Ratings based on 410 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great area to visit

Posted Aug 31, 2014
Pros: Location is great.
Lots to see and do in the beautiful area around Lake Placid. This hotel is nicely located at the end of the main street.
1 out of 5
by A verified traveler from Ontario, Canada

False advertising- beware

Posted Aug 28, 2014
There are limited rooms with views -We were not so lucky. Never got lake view as promised. Limited kayaks - first come first served- we waited for hours, never could get 4 for my family and gave up. Very unhappy - never again! Rebooked elsewhere paying for both rooms at the same time- otherwise a ruined vacation.
1 out of 5
by A verified traveler

Scam?

Posted Aug 28, 2014
Booked the hotel through Expedia. When we arrived, we are sent across the street to the "newly renovated Lake House with a great view". The view was nice, but the room was not. We booked because the price was very good for this particular hotel. Obviously, the price was too good. If this isn't a scam - offer low price for the main hotel, but give customers a cheaper room when they arrive - it seems like one. Buyer beware I suppose. An unpleasant experience overall.
3 out of 5
Recommended
for Everyone
by A verified traveler

Anniversary trip

Posted Aug 27, 2014
Over all, it was OK. Certainly not worth the money. Wanted this trip to be special for our anniversary. Thought maybe the hotel would do something special for us. I had heard that maybe there would be a bottle of wine in our room, like they had done for someone else in the past. But there wasn't anything. I specifically requested a room that had a straight on full view of the lake, and our view of the lake was going out onto the deck and leaning over the railing to see the lake. The bathroom was about 1/4 the size of the photo on the website. So we were disappointed in that too. But The bed was very comfortable, with plenty of pillows. Breakfast at Dancing Bears was good. Dinner at Smoke Signals just down the street was Fabulous!
4 out of 5
Recommended
for Families
by A verified traveler from ny

Nice hotel in a good location

Posted Aug 22, 2014
Pros: Location
Cons: Outdoor pool to cold
Location: Shops and restaurants
Stayed for a couple days with my family. Hotel is right in town so you can walk to the shops and many restaurants. We were in the main building so our balcony had a view of the pool with the lake visible. The main building is not directly on the lake. The room was clean, pretty nice for the price. The bathroom is modern with a nice shower. The outdoor pool was too cold for me but the indoor pool was warm. There were a lot of kids so I would not choose this place for a romantic get away. Overall we were happy with our choice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fairport, New york

Loved everything about it

Posted Aug 22, 2014
The rooms were very clean. View was great. The staff was so nice and we loved the restaurant down stairs.
3 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Nice hotel with good views of the lake

Posted Aug 17, 2014
Pros: The hotel overall was clean with rooms overlooking the lake. The restaurant was good with plenty of options. Liked the happy hour and service.
Cons: Room cleanliness and bath supplies
Location: Water sports, plenty of shopping and restaurants all within walking distance
We noticed that the bed linens were not changed from the prior day. We found that disappointing and not something that you would expect from a top hotel. Also the shampoo and soap was not replenished on a daily basis. Not sure what the philosophy behind this was.
5 out of 5
Recommended
for Everyone
by A verified traveler from whitesboro new york

Great time

Posted Aug 14, 2014
A beautiful place to stay. Loved the indoor and outdoor pools plus the restaurant outside overlooking the lake!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2014
Pros: Location was nice.
Cons: Paint on exterior patios. Shower door had significant gap leading to leaking.
Overall, very satisfactory. Not excellent, but comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mountain Top, PA

Room with a view

Posted Jul 26, 2014
Beautiful view of Mirror Lake. Enjoyed sitting on my private balcony. Awesome gym and pool. Close to everything. Loved the shower ... Very comfortable bed.