Ratings based on 33 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Couplesby Ascast from Orlando, Florida
Relaxing GetawayPosted Jan 5, 2014
Cons: Chimney Dining
Beautiful place and very friendly staff, always making sure our stay was pleasant. Gaby’s by the Lake has great views of the lake and romantic fireplaces. I give 4 star in Room Cleanliness because we found our room´s carpet and bathroom dirty. Frontdesk was sorry for that inconvenience and sent housekeeping to clean it immediately. Also I expected better conditions for our dining chimney experience however we were seated in a wet area with a lot of mud, the fireplace never started and the chair and table were more for a sport (and camping) dinner, also, don't expect flowers at the table.
for Everyoneby Tina
Happy New Years!Posted Jan 5, 2014
Cons: Everything pertaining to the Clubroom Lounge on the 5th floor.
Nice hotel with lots of activities to keep the children busy. The hotel staff is accommodating and friendly. The grounds are well maintained and the rooms are comfortable however my daughter slept on the fold out couch and thought it was hard as a rock. We stayed on the club level and was disappointed with most everything pertaining to the club room lounge compared to other Ritz's experiences. The clubroom lounge access at this hotel does not warrant the additional money paid for the room.
for Getaway With Friendsby Amee
Posted Oct 21, 2013 on Hotels.com
Recommendedby A verified traveler
family friendly, overpriced food/beveragesPosted Aug 6, 2013 on Hotels.com
The property itself is gorgeous, with excellent pool and lakeside amenities. It definitely caters to families with children rather than couples or other groups. We visited in the middle of summer and were hard pressed to find chair space at the pool (they need to expand to accommodate larger crowds). The food, while good, is incredibly overpriced for what it is, although this seems on par with other Ritz properties. Beautiful spa and fitness facilities. Service was friendly, but for the price you would expect more (no help in setting up chairs, had a hard time getting poolside food service, etc).
Recommendedby NM from Atlanta, GA
Great place to wind down and relaxPosted Jul 19, 2013 on Hotels.com
Upgraded us to a lakeview room, comped the internet, and provided exceptional service throughout. The buffet breakfast could have been better, however, given the price. Otherwise, the food was tasty and offered enough variety to us, especially since my wife and I are vegetarians.
for Couplesby Downey from Florida
Great placePosted Jul 14, 2013 on Hotels.com
We thoroughly enjoyed our stay and will return. The staff was very attentive and friendly.
Posted Jul 10, 2013 on Hotels.com
for Personal Eventby A verified traveler
Posted May 15, 2013 on Hotels.com
for Business Travelersby Clint
Posted Apr 23, 2013 on Hotels.com
for Familiesby A verified traveler
Posted Jan 31, 2013 on Hotels.com