Ratings based on 742 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Joyce from Beaver Falls, PA

Great kitchenet

Posted Apr 7, 2014
Pros: Kitchen, gas fireplace, indoor parking, comfortable bed
Cons: More TV channels with more user friendly remote.
Location: A drive around the lake is a must. Stop at as many overlooks as you can. Views are spectacular!
We had a room with a kitchen. It was the best equipped kitchen I every had in a hotel; it even had baking dishes and a muffin tin. The oven and dishwasher made it a complete kitchen, The bed was comfortable and I loved the gas fireplace (no need to run the noisy in the wall heater). It was a very comfortable stay. Also, the indoor parking was a plus during the snow storm. Would definitely stay at this hotel again.
4 out of 5
Recommended
for Everyone
by Wind from CA

Good for large groups

Posted Apr 1, 2014
Pros: Accommodation.
Cons: Dated look in the rooms, not very clean carpets and floors.
Location: Heavenly ski resort.
Pretty close to Heavenly. Townhouse type accommodation good for large groups.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location, the proximity to restaurants great

Posted Mar 30, 2014
The condo was great! Parking close by and we loved the curbside pick up and delivery by the shuttle.
5 out of 5
Recommended
for Everyone
by denise from p

Convenience and luxury

Posted Mar 12, 2014
Great accommodation on the lake. Shuttle was a lifesaver. Staff was fabulous!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice location close to ski resort/beautiful view

Posted Feb 25, 2014
The resort was easy to get to and close to many sites. The 4 bdrm condo we stayed in was spacious and nice enough...replacing the dirty carpet would have made a huge difference and a few more items in the kitchen (i.e. salad bowls, etc.) would have been great. Overall, it was a very pleasant place in a good location. Biggest warning is the staff were extremely helpful and friendly and tried to give information but we found much of what they told us was incorrect. The free shuttle provided is very nice...will take and pick you up at restaurants, ski resort, etc.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place close to everything

Posted Feb 24, 2014
Our stay was nice. We had a issue with the sofa bed and after two nights of having the same issue, they upgraded us to a room with two beds eliminating that sofa bed all together. Other than that, I loved the convinience to Heavenly and and casinos! The shuttle to and from places was a bonus!
4 out of 5
Recommended
for Everyone
by Yvonne from Clayton, CA

Great location

Posted Feb 19, 2014
We were very pleased with the location and friendly staff. The size of the townhouse was great for our family, plenty of space for everyone. We appreciate the free shuttle service which was always quick. The decor was outdated and carpet was dirty. Parking is limited so we parked in the dirt. I didn't rate as excellent due to me having to call house keeping to clean the room and wireless service was terrible.
4 out of 5
Recommended
for Everyone
by Rolo from San Jose, CA

Nice/Comfortable hotel right by the Lake.

Posted Feb 18, 2014
Pros: The bed was comfortable. The view from the dock and the beach was amazing.
Cons: Better heating. One of the doors in the bathroom couldn't be properly closed.
Location: Near all the main attractions on Lake Tahoe Blvd. Shuttle service takes you anywhere within a 2 miles distance.
Comfortable hotel lots of room and a personal balcony with tables and a chair. Full Kitchen stove is a little old but it works fine. The fireplace was a nice accent would have liked it to heat the room a little better. The staff was cool. The shuttle services were a great way to get around.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay with kids

Posted Feb 18, 2014
It was wonderful to have room to spread out. The shuttle was great! The staff couldn't have been friendlier!
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely resort for a romantic few days!

Posted Feb 17, 2014
Pros: Lovely rooms with good facilities for self catering.
Cons: The gym had a good set of cardio equipment and some resistance machines but could have done with a few free weights.
Location: A lot to do nearby - the beach (although covered in snow was still lovely!), the casinos, the shopping malls, skiing, cinema complex...
It was quiet season so the hotel wasn't very busy. They were painting parts of it but it didn't feel to bad with the work men around. The room was lovely and cosy. We had a kitchenette and all of the space and facilities we needed to self cater. It was lovely and romantic for the two of us. The staff were really helpful and friendly. Lovely people! We got snowed in on our drive out of the village and had to turn back but the staff were lovely and found us a room. They were really helpful.