The flaw is the air conditioning situation. When we complained to the front desk by phone the first night that it didn't work (and it was 85 degrees and humid outside and inside), they transferred us to engineering which blew us off, and after that no one would even answer the phone. We did stay the planned 3 nights and survived by opening the door to the balcony, as the night air eventually cooled us off. After we left and mentioned this problem in their eval form, they answered in an email that the AC is not turned on in June except "on request". Make of that what you will. The room and hotel are clean and modern and the location is directly across from the ferry terminal, making for a busy street but certainly convenient, and providing a great view of the lake from the front room balconies. Parking is only catch as catch can in public spaces nearby., and none on Fridays. Breakfast is minimal. Overall we found the staff to be friendly and helpful except for the AC.