I've was pleased with my stay - would prefer to give it 4.5 stars but that wasn't available. I had a standard suite which gave me ample room to work. I was surprised to see the couch torn and that not mended. Not something I usually see at this level of hotel - and the rip to the sewn-in pillows was about 8 inches. That really was the only aesthetic thing. The bed was wonderfully cozy and comfy. I could blacken the room to better aid sleep. I loved the split LG fridge freezer, and the suite had something I hadn't seen in a hotel room - ONE unit that was both a washer and a dryer. Will tech marvels ever cease. VERY nice.
The staff comes into the room frequently. They turn down the bed and leave a big chocolate cookie every night. It was quiet and felt airy. I could control the temperature well in my suite and the HVAC system was rather quiet too. Love the 1.5 baths.
Downsides: 1) - the food. First, breakfast is included. At THIS level of a facility, if you are going to give me something free, please make it memorable. It wasn't. I don't know what those were but they weren't real eggs. And...free breakfast isn't free IF I'm REQUIRED to leave a gratuity...which I was. The nice touch was fresh squeezed grapefruit juice (you HAD to ask for it)...so I guess my gratuity paid for it.
2) ~ dinner. It wasn't memorable or good, had very small portion and was very expensive.
3) ~ the spa. The masseuse had no clue how to give a back massage. You could feel her watching the clock
cyren from heartland
Situated near the beach in Lake Placid, this luxury resort is close to Boots and Birdies, Lake Placid, and Lake Placid Center …More