Ratings based on 161 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
98% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel on the lake

Posted Sep 14, 2014
Pros: The staff and the view on the top level
Cons: Maid service. Cut the hedge down just a few feet.
Location: Great location. Very close to downtown Lake Placid.
I made reservations early August for a Sept stay for view on the lake. Our room was on the bottom and we looked out to a hedge from the patio. VERY disappointing. I am pretty sure our maid service did nothing but make our bed. The bath had clean towels, but the bathtub was not cleaned. We moved rooms after 2 days to the top level with a great view. The bathtub's water plug was laying out and on the bathtub and water ran out very slowly. I would probably not stay here again. I will say the staff was outstanding. And the updates are very well done.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal Qc Canada

A nice view and a perfect situation

Posted Sep 12, 2014
Pros: The location in front of the lake Mirror
Cons: Having breakfast in the hotel instead of crossing the street at High Peaks Resort. It could be a small buffet included with the price of the room.
Location: All is at a short distance.
We appreciate this hotel, the location was perfect, near the Main street where we could find restaurants and bars. The view from the balcony was amazing ! The Mirror lake is a gem in the mountains. This hotel was newly refurbished and renovated. It's a quiet place and we could go for hiking in few minutes.
5 out of 5
Recommended
for Everyone
by A verified traveler from NH

Great room - great price

Posted Sep 10, 2014
Pros: Price. Location. Views from Room. Room size.
Cons: Bathroom was small and toilet was very loud when flushed.
Location: Main street has many shops and restaurants. Lots of hiking nearby.
Beautiful room with a view of Mirror Lake. Walking distance of main street. Assuming same price, would stay here in a heartbeat!
5 out of 5
Recommended
for Everyone
by A verified traveler from Arlington, VA

Loved it -- fantastic location, friendly staff!

Posted Sep 6, 2014
Pros: Great location, friendly staff, awesome views
Cons: Can't think of anything -- it was just what we needed
Location: Right in town -- it's close to everything!
We loved the Lake House. The location is fabulous -- despite what Google Maps tells you if you search on the address, it's actually at the corner of Main St and Saranac Ave. Every staff member that we came across was extremely friendly and interested in how we were enjoying our stay. It's very clean, and the lobby/bar area has huge windows with a great view of Mirror Lake and the mountains behind it. The free boat use was awesome -- just head across the street with your room key to access the private area (including a pool right next to the lake, and plenty of lawn chairs to lounge in) and head out on a kayak whenever you want! It was also really nice to have the back door of the room leading to the little patio outside.
2 out of 5
Recommended
for Everyone
by A verified traveler from London, England

Lake Placid stopover

Posted Sep 1, 2014
Pros: The location and the view from the room is superb.
Cons: Clearer information that the hotel is unmanned at night and that the main facilities are in the hotel across the road.
Location: Lake Placid is right on the doorstep, so you can walk there and enjoy the beautiful town and shops. Also Whiteface and the ski areas are all nearby.
We arrived late at the hotel, to find that we needed to go to the hotel across the street to book in, even though I had called ahead. Once in the room after two trips to the concierge to get the key to work, we found it to be a bit tired and a little rough and ready for the money. In the morning we visited the pool with the kids and found this to also be a bit tired and the gym that was advertised non existent. All in all apart from the view this was a disappointing stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Monsey, NY

Awesome Hotel!!

Posted Aug 27, 2014
Pros: Everything!!
Cons: Nothing!!
Location: There is so much to do nearby!!
1 word...... Awesome!! There is not much to say other than this hotel was awesome!!
2 out of 5
by A verified traveler from PA

Service Weak

Posted Aug 26, 2014
Pros: Cool d├ęcor.
Cons: Service, updated AC, new beds.
Arrived early, late morning (11am). Told it shouldn't take long to get us into a room. Used facilities (which was nice), but didn't get into room until 3pm. Had to call them and stop by, they were not proactive to get us into a room. Lakeside pool was out of towels, had to call to get more delivered. Told there was poolside food and beverage services. There was not, had to call the restaurant and ask to have someone come to pool. The request for ordering beverages was not communicated to the wait staff, so they made multiple trips before we received beverages (on 2nd trip, tonic had turned bad). Cosmetically, the renovations look great, but old beds not very comfortable and old air condition unit sounds and feels like in old outdated hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pine Plains NY

Nice hotel great view

Posted Aug 26, 2014
The hotel is the cleanest I've ever been in. Can't get much of a better view of mirror lake, close to everything but not right in the middle of the crowd
3 out of 5
Recommended
for Everyone
by A verified traveler

Good value for money

Posted Aug 25, 2014
Minus: rooms can be quite noisy, especially when hearing loud neighbors through the connecting doors. the constant slamming of room doors needs to be fixed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Aug 23, 2014
Cons: They need a sign at the bottom of the stairs in the Waterfront building to tell you where the free boat rentals are. Otherwise it is a first class pla
Location: Lake Placid is nice but it was my first visit in 47 years abd it is way more commercial than it was then.
Food in the restaurant was excellent. All service people were very friendly. They need a sign at the bottom of the stairs in the Waterfront building to tell you where the free boat rentals are. Otherwise it is a first class place.