Ratings based on 834 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Yuma, AZ

Electric fireplace

Posted Jan 23, 2015
The elec fireplace is a nice touch. Large rooms. Nice ground floor rooms that open to a small patio. Breakfast is nice too. Very close to the Lake placid Brewery.
Comment from Hotel Management
Jan 26, 2015 by Leah, Hotel Management
Thank you for choosing the Crowne Plaza Resort and Golf Club for your recent trip to the beautiful Lake Placid, NY. I am glad to hear that you enjoyed the electric fireplace in your room and our breakfast options! Thank you for sharing your feedback with us and we hope to see you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Long weekend

Posted Jan 22, 2015
The enjoyed our 3night stay in this Hotel. We chose it because they accept guests with pets! Regretably and to our surprise , a pet can not be left along in the room , no matter what. So be ready to handle that issue if you bring your pet
Comment from Hotel Management
Jan 25, 2015 by Leah, Hotel Management
Thank you for taking the time to write about our experience with us. I am glad to see you enjoyed your 3 night stay and were able to bring your pet! While we do allow pets we do ask that they are not left in the room by themselves since they are prone to start barking and can cause issues with housekeeping. We appreciate your understanding and we hope to see you again in the near future!
3 out of 5
by A verified traveler

On top of a big hill

Posted Jan 16, 2015
Cons: Rooms need updating,
Location: Sking, bobsleding, going into town.
Hotel was a 3 star hotel. Rooms need to be updated. Hotel at top of big hill. Can be tricky to drive up and down in winter. Half of the rooms face away from the lake. Breakfast buffet was worth pre-purchasing.
Comment from Hotel Management
Jan 22, 2015 by Leah, Hotel Management
Thank you so much for taking the time to share some feedback from your recent stay. While we are located on top of a hill there is a back entrance to the hotel so that you don’t have to use the hill if the roads are bad. In regards to our rooms needing updating I will be sure to mention your concerns with our upper management team. Thank you again for sharing with us your recent experience and we hope you are to return again in the near future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saugerties Ny

Happy stay in Lake Placid

Posted Jan 13, 2015
Pros: The location and the professionalism of the whole establishment.
Cons: Later hours of the pool area and earlier hours of the pool area. I can't imagine why they would limit the use of such an important amenity.
Location: Well it is in the heart of Lake Placid so there is plenty to do. Whiteface mtn. is 15 minutes away and there is plenty of local restaurants and pubs.
I was happy to see a fire in the fireplace and an in the building restaurant. They also had room service that you don't find in most hotels in the area. The pool was a good temp. and the hot tub by the pool was also nice temp. It was -22 deg. when I was there but the entire facility was well heated. Overall very nice place. I will come back again.
Comment from Hotel Management
Jan 19, 2015 by Leah, Hotel Management
Thank you for taking the time to write about your experiences with us. I am glad to hear that your stay was enjoyable and that you plan on returning! The reason for the pool hours is due to some rooms being located next to the pool. We try to keep it quiet from 9:30pm to 9:00am for those located in those rooms. Thank you again for posting such a positive review and we look forward to hosting your stay again soon!
5 out of 5
Recommended
for Families
by A verified travelerfrom NYC Ground Zero

Hotel across from Mirror Lake

Posted Jan 7, 2015
Pros: Across from Mirror Lake - Nice indoor pool with hot tub
Cons: Better food offerings - The food was find - Prices ok - But an upscale offering might be good
Location: Mirror Lake - Right on main Street - Ice skating next door (or around the block) - Shops - Skating - Lake
We went to this hotel because there was dog sledding across the street on Mirror Lake. You have to go through the Golden Arrow Lodge to get to the dog sled (the Golden Arrow was sold out). The hotel is very nice, clean, great pool with hot tub and a pool lounge area that is in the pool room but not on top of it so you don't get too hot. All the attractions are in the area and you are right next to the skating and Main street. No need to travel for the shops.
Comment from Hotel Management
Jan 10, 2015 by Leah, Hotel Management
Thank you for sharing your feedback with us! It is wonderful to hear that you thoroughly enjoyed your stay was us and that you got to experience the things to do throughout town. Thank you for choosing the Crowne Plaza Resort and Golf Club and we hope to see you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for New Years skiing

Posted Jan 4, 2015
Nice hotel, very friendly and helpful staff. Only reason for the slightly lower comfort rating was the "fireplace" upgrade we paid for. Disappointing. Nothing more than a artificial fireplace (no gas flame) with a noisy fan blowing heat. I wouldn't bother spending the additional money for it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom colts neck nj

Great location, views and staff.

Posted Jan 2, 2015
Pros: Location, staff
Cons: Rooms carpet a little musty
Location: Ice skating,Skiing, shopping, golf weather permitting!!
The location is next to olympic facilities where daughter skates,wonderful views. Found the staff friendly and helpful. Food and drinks were good and were reasonably priced. Room priced a little high but New Years Week so understandable. Wil return in August!!
Comment from Hotel Management
Jan 5, 2015 by Leah, Hotel Management
Thank you for the fabulous review! We are ecstatic to hear that your stay was thoroughly enjoyable and you got to experience some of the town’s offerings. Thank you for choosing the Crowne Plaza Resort and Golf Club for your recent trip and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Want Winter -go to Lake Placid

Posted Jan 1, 2015
Pros: everything, very comfortable
Lots of great winter things to do there - skiing, skating, ski jump, a frozen Mirror Lake; just a great place to visit in the winter.
Comment from Hotel Management
Jan 5, 2015 by Leah, Hotel Management
Thank you so much for the excellent 5 star review! It is great to hear that your stay was outstanding and you got to experience a lot of what the town has to offer! Thank you for choosing the Crowne Plaza Resort and Golf Club, Lake Placid, NY and we look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Central Location (but on a steep hill)

Posted Dec 29, 2014
Pros: Free internet, great view from the bar over the lake and town
Cons: Better food options / 24h up to date menu
Location: Close stroll to town - approx 5min to the high street - up a steep hill which may impact some people's enjoyment on the walk
Clean rooms, pleasant staff, a great bar space with a view over town, but falls below standard in terms of food offerings / in-house dining which are so so. A solid hotel with free internet but lacks frills - stay here and stroll into town for better food Rooms are adequately sized and clean with AC To date my best option in Lake Placid which is not known for cutting edge style . .
Comment from Hotel Management
Jan 4, 2015 by Leah, Hotel Management
Thank you for choosing the Crowne Plaza Resort and Golf Club. It is great to hear that you found our location in regards to town to be convenient, our rooms clean, and our staff pleasant. They pride themselves on delivering top level service. Thank you for sharing your feedback with us and we hope to see you back again soon.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom E

Bed and pillows, eh. Beautiful hotel!

Posted Dec 28, 2014
Helpful front desk staff. Excellent value. Beautiful great room.
Comment from Hotel Management
Jan 2, 2015 by Leah, Hotel Management
Thank you for choosing the Crowne Plaza Resort and Golf Club for your recent visit to Lake Placid, NY. I am glad you were able to enjoy our hotel and found our front desk staff to be very helpful! Thank you for sharing your feedback and we hope to see you again soon!