Ratings based on 320 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.0 Hotel condition
They paid and stayed.
by A verified traveler from Falls Church, VA
Good location, tired hotelPosted Sep 2, 2014
Pros: Location, parking
Cons: Updates, cleaning
We were happy with the location of this hotel, but it is clear that no updates or even maintenance have happened here in quite a while. From the balcony of our room we saw only an messy hill, trash, warped and peeling wood. The pool was uncomfortably cold, the spa too hot. We received a knock on our door on the morning of our second day, the housekeeper wanted to know if she could do anything for us. She told us the guy on the front desk staff was "an idiot" and was refusing to give her the keys to rooms with clientele staying over. She was upset, but was most concerned with making sure we were okay and had what we needed. I give her props for that, but it made us uncomfortable to hear about the infighting amongst staff. Overall a musty, not so fabulous place to stay. A roof over your head, but not much else.
by A verified traveler from Canada
Very rough condition!!Posted Sep 1, 2014
Cons: clean and renovate reduce rate
Room was absolutely filthy - lipstick on pillows and sheets, numerous stains on walls and ceiling, hair in the sink and beer cans under the bed (found by my son)!! Too many hockey teams through this place - its in disrepair.
Recommendedby A verified traveler
Posted Mar 4, 2014 on Hotels.com
for Business Travelersby A verified traveler
Posted Feb 26, 2014 on Hotels.com
by A verified traveler
Location great, nothing else.Posted Feb 21, 2014
Staff was friendly but hotel was run down and in dire need of renovation- ripped carpets, etc.. Rooms were dirty and hotel hallways/stairways were filled with smoke in a "non-smoking" facility. Pool area was really gross. Free Breakfast (pastry and coffee) was a joke, but the location was nice - able to walk easily to downtown area. Would not stay in this hotel again but would definitely return to Lake Placid area.
for Everyoneby A verified traveler from ny
Hotel does not include breakfast, or a restaurantPosted Feb 8, 2014
Location: lots of places to go to for food, shopping, entertainment, if you like sports bars.
Hotel does not include breakfast, or a restaurant on the premises, but there are a lot of places around the corner you could go to. The room was spacious , clean and quiet, but the shower handles were falling apart and not attached. Some days when hotel is full -- hard to find parking.
for Everyoneby Samantha from Harrisburg, Pennsylvania
Enjoyable stayPosted Feb 3, 2014
Nothing to complain about except the wifi would barely connect at all, shouldn't advertise wifi if it doesn't work in all areas.
by A verified traveler
Mattresses need replacingPosted Jan 4, 2014
Spacious rooms, friendly staff but terrible beds and no food available
for Couplesby Maria from ottawa
Close to skiingPosted Dec 29, 2013 on Hotels.com
Friendly staff, very clean, quite
for Everyoneby Francisco from New York, NY
Nice hotel close to the lakePosted Dec 10, 2013
Location: Restaurants, gift shops, Olympic complex
The only "bad thing" is that, they don't have a restaurant open in the hotel.