pros: The maitre'd
Location: good, but not a particularly attractive town
The food and wine and service in the restaurant was superb. The room was rather ordinary and a little dated.I felt it was rather too expensive. Pallanza is not the most attractive resort on the lake.
for Everyoneby A verified traveler
Nice hotel, good location - but let down somewhatPosted Sep 20, 2012
Pros: Elegant, comfortable , good location
Cons: Air conditioning and poor breakfasts
Location: Excellent lakeside views - easy walking into the Town - quiet
Nice hotel and beautiful location. The superior room was fine and generally comfortable and very quiet despite overlooking the road, but for us the hotel was let down on some points. For some unknown reason the air conditioning was turned off each night in the early hours making sleeping a little uncomfortable (we did raise this twice with the management, but it happened on 3 of the 5 nights we stayed) - the buffet breakfasts were fairly poor for this quality of hotel and uninspiring (tinned fruit) with charges for extras eg 9 euros for porridge ! On the basis of this we were disinclined to eat in the restaurant at night and ate in the Town instead which was close by . We were given the impression that there were some basic "economies" being made which we felt made the hotel less welcoming
beautiful hotel, fantastic locationPosted Sep 18, 2012 on Hotels.com
all the staff were extremely helpful, impeccable service, and the location was right on Lake Maggiore, and a short walk into the town of Pallanza where there is a ferry stop to visit the Borromeo Islands and other stops on the Lake. Very good restaurants in town, although not much shopping. Try Stresa for shopping and bustling tourist activities.
for Personal Eventby Michael
Nice but be careful of hidden feesPosted Aug 8, 2012 on Hotels.com
Beautiful old-style hotel, very friendly staff. Staff tried to charge me 51Euros to press a shirt and a suit. I refused to pay such a rip off price, especially since they did not tell me the prices ahead of time, and they cut the charge in half. Very uncomfortable beds however, and the shower was too tight to even turn around in. Internet was reasonably priced but extremely slow. Gym was very adequate for a European hotel. Restaurant offered a good breakfast, included in the rate, and an outrageously expensive lunch.
for Couplesby A verified traveler
Posted Jul 23, 2012 on Hotels.com
for Everyoneby A verified traveler from Warwick, UK
Short break in JunePosted Jun 9, 2012
Pros: Atmosphere, location. Food/wine. Indoor pool which opens to the garden (full glass on 2x sides). Staff are are all professional and attentive.
Cons: Room was really a bit tight but perfectly decorated. Only 1x coat hanger on arrival!
Location: Hotel gardens front directly on to the lake. A a short walk to the ferries.
2nd trip to The Majestic, this time brought friends for 4 nights. Everyone very satisfied. We had partial lake view rooms, which are certainly small but had great views from the Juliet balcony. HB 4-course evening meals are good value/quality, but can be too much (!) after 3 nights. Mercedes Vito minibus for 4x from the airport was c165 Euros each way and worked well.
by A verified traveler
Not overly impressedPosted Oct 20, 2011
Not overly impressed with service and room quality. Terrace is brilliant though!