Ratings based on 82 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from heartland
Suites are very nice ~ but pass on dining & spaPosted Oct 10, 2014
Pros: Very nice sized suites - quiet - earthy - good sunlight. The bed was wonderfully cozy and comfy. I could blacken the bedroom to better aid sleep.
Cons: Gratuities are build into almost EVERYTHING. So, if a person did a crappy job, you still have to give them 18-20% additional. That just ain't right.
Location: This lodge is right on the road that leads to Lake Placid by at least a mile, which makes it quieter. The grocery store is 1 block away.
I've was pleased with my stay - would prefer to give it 4.5 stars but that wasn't available. I had a standard suite which gave me ample room to work. I was surprised to see the couch torn and that not mended. Not something I usually see at this level of hotel - and the rip to the sewn-in pillows was about 8 inches. That really was the only aesthetic thing. The bed was wonderfully cozy and comfy. I could blacken the room to better aid sleep. I loved the split LG fridge freezer, and the suite had something I hadn't seen in a hotel room - ONE unit that was both a washer and a dryer. Will tech marvels ever cease. VERY nice. The staff comes into the room frequently. They turn down the bed and leave a big chocolate cookie every night. It was quiet and felt airy. I could control the temperature well in my suite and the HVAC system was rather quiet too. Love the 1.5 baths. Downsides: 1) - the food. First, breakfast is included. At THIS level of a facility, if you are going to give me something free, please make it memorable. It wasn't. I don't know what those were but they weren't real eggs. And...free breakfast isn't free IF I'm REQUIRED to leave a gratuity...which I was. The nice touch was fresh squeezed grapefruit juice (you HAD to ask for it)...so I guess my gratuity paid for it. 2) ~ dinner. It wasn't memorable or good, had very small portion and was very expensive. 3) ~ the spa. The masseuse had no clue how to give a back massage. You could feel her watching the clock
for Couplesby A verified traveler from Big Flats, NY
Posted Oct 6, 2014
Great overall experience. Staff was wonderful. Stayed 3 nights during fall foliage season and location made short trips to take in all the spectacular colors easy. Dinner at the Kanu was $$$$ and the wine overpriced - so would recommend evening dining at other area restaurants in and around Lake Placid.
for Everyoneby A verified traveler from ottawa ontario
Wedding anniversary celebration.Posted Oct 5, 2014
Pros: I liked the setting in the bush.
Cons: Larger variety on the dinner menu.
Location: Location great. We took the boat tour around lake placid. We took the train ride. We drove up to white face and visited the area. These were all close
We went to relax and enjoy the facility. We took advantage of all the amenities and just relaxed. It was very comforting and enjoyable. All the staff was friendly and helpful. The staff biggest concern was to make sure your needs were being met. A good example of this was one night three couples met at the bond fire all strangers to each other's. We starting talking among us and before we new it it was 10 pm. The staff came along and put more wood on the fire she seen we were having a good time and wanted it to continue. We spent another hour there. We were in the pool and hot tub's every day which we enjoyed very much. We were there Monday to Friday and got all relaxed and rested. It was a good time and would return again.
for Couplesby A verified traveler
Beautiful setting; comfortable luxuryPosted Sep 16, 2014
Pros: Setting can't be beat.
Cons: Seems a bit pricey... But few comparables.
Gorgeous suite with terrace and great view. We appreciated the well equipped kitchenette. Cooked our own dinner (filet mignon, local corn, baked potatoes, nice Cabernet) in our suite, ate in our spa bathrobes, enjoyed the million dollar view.... Buffet breakfast was excellent with friendly service and more great views.
for Everyoneby A verified traveler from Laval, Quebec, Canada
MINI GETAWAYPosted Aug 22, 2014
Booked for 2 nights, the 2 bedroom suite. Lots of space and very comfortable for a family of 4. Kids loved it. Lots to do in the hotel, movie and popcorn, bowling, computers, game room, indoor and outdoor pools.. My husband and I treated ourselves to the spa (loved it). The restaurant Kanu was deliciousssss... My daughter had the chicken and risotto, I had the bucatini pasta delish!! and my husband the bone in filet (if you like meat you're gonna love it). The best was the dessert I had the panna cotta (too die for)!!!! my husband and kids had the cheesecake presented very different (delish also).
for Personal Eventby Sarah from Perth
Amazing accommodation and facilitiesPosted Jun 6, 2014 on Hotels.com
The amenities at Whiteface Lodge are outstanding, excellent spa facilities, cinema, gym, pool, yoga and other complementary fitness classes also available. Excellent dining room and menu, service fantastic. It would be an incredible place to visit at Christmas.
Recommendedby Susan Stinson from Ottawa
Anniversary weekendPosted May 17, 2014 on Hotels.com
We stayed here for our fortieth wedding anniversary and from the moment we checked in this place was special. The staff were very welcoming, the room was awesome and there were even big chocolate chip cookies waiting for us in our room. There are so many little extras here that you don't find elsewhere, like bonfires for cooking your own smores every night. Would definitely recommend this for anyone looking for an extra special place to spend a weekend.
for Familiesby A verified traveler
Amazing Lodge, highly recommendPosted Apr 29, 2014 on Hotels.com
Very impressed with the total experience.
for Everyoneby Jean from Oneco, CT
What a treat!Posted Mar 31, 2014
Pros: Heated floors in bathroom; great kitchen appliances and amenities. Beautiful atmosphere. Great lounge area
Cons: Later checkout time!
Location: You really don't need to go anywhere if you vacation here, but the Lake itself is nearby. Shops, restaurants, hiking, skiing, etc.
We stayed only one night, but wish we were here longer. Will definitely return for a longer stay. The staff makes you feel pampered. The rooms are furnished and decorated in a very comfortable yet elegant fashion. Food is excellent, restaurant is gorgeous, and lots to do (bowling, theater, game room, ice cream parlor, etc.)
for Everyoneby A verified traveler
Most amazing Adirondack resortPosted Mar 31, 2014
Amazing resort 5 stars in every way Linens twice per day Great restaurant Great decor Great service