Exterior

Reviews of Golden Arrow Lakeside Resort

3.5 out of 5
Golden Arrow Lakeside Resort
2559 Main Street, Lake Placid, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 522 out of 781 reviews" "
Rating 8 - Good. 211 out of 781 reviews" "
Rating 6 - Okay. 28 out of 781 reviews" "
Rating 4 - Poor. 17 out of 781 reviews" "
Rating 2 - Terrible. 3 out of 781 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Parking garage was a challenge. If they are full, there is no exit or place to turn around - you have to back out. The parking garage is connected to the hotel, which is very nice. The Village side room was nice, clean and spacious. The hotel is conveniently located to the Olympic Center and for shopping and dining. There were many families lodging in town for hockey tournaments so it was not quiet when trying to settle in for the night. At one point the parents were in the hall yelling at their kids and eachother regarding an incident that happened earlier. We definitely expected it to be buzzing with families and kids running around, but the yelling parents was a bit much. Take it someplace private instead of in the hallway - not everyone is there for the kids hockey tournament.
Stayed 2 nights in Mar 2024
Response from JS on Mar 25, 2024
Thank you for the 4-star review, Kristin! We're sorry if you had issues parking. Luckily we are conveniently located within walking distance of several things, so hopefully you didn't have to move your car much. We're sorry if parents were yelling, we want everyone to enjoy their time with us. We suggest booking with us directly next time so we can let you know if any groups will be in-house and possibly suggest a better time to visit!

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute! Great views!
Stayed 2 nights in Jan 2024
Response from JS on Mar 15, 2024
Thank you for the 5-star review, Natalia! We're glad you enjoyed your stay and the great views. We hope to see you again soon!

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the lake side view!
Stayed 2 nights in Feb 2024
Response from JS on Feb 9, 2024
Thank you for the 5-star review, Jean! We're glad you loved the lake views and hope you can visit again soon!

6/10 Okay

Eric

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Notre séjour a été agréable. La chambre est propre et lit plus que confortable. Cependant, certains aspects ont déçus: le décor est défraîchi, le système de chauffage est très bruyant et l’eau chaude prend beaucoup de temps à arriver. Il a fallu laisser couler au moins 5 minutes les robinets de la douche et de l’évier avant de percevoir la moindre chaleur. La salle d’exercices sert également de dépôt pour différents objets qui ne semblent plus en usage et le sauna du vestiaire des hommes n’était pas fonctionnel. Nous sommes déçu que cet établissement ait perdu sa suberbe d’antan.
Stayed 2 nights in Jan 2024
Response from JS on Jan 14, 2024
Thank you for the review, Eric. We're sorry you found issues with some of our amenities, but we're glad you enjoyed the bed and cleanliness of your room. We hope you enjoy your next trip to Lake Placid more.

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of Lake Placid within walking distance to restaurants and the Olympic museum. We had a room looking over Lake Mirror. All the staff were friendly and accommodating. We thoroughly enjoyed sitting in the lobby, by the fireplace, looking at the lake and mountains through the huge picture window.
Stayed 3 nights in Oct 2023
Response from JS on Nov 9, 2023
Thank you for the 5-star review, Jane! We're glad you enjoyed our great location and views or Mirror Lake. We hope you can visit again soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from JS on Oct 31, 2023
Thank you for the 10-out-of-10 review, James! We're glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Daren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 3 nights in Oct 2023
Response from JS on Oct 27, 2023
Thank you for the 5-star review, Daren! We're glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything! Having the kayaks available for use was awesome! We will be back!
Stayed 2 nights in Oct 2023
Response from JS on Oct 22, 2023
Thank you for the 5-star review, Shirley! We're glad you loved everything, including the complimentary kayaks. We can't wait for your next visit.

10/10 Excellent

Matt

Stayed 2 nights in Oct 2023
Response from JS on Nov 21, 2023
Thank you for the 5-star review, Matt! We're glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the lakeside room and the free use of paddle board and kayak
Stayed 3 nights in Oct 2023
Response from JS on Oct 20, 2023
Thank you for the 5-star review, Emma! We're glad you enjoyed your stay and our complimentary water toys. We hope to see you again soon!

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and knowledgeable about things to do and see in the area also the view of the lake was beautiful and peaceful
Stayed 2 nights in Oct 2023
Response from JS on Oct 13, 2023
Thank you for the 5-star review, Roger! We're glad you enjoyed your stay and the beautiful views. We hope to see you again soon!

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Weekend
We absolutely loved our weekend stay at the Golden Arrow. Our room was perfect overlooking Mirror Lake (was able to catch a few weddings going on). The hotel is perfectly situated in the middle of town so you can walk to everything. Hotel was very clean and workers very friendly and helpful. We will be back!
Stayed 2 nights in Sep 2023
Response from JS on Oct 11, 2023
Thank you for the great review, Teresa! We're glad you loved your stay and our great location. We hope you can visit again soon!

10/10 Excellent

Randy

Beautiful location. Amazing trip.
Stayed 3 nights in Sep 2023
Response from JS on Sep 26, 2023
Thank you for the 5-star review, Randy! We're glad you had an amazing trip and hope you can visit again soon.

8/10 Good

Patricia

Stayed 3 nights in Sep 2023
Response from JS on Sep 21, 2023
Thank you for the review, Patricia! We're glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super enjoyed our stay at the Golden Arrow! We splurged on a room with lake view and it was worth it waking up to the serenity each morning. Only issue was a lot of noise from the weddings over the weekend that went pretty late, but also understandable - it’s a wedding and people were clearly have a blast. We loved the lake access and enjoyed using the kayaks and sup boards. Lots of boating equipment and safety vests - plenty for everyone so it was low stress. The beach and swimming area are lovely. Overall a great spot and we look forward to a return visit!
Stayed 2 nights in Sep 2023
Response from JS on Sep 18, 2023
Thank you for the 5-star review Nicole! We're glad you were able to enjoy the lake views and complimentary water toys. We hope you can visit us again soon!

10/10 Excellent

Christine

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from JS on Sep 13, 2023
Thank you for the 5-star review Christine! We're glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Philip

Stayed 2 nights in Aug 2023
Response from JS on Sep 21, 2023
Thank you for the 5-star review, Philip. We're glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!!!! The paddle bikes and other water sports equipment was great also!!!!
Stayed 2 nights in Aug 2023
Response from JS on Aug 23, 2023
Thank you for the 5-star review Barbara! We're glad you enjoyed your stay and our water toys. We hope to see you again soon!

10/10 Excellent

Craig, Downingtown

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accommodations - clean and updated. The staff were very nice and helpful!
Stayed 2 nights in Jun 2023
Response from JS on Jun 22, 2023
Thank you for the 5-star review Craig! We're glad you enjoyed your stay and that our staff was so helpful. We hope you can visit again soon!

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from JS on Jun 21, 2023
Thank you for the 5-star review Joyce! We're glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and clean rooms, gorgeous well-maintained grounds, free use of canoes, hydro bikes, kyaks and rowboats. Good sized swimming pool, decent restaurant on site.
Stayed 4 nights in Jun 2023
Response from JS on Jun 16, 2023
Thank you for the 5-star review Sharon! We're glad you enjoyed your stay and our complimentary water toys. We hope you can visit again soon!

10/10 Excellent

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel with so much to do! Staff was very friendly and accommodating
Stayed 3 nights in May 2023
Response from JS on Jun 5, 2023
Thank you for the 5-star review Joseph! We're glad you had an awesome stay and hope you can visit us again soon!

8/10 Good

Smita

Traveled with family
Liked: Cleanliness, staff & service
Location and feel! Would have loved if the guard was around to help with boating experience.
Stayed 3 nights in May 2023
Response from JS on May 31, 2023
Thank you for the 4-star review Smita! We're glad you enjoyed your stay. We don't have a lifeguard if that is what you mean, but we do have beach staff in the summer who can help with the water toys, so we hope you can join us again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity on the lake.
We didn’t know what to expect, but the rooms were comfortable and we couldn’t pull the kids away from the lake and all the provided activities on the lake. It would be great if they sold drinks and snacks in the little hut by the lake, but otherwise everything was fantastic!
Stayed 2 nights in May 2023
Response from JS on May 31, 2023
Thank you for the 10-out-of-10 review! We're glad you and your kids had a great time on the lake. We had just started to put out the water toys and beach set-up during your stay, but during the summer the snack shack is open with drinks and snacks! We hope you can come back again to fully enjoy it!

8/10 Good

Deborah, Middlebury

Stayed 3 nights in May 2023
Response from JS on May 31, 2023
Thank you for the 4-star review Deborah! We're glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fabulous. The staff was so warm and welcoming. They even baked their guests - complimentary yummy oatmeal raisin cookies!! I loved my stay.
Stayed 3 nights in May 2023
Response from JS on May 29, 2023
Thank you for the 10-out-of-10 review Beth! We're glad you enjoyed your stay and the freshly baked cookies! We hope you'll visit again soon!

10/10 Excellent

mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from JS on May 29, 2023
Thank you for the 5-star review mathieu! We're glad you enjoyed your stay and hope to see you again soon!

8/10 Good

Jennifer

Stayed 2 nights in May 2023
Response from JS on Jun 14, 2023
Thank you for the 4-star review Jennifer! We're glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

John

Stayed 2 nights in May 2023
Response from JS on Jun 14, 2023
Thank you for the 5-star review John! We're glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from JS on May 16, 2023
Thank you for the 10-out-of-10 review! We're glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Russell

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New York New York
I found the 3rd floor on the lake side best. You have a balcony overlooking the lake and beach. The parking garage is safe just a little tricky to navigate.
Bobsled anyone
Mirror Lake @3rd floor room
Stayed 2 nights in May 2023
Response from JS on May 9, 2023
Thank you for the 10-out-of-10 review Russell! We're glad you enjoyed your lakeside room and balcony. We hope you can come back for another visit soon!

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel, Great Location
The hotel is gorgeous and very well maintained for a family owned hotel vs a corporate hotel. So much character. I will say that we didn't enjoy our stay as much as we would have liked but that was no fault of the hotel and the staff. There was a children's basketball tournament in LP the weekend we were there and the hotel was overrun with kids from age 8 - 18. And they ran through the halls and slammed doors at all hours of the night and early in the morning. Make sure that you know exactly what is going on in LP when you book if you are not booking for a specific event that you are attending. I obviously didn't check well enough on the area calendars when I booked our couple's weekend. Other than that, everything was fabulous.
Stayed 2 nights in May 2023
Response from JS on May 8, 2023
Thank you for the 8-out-of-10 review Krista! We're glad you enjoyed the hotel, but we're sorry your stay wasn't a slam dunk. We hope you can visit us again for a quieter, more relaxing getaway. We suggest booking directly with us next time so our staff can let you know of anything going on in town, plus you'll pay less!

10/10 Excellent

Kazimierz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was stunning. The staff was warm, helpful, and courteous. Facilities were very clean and easy to access. For us, a perfect getaway.
Stayed 3 nights in Apr 2023
Response from JS on May 2, 2023
Thank you for the 5-star review Kazimierz! We're glad you enjoyed your stay and the stunning views. We hope you can visit again soon for another perfect getaway!

10/10 Excellent

Tommy

Response from JS on May 16, 2023
Thank you for the 5-star review Tommy! We're glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful
Stayed 3 nights in Apr 2023
Response from JS on Apr 17, 2023
Thank you for the 5-star review Linda! We're glad you had a peaceful stay and hope you can visit again soon!

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2023
Response from JS on Apr 11, 2023
Thank you for the 5-star review Donna! We're glad you had an excellent stay and hope to see you again soon!

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star rating. Highly recommended…you won’t be disappointed.
Stayed 2 nights in Mar 2023
Response from JS on Mar 14, 2023
Thank you for the 5-star review Michele! We're glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the lake, and the outdoor amenities were fun for the family.
Stayed 2 nights in Feb 2023
Response from JS on Mar 3, 2023
Thank you for the 5-star review Cathy! We're glad you enjoyed the beautiful views and amenities. We hope you can visit again soon!

6/10 Okay

Ruiyi

Response from JS on Mar 7, 2023
Thank you for the review Ruiyi. We're sorry you didn't have a 5-star stay, but wish you would have left feedback as to what could have made your time with us better. We hope you can visit Lake Placid again soon.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another enjoyable stay in Lake Placid!
Great hotel, great location in the village of Lake Placid. Easy to walk to shops, eateries and some activities. Rooms are clean, beds super comfortable!
Stayed 3 nights in Jan 2023
Response from JS on Mar 3, 2023
Thank you for the 10-out-of-10 review Tammy! We're glad you enjoyed our convenient location and clean rooms. We hope you can visit again soon!

10/10 Excellent

Zoey

10/10 Excellent

Emanuel

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous room with mirror lake view, super comfy beds and pillows.. very spacious.. stunning lobby with all the christmas decorations. adjoining restaurant was very good.

10/10 Excellent

Lindsey

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Golden Arrow was the most beautifully decorated place to stay in Lake Placid for Christmas. The great room was filled with real Christmas trees that smelled wonderful and made for the best pictures. The whole hotel was covered with lights. Our lakeside view room had a gorgeous view of sunrise on the lake each morning. The pool was warm and was our kid’s favorite amenity. Generations was accommodating and the food was delicious. We were there with a hockey group and the hotel staff were so nice to them and directed them to the gym/court for a safe place to play. The hotel had an indoor scavenger hunt for Christmas that our 7 year old had a blast completing while she was there. We could not have had a better stay.
Stayed 3 nights in Dec 2022

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Golden Arrow is right downtown Lake Placid and walkable to all shops and dining. Next to Olympic skating center. This was our third Thanksgiving spent at the Golden Arrow and we will be back next year.
Response from JS on Nov 28, 2022
Thank you for the 5-star review Michael! We're glad you continue to enjoy Thanksgiving with us and our convenient location. We can't wait to see you again next year!

10/10 Excellent

paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was great! Please note that I can’t rate the on-site restaurant as it was closed for renovations during my stay
Stayed 2 nights in Oct 2022
Response from JS on Oct 28, 2022
Thank you for the 5-star review Paul! We're glad you enjoyed your stay and hope you can visit again soon.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top NOTCH!! A+++++
The Golden Arrow was a recommendation from adear friend that i trust - he hit the nail right on the head with tgos suggestion. Absolutely loved every moment!!
Stayed 3 nights in Oct 2022
Response from JS on Oct 24, 2022
Thank you for the 10-out-of-10 review William! We're glad you enjoyed every moment of your stay and hope you can visit again soon!

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall Trip to Lake Placid
Our stay was very good, the staff was outstanding, very friendly and very helpful. We had dinner once and breakfast 2 times at Generations and were very happy with both the food and the prices. One disappointment, our room, #550 was advertised as Village View. In reality we looked into the windows of an apartment building. Not a deal breaker but if you are going to advertise a certain view, it should happen.
Stayed 2 nights in Oct 2022
Response from JS on Oct 21, 2022
Thank you for the 10-out-of-10 review Richard! We're glad you had a very good stay and that you also enjoyed your meals at Generations. We're sorry for any confusion, but village views refer to the fact that villageside rooms face the village and not the lake. We suggest booking with us directly next time so our staff can answer any questions and help you book the best room!