Ratings based on 309 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Latham, NY
LocationPosted Mar 10, 2014
Perfect location and very nice restaurant and bar.
for Everyoneby A verified traveler
SkiingPosted Mar 8, 2014
The room was a little noisy. The room was on the hallway to the pool and hot tub, and there is a fairly large gap in the doorway, so one tends to hear people walking in the hallway.
for Everyoneby Melissa from NY
Nice hotelPosted Mar 7, 2014
Great hotel, clean, friendly staff..the only thing that was a bit irritating was we kept running out of hot water and the wireless internet wasn't working.
for Everyoneby Suzanne from u
Great view of the lakePosted Mar 4, 2014
We didn't stay long but the accommodations were great, the room was spacious and clean and it was a great price
for Everyoneby James from New york
Expedia ReservationsPosted Mar 3, 2014
Pros: The location
Cons: Their interaction with Expedia.
Location: The location was fine.It was near the skating rink;and shops.
When I arrived at the hotel,I was told I did not have a reservation.When I showed them them my printout from Expedia I was advised that Expedia never contacted the hotel to confirm my reservation;notwithstanding the fact that my American Express account was already charged.It took 40 minutes to finally get a room. This experience put a damper on my stay at the hotelThank you Expedia.
for Everyoneby Dar from New Jersey
Great vicinity.Posted Feb 26, 2014
Cons: Cable & remote too slow in our room.
Great hotel, staff, vicinity to shops, restaurants, Pubs, Movie Theater, Mirror lake. Just walk out the door. Clean, good atmosphere. Modern, Spacious rooms. Pool area looked great, although it is winter. Very quiet, Super comfortable beds, down comforters, pillows. Would definitely return & recommend to a friend. Parking on premises, very convenient, covered garage available.
by ann from new york
DisappointedPosted Feb 24, 2014
Booked a room well in advance requesting two queen beds / lake front when I checked in and got to my room they gave me a king size bed with couch saying they have no lake front aval with 2 queen bed. Moved us to main building no lake front and would not compensate us because we booked throught Expedia ..disappointed
for Familiesby A verified traveler
Very convenient, spacious room, great accomodationPosted Feb 23, 2014
can't go wrong with this hotel for a Lake Placid visit
for Everyoneby A verified traveler
Great location, walking distance to everything.Posted Feb 19, 2014
Room was great! Bed was extremely comfortable. Perfect location.
for Couplesby Ben from Montreal, QC
Nice hotel, great staff, OK room.Posted Feb 16, 2014
Pros: Staff Location Reasonable pricing Close to a lot of things
Cons: Overall cleanliness of the room
Location: Walking distance from pubs, restaurants, boutiques, etc...
Overall, we enjoyed our 2 nights stay in February 2014 at High Peaks Resort. The hotel has 3 buildings as others have mentionned, we stayed in the one right next to mirrorlake, smaller unit with an awesome view on the lake. We were on the floor located right under the car parking, ground level (room 70*) but did not experience any disturbing noises as others pointed out whatsoever. Staff was super polite, we requested a few things (extra pillows, wine bottle opener, new towels) and within a matter of a few minutes this was delivered to our doorstep. Whiteface is a 15 minutes drive from the hotel and the hotel itself is located in what I guess could be called "downtown Lake Placid" (i.e. walking distance to multiple restaurants, bars, souvenir shops, etc.). Only downside to our stay ; it felt like the room we got had been cleaned in a hurry before our arrival. We noticed the bed sheets had body hair in them and asked for these to be changed. We also only had one bath towel and one of the hand towels looked like it had been used (stain on it). We also found a plastic water bottle under the bed that was empty (and wasn't ours). All of this was obviously resolved in a timely fashion by the hotel staff (towels and bed sheets). I can totally live with them forgetting to put new towels in the bathroom or leaving a bottle under the bed, but the bed sheet part kind of grossed me out. But maybe we were just unlucky as overall, the hotel was in very good condition and very clean.