Ratings based on 55 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

So Relaxing

Posted May 13, 2015
Pros: We loved the grounds, the outdoor pool and the fire pit.
Cons: The spa was over priced.
The Ritz-Carlton Reynolds Plantation exceeded our expectations. The staff was excellent, the grounds were meticulous, and the view was breathtaking. We were looking for a relaxing poolside vacation and we were not disappointed.
2 out of 5
by A verified travelerfrom savannah ga

Not your normal Ritz Carlton....

Posted Mar 7, 2015
Definitely not up to par to have the Ritz Carlton creed.The lobby bar closed at about 10 o'clock with more than two dozen people around and as they were closing would not serve us just one drink. They suggested we go see our mini bar which turned out to be quite the joke. None better than any other hotel you would find in the world. And there were things in the room broken such as the toilet door in the bathroom, A shower head that could really use some sort of de-liming cleaning and it was loose on the wall. They were doing construction which is no big deal but it would have been nice to been forewarned as I probably would not have chosen this place for such a special birthday retreat for my girl. Alls you could hear early in the morning was tile cutting saws and hammers banging away. So after being woken up early and trying to fall back asleep I asked for a late checkout and they said 1 o'clock is as late as I could go in which is no big deal but they were very strict about it and I even asked what the occupancy was for that night and it was nowhere near full. The staff was very nice but again maybe did not stand up completely to the strict creed at the Ritz-Carlton company upholds. I could keep going but I will stop here.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom T

New Year's Getaway at Lake Oconee

Posted Jan 5, 2015
Our while family had a fabulous time at the hotel. We ice skated, played basketball, walked the beautiful grounds and enjoyed playing bingo with the kids in the lobby. Dinners at Linger Longer Steakhouse were fantastic and indulgent. The spa and pool were fun and clean, as well. I would recommend this luxurious experience to friends and family!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta,ga

It is a nice place, but a lot of kids

Posted Jan 5, 2015
It was nice, clean, and the staff was excellent. During the holiday time of our stay their was a lot of kids. It was not to quiet in the spa and lobby area with all the kids running around everywhere.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Dec 30, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by Kevinfrom Atlanta

Lovely hotel just a little tired.

Posted Dec 29, 2014 on Hotels.com
Excellent food at the Steakhouse. Hotel is 12 years old and needs a refresh. Housekeeping missed on a few points.
5 out of 5
Recommended
for Families
by Elizabethfrom Jacksonville, Florida

Thankful for the Ritz - Thanksgiving 2014

Posted Dec 5, 2014 on Hotels.com
Wonderful! Great food too! A very nice family holiday spot.
5 out of 5
Recommended
for Couples
by A verified traveler

Relaxing luxurious getaway

Posted Nov 29, 2014 on Hotels.com
Relaxing luxurious getaway
5 out of 5
Recommended
for Business Travelers
by Tarafrom New Uork

A slice of Heaven

Posted Oct 27, 2014 on Hotels.com
Absolutely stunning location... Beautiful lodge-style lobby... Wonderful staff... Second to none!
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Oct 11, 2014 on Hotels.com