Ratings based on 21 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by John from Colorado

Careful lots of misrepresentation

Posted Jun 2, 2014
Pros: Breakfast was good.
Cons: They could be honest about the rooms and impossible parking.
Location: Nice lake, cute tourist town and beautiful monastery at the top of a mountain, a very arduous climb.
"Free" parking is totally unusable at top of a mountain a mile away and no parking anywhere near hotel so forget about getting luggage to the rooms. They tried to put us in an awful dark, damp room and we had to argue to get a decent room with a window. This hotel was grossly misrepresented on Expedia and very overpriced, although town is cute, lake is nice and breakfast (in another hotel) was good. Be careful with this place. Expedia customers are low priority for this hotel. We needed to park (10 Euros/day) at a private garage and drag our bages 500 meters down steep cobblestone paths or steps, then up rwo flights of stairs.
4 out of 5
Recommended
for Couples
by A verified traveler

Beautiful location, bed hard as a plank

Posted May 19, 2014 on Hotels.com
Very friendly and helpful staff who helped to explain the layout of the hotel, the annex and the parking. It's not simple! The parking is either a 15-20 minute walk away from the hotel, or a 5 minute walk to the multi-storey carpark for 10Euros overnight. Access by vehicle is difficult everywhere in this village, but that is the charm of the place. The reception and main part of the hotel is just opposite the restaurant of the same name. Our room in the annex, about 100m away was very plain, dark and small. The bed was as hard as a plank. Not as nice as expected. However it was nice to be in the centre of the village and be able to walk around at night and eat out without having to drive anywhere afterwards. A good breakfast in the morning took place at another location on the main square. Probably the best part of the stay. In summary nice staff, but rooms not good enough to want to go back.
4 out of 5
Recommended
for Everyone
by Victoria from Canterbury, UK

Lovely quirky hotel

Posted Oct 21, 2013
Pros: I have a soft-spot for the Piccolo Olina having stayed there three times in the past thirteen years
Cons: Nothing - there are lots of steps but then it's in a medieval town
Location: Lake Orta is lovely but now spoiled by too many tourists so selfishly I'd say don't go. I'm glad I've seen it at its quiet best
Rooms vary hugely but ours was great. Best breakfast in Italy
2 out of 5
by A verified traveler

Difficult to find, but good location near square.

Posted Aug 25, 2013
Pros: Location near main square. Good value for money. Good choice of breakfast.
Cons: Signage so its easier to find.!!
Accommodation was very difficult to find, we arrived by car and struggled to get close by so had to find it on foot, which was still a challenge as the hotel reception is just a doorway and the accommodation is then elsewhere so we were taken several streets away to our rooms and then had to carry the luggage along cobbled streets. We later saw cars driving along the cobbled streets but they are very narrow so when we checked out we decided it was easier/safer to carry the bags back to the car again which was a pain as we were travelling with a toddler so also had a buggy etc. the hotel's free parking was also a bit of a distance away so we ended up parking on a street but there are limited free spaces so you need to ensure you are parked in the white bays which are free, or pay to park. The accommodation was in a good location just a few minutes walk from the main square however there wasn't anywhere close by to swim in the lake and we had to walk about 20 mins to the "beach" area. The rooms themselves were basic but were clean. there were tea making facilities but no fridge which would have been handy. they also forgot our towels and a fan but we got them when we asked. Breakfast was served in a separate building on the main square, plenty of choice on a serve yourself basis - they even had a frying pan and hot stove so you could fry your own eggs etc, but they need a new toaster as everyone wanted to use it at the same time and it was the slowest toaster ever!
1 out of 5
by A verified traveler

Avoid at all costs!

Posted Jul 30, 2013
Pros: Location
Cons: Air conditioning in the room. Replace worn towels and bedding.
Hotel is in an excellent location. Unfortunately that is the only good thing I can say about it. We stayed in a family room. There was no air conditioning so the window had to be left open. Unfortunately we were across from a restaurant and the noise particularly at the end of the night when the restaurant was closing was terrible. The condition of the room was very poor. There were holes in the wall where things had been removed and the holes not filled. The bedding and towels were threadbare. The cheap furniture in the room was very tatty. The TV had a 10 - 12 '' screen. Unless you were directly in front of it the picture was distorted, consequently only 1 person could watch the TV at a time. Overall I felt that the owners of this hotel know they can rent the room due to location and do not care about the experience of their customers. The sad thing is that it would not take a lot to transfer this from a drab unwelcoming room to a lovely experience.
5 out of 5
Recommended
for Families
by Andrew from Philadelphia

Posted May 8, 2013 on Hotels.com
Great location in the old city. Very helpful and friendly owner. I would certainly recommend this town and this hotel.
4 out of 5
Recommended
by A verified traveler

Stay here because of the breakfast

Posted Nov 17, 2012 on Hotels.com
The rooms were in what seemed like a renovated house. They are pretty nice and centrally located, but not really outstanding. What was really amazing was the breakfast served about 2 blocks away. All kinds of cheeses, cured meats, fruits, preserves, omelette made to order, breads, coffee cakes, pies, yogurt . . . I could go on. Orta is charming, walk able and historic.
4 out of 5
Recommended
by A verified traveler

Fantastic Breakfast

Posted Oct 9, 2012 on Hotels.com
This was a most enjoyable stay. The receptionist was very helpful, the breakfast was amazing even better than some 4 and 5 star hotel I have stayed at. Location was brilliant. The room was very basic but clean. I did have a young child with me and some of the furniture was not appropriate such as the desk, it comes apart easily (ikea stuff). We also had 3 flights of stairs to climb but that is all I could complain about.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 17, 2012 on Hotels.com
Fantastic
4 out of 5
Recommended
for Couples
by Andy & Theresa

Great staff

Posted Sep 9, 2012 on Hotels.com
Staff absolutely brilliant. Not happy with our room. Staff arranged swop and upgrade very next day at no extra cost. Nothing too much trouble. Also, the breakfast is about the best we have EVER had in Italy; Loads of choice and everything imagionable from hot food to cheese & meats. Best value for money.