Ratings based on 93 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom bergen county, NJ
Great fall getawayPosted Nov 9, 2014
The staff is amazing, the property is beautiful and immaculate, amenities galore! I can't wait to come back!
for Everyoneby A verified traveler
Nice hotelPosted Nov 5, 2014
Everything is nice. 非常适合家庭。小孩子玩得很开心。游泳池很好。房间很大，干净。
for Familiesby A verified traveler
Posted Oct 29, 2014 on Hotels.com
for Familiesby A verified traveler
Merveilleux site mais éviter les mariages !Posted Oct 21, 2014 on Hotels.com
C'était notre deuxième visite au Lodge, coup de coeur des enfants l'an dernier nous avons choisi d'en faire une tradition automnale. Le site est superbe, les installations, le décor, la piscine, la salle de jeux, le buffet du matin et j'en passe. Seul bémol, en revenant de randonnée vers 14 h 30 nous avons voulu luncher mais la salle à manger était occupée par un mariage... résultat= la nourriture servie était infecte, les pâtes de mon fils froides (sortie directement du réfrigérateur!) , les burgers brûlés à l'extérieur et cru à l'intérieur. Mon époux qui était affamé de sa randonnée a tout mangé quand même et a fait une intoxication. Le manager devait nous contacter mais nous n'avons toujours pas eu de réponse. À suivre, nous retournerons quand même mais éviterons de prendre nos lunch la-bas !
for Everyoneby A verified travelerfrom heartland
Suites are very nice ~ but pass on dining & spaPosted Oct 10, 2014
Pros: Very nice sized suites - quiet - earthy - good sunlight. The bed was wonderfully cozy and comfy. I could blacken the bedroom to better aid sleep.
Cons: Gratuities are build into almost EVERYTHING. So, if a person did a crappy job, you still have to give them 18-20% additional. That just ain't right.
Location: This lodge is right on the road that leads to Lake Placid by at least a mile, which makes it quieter. The grocery store is 1 block away.
I've was pleased with my stay - would prefer to give it 4.5 stars but that wasn't available. I had a standard suite which gave me ample room to work. I was surprised to see the couch torn and that not mended. Not something I usually see at this level of hotel - and the rip to the sewn-in pillows was about 8 inches. That really was the only aesthetic thing. The bed was wonderfully cozy and comfy. I could blacken the room to better aid sleep. I loved the split LG fridge freezer, and the suite had something I hadn't seen in a hotel room - ONE unit that was both a washer and a dryer. Will tech marvels ever cease. VERY nice. The staff comes into the room frequently. They turn down the bed and leave a big chocolate cookie every night. It was quiet and felt airy. I could control the temperature well in my suite and the HVAC system was rather quiet too. Love the 1.5 baths. Downsides: 1) - the food. First, breakfast is included. At THIS level of a facility, if you are going to give me something free, please make it memorable. It wasn't. I don't know what those were but they weren't real eggs. And...free breakfast isn't free IF I'm REQUIRED to leave a gratuity...which I was. The nice touch was fresh squeezed grapefruit juice (you HAD to ask for it)...so I guess my gratuity paid for it. 2) ~ dinner. It wasn't memorable or good, had very small portion and was very expensive. 3) ~ the spa. The masseuse had no clue how to give a back massage. You could feel her watching the clock
for Couplesby A verified travelerfrom Big Flats, NY
Posted Oct 6, 2014
Great overall experience. Staff was wonderful. Stayed 3 nights during fall foliage season and location made short trips to take in all the spectacular colors easy. Dinner at the Kanu was $$$$ and the wine overpriced - so would recommend evening dining at other area restaurants in and around Lake Placid.
for Everyoneby A verified travelerfrom ottawa ontario
Wedding anniversary celebration.Posted Oct 5, 2014
Pros: I liked the setting in the bush.
Cons: Larger variety on the dinner menu.
Location: Location great. We took the boat tour around lake placid. We took the train ride. We drove up to white face and visited the area. These were all close
We went to relax and enjoy the facility. We took advantage of all the amenities and just relaxed. It was very comforting and enjoyable. All the staff was friendly and helpful. The staff biggest concern was to make sure your needs were being met. A good example of this was one night three couples met at the bond fire all strangers to each other's. We starting talking among us and before we new it it was 10 pm. The staff came along and put more wood on the fire she seen we were having a good time and wanted it to continue. We spent another hour there. We were in the pool and hot tub's every day which we enjoyed very much. We were there Monday to Friday and got all relaxed and rested. It was a good time and would return again.
for Familiesby Johnfrom North. New jersey
Had to get away.Posted Oct 4, 2014 on Hotels.com
We went to the lodge on a whim. Got some really bad news. felt like the walls were closing in. Just what the dr. Ordered litterrally. Great place great town. room & lodge were amazing some of the staff are actually on the olympic team. everyone was great Thank you. W. F. L
for Couplesby A verified traveler
Beautiful room, great food, service pretty goodPosted Sep 28, 2014 on Hotels.com
Wonderful resort, service pretty good but could be better for the price
Recommendedby Lindafrom Syracuse
Love itPosted Sep 23, 2014 on Hotels.com
We take our adult children and their partners for an annual get together. Relaxing and fabulous every time-