Ratings based on 315 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.0 Hotel condition
They paid and stayed.
by A verified traveler
Location great, nothing else.Posted Feb 21, 2014
Staff was friendly but hotel was run down and in dire need of renovation- ripped carpets, etc.. Rooms were dirty and hotel hallways/stairways were filled with smoke in a "non-smoking" facility. Pool area was really gross. Free Breakfast (pastry and coffee) was a joke, but the location was nice - able to walk easily to downtown area. Would not stay in this hotel again but would definitely return to Lake Placid area.
for Everyoneby A verified traveler from ny
Hotel does not include breakfast, or a restaurantPosted Feb 8, 2014
Location: lots of places to go to for food, shopping, entertainment, if you like sports bars.
Hotel does not include breakfast, or a restaurant on the premises, but there are a lot of places around the corner you could go to. The room was spacious , clean and quiet, but the shower handles were falling apart and not attached. Some days when hotel is full -- hard to find parking.
for Everyoneby Samantha from Harrisburg, Pennsylvania
Enjoyable stayPosted Feb 3, 2014
Nothing to complain about except the wifi would barely connect at all, shouldn't advertise wifi if it doesn't work in all areas.
by A verified traveler
Mattresses need replacingPosted Jan 4, 2014
Spacious rooms, friendly staff but terrible beds and no food available
for Everyoneby Francisco from New York, NY
Nice hotel close to the lakePosted Dec 10, 2013
Location: Restaurants, gift shops, Olympic complex
The only "bad thing" is that, they don't have a restaurant open in the hotel.
for Everyoneby A verified traveler
Posted Dec 4, 2013
for Personal Eventby A verified traveler
nice locationPosted Dec 4, 2013 on Hotels.com
Very friendly staff, handled requests without hesitation. Indoor pool very cold temp could have been warmer.
for Familiesby A verified traveler
Ok for a short stayPosted Dec 3, 2013 on Hotels.com
This is not the greatest hotel in the world but the service is very friendly and accommodating. When the heat in our room stopped working and immediately have us another room. The location is great as well.
Recommendedby A verified traveler
Posted Nov 23, 2013 on Hotels.com
by Valerie from Kingston, Ont. Canada
Posted Nov 21, 2013
Pros: Close to downtown
Location: Downtown shopping, arena
I called Expedia to notify them of the terrible experience we had. I do not wish to take any more time.