Ratings based on 161 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Aug 25, 2014
Cozy place with amazing facilities! The hotel staff were very accommodating and the room was very beautiful! Perfect place for a couples timeout.
2 out of 5
by A verified traveler from chester ca

Lack of maintenance

Posted Aug 11, 2014
Pros: Not one thing !
Cons: Put two towels in the room. Two people= two towels
The air conditioner did not work. Called front office and they told me to unplug it, wate for 20 min and plug it back in. I did this and it did not work!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2014
No desire to comment if you keep asking me this again I will cancel the survey
5 out of 5
Recommended
for Couples
by A verified traveler from Rancho Cordova, CA

Great Service

Posted Aug 4, 2014
Pros: Soundproofed well, LOL!
Cons: The radio would only pick up one station and after a while, it had to go.
Location: `Location is good considering the town. Lots of menus within walking distance.
Checked in on the last Wednesday evening in July for a one night stay. The young lady at the front desk was incredibly helpful. She knew where the Thai Food Restaurants were and which one was better. She provided extra shampoo and conditioner when asked. She was friendly and cheerful when helping me.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
Good experience. We were in s Lake Tahoe to go to the Shakespeare Festival play, found the location of the Inn to be a fairly easy drive to Sand Harbor State Park. Liked that we were given a choice of either Chocolate Chip or Oatmeal Cranberry cookies when we checked in. Our room was not ready when we checked in but they quickly put us in another room. Thoughtful! Quiet room.
4 out of 5
Recommended
for Couples
by A verified traveler from Pleasant Hill, CA

The Princess Room

Posted Jul 23, 2014
Cons: Just the huge TV hanging from the ceiling. A nice flat screen would update the room some.
Location: It's South Lake Tahoe, what is there NOT to do! Eat, shop, gamble, beaches, concerts. Everything you need for entertainment!
We checked in with a nice greeting from the front desk and proceeded to our room. The room was nice and open and to our surprise, filled with mirrors! The walls and ceiling! We weren't able to use the Jacuzzi tub which i was bummed about but not because it didn't work, I had surgery that didn't allow me to! The bed was very comfortable and the room overall nice. The TV was outdated but we were fine listening to the radio which was on when we walked in so that was a nice touch too. The basket of goodies was another nice touch. Thanks!
5 out of 5
Recommended
for Everyone
by A verified traveler from san fran

Walking distance to casinos

Posted Jul 20, 2014
Friendly staff. Close to shopping. Clean room. Gift basket and cookies upon arrival.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pretty good visit

Posted Jul 12, 2014
Pros: The room accommodations were fantastic!
My husband and I celebrated our 10th anniversary here. There were some stains on the carpet (the only reason for the lower score on cleanliness), but otherwise everything else was clean and neat. Loved the room and all the accommodations, especially the blackout curtains since we had our 5 month old with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2014
Pros: Ever tithing was perfect
Was a very nice experience an amazing room hotel perfect for my and my husband wedding aniversary
1 out of 5
by Lawrence from Pollock Pines, CA

under new management and being remodeled.

Posted Jun 7, 2014
Pros: Close to restaurants and the beach.
Cons: Remodel and then charge what it is worth.
Location: Lots of activities all around Tahoe.
There was no prior information that the parking lot was being re-sealed with no new parking at hotel. Hotel was run down. Very disappointing and way too expensive for what you receive.