Ratings based on 883 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Stay over the weekend

Posted May 18, 2015
I got there late but the room was ready. I got a quiet, lake view room. Perfect location. Great experience!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CNY

Placid vacation

Posted May 17, 2015
It was a perfect vacation. No complaints. The hotel and staff made for a perfect stay. When we arrived we were told that our room was upgraded, free of charge. Overall, five stars. Definitely going back :)
2 out of 5
by A verified traveler

Posted May 5, 2015
Very surprised how small the room was. Smallest balcony I have ever seen at a hotel. Fridge and a/c didn't work.
Comment from Hotel Management
May 7, 2015 by Andrew, Hotel Management
Thank you for taking the time to write and submit a review about your most recent stay here at the Crowne Plaza Resort and Golf Club on Expedia. I am sorry to hear your stay did not meet your expectations. We take all of our feedback seriously and will utilize this information to better improve our resort. I have spoken to the head of our maintenance department and he has resolved the problem with the A/C and fridge Thanks again for your comments and hope you decide to choose our location for your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
Clean room. Plenty of towels. Hot water available in shower and jacuzzi. Very relaxing. Very good continental breakfast. Most staff friendly.
Comment from Hotel Management
Apr 15, 2015 by Andrew, Hotel Management
Thank you for the wonderful five star review you submitted about your most recent stay here in Lake Placid on Expedia. We appreciate the feedback you provided us and strive to give the best possible experience to all of our guests. Our staff will be thrilled to hear they provided friendly, quality service while you were staying with us. We look forward to seeing you on your return trip to the village.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2015
Nice hotel, on top of a steep hill (if you are not in shape, you will improve your fitness climbing it), near Main Street and some outlet stores, overlooking Miror Lake. A relaxing place with an indoor pool.
Comment from Hotel Management
Apr 15, 2015 by Andrew, Hotel Management
We are so happy to hear you enjoyed your recent trip to the Crowne Plaza Resort and Golf Club! Our view is absolutely beautiful from atop the hill. I am Pleased to hear you were able to enjoy it while you were in town. We are perfectly located within walking distance to all the local attractions Lake Placid has to offer. Thank you for your kind words and we hope you decide to choose our resort for your next visit
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful bar area that overlooks the lake.

Posted Mar 22, 2015
Pros: Proximity to the arena.
Cons: Décor in the rooms was a bit outdated.
Stayed here for ECAC hockey championship weekend. Great location for the rink. Food in the bar area was good. Dale the waiter was awesome!
Comment from Hotel Management
Apr 15, 2015 by Andrew, Hotel Management
Thank you for writing and posting a review on Expedia about you recent stay. We are located just a few steps from the ice rinks which makes it a great location for hockey games. I will make sure to pass the kind words on about Dale to our food and beverage director! We hope you decide to choose our resort for your next visit to town!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 8, 2015
Nice size bathroom, but the room itself was a bit small.
Comment from Hotel Management
Apr 15, 2015 by Andrew, Hotel Management
We appreciate you taking the time to fill out and submit a review about your recent stay at the Crowne Plaza Resort and Golf Club on Expedia. Thank you for providing us feedback about your most recent stay. I will make sure to let our upper management team know of your comments. We hope you decide to choose us for your next visit to Lake Placid!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2015
Pros: The view and the location.
Cons: Kids breakfast free of charge.
Location: The perfect location.
Big noise of some other clients (evening noisemaker)
Comment from Hotel Management
Apr 15, 2015 by Andrew, Hotel Management
Thank you very much for taking the time to fill out and submit a review about your most recent visit to Lake Placid on Expedia. We hope you decide to choose our resort for your next trip to town!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2015
Overall good, the last night a few hundred kids showed up for a hockey tournament and the hotel was a bit on the loud side
Comment from Hotel Management
Mar 12, 2015 by Leah L'Heureux, Hotel Management
Thank you for taking the time to share your feedback with us. I am glad to hear that your overall stay was good! We do have hockey tournament during many weekends through the Winter and Spring. Please feel free to contact the hotel directly to inquire about such events. Thank you again and we hope to see you back again soon!
5 out of 5
Recommended
for Families
by A verified travelerfrom Mangina

You get what you pay for!

Posted Feb 24, 2015
Pros: Great room, pool area
Cons: nothing comes to mind
Location: Close to the lake, Main Street, Olympic center, skating on the 3km lake trail. If you go to Main Street plan on walking because parking is limited
Higher end hotel in the area close to every thing in downtown Lake Placid. Free shuttle to White Face Mt. takes you from door to door. Parking at the ski hill is limited on the weekend so the shuttle is nice and convenient. Staff at the hotel were very helpful and the timber great room and pool area has amazing views as the hotel looks out over all of the downtown area. Take Highcrest Road to access the hotel as the entrance off of Main Street has a steep! incline and if it is snowy cars have difficulty getting up it - or slide down through the stop sign at the bottom hitting cars going up.
Comment from Hotel Management
Mar 12, 2015 by Leah L'Heureux, Hotel Management
Thank you for choosing the Crowne Plaza Resort and Golf Club for your recent trip to the beautiful Lake Placid, NY. It is absolutely great to hear that you had an outstanding stay with us. Thank you for making others aware of our side entrance called Hillcrest Ave. We are aware that some vehicles have a hard time getting up the hill during certain weather so we often direct traffic towards that direction. Thank you for sharing your experience and we hope to see you back again soon!