Exterior

Reviews of Granlibakken Tahoe

3 out of 5
Granlibakken Tahoe
725 Granlibakken Road, PO Box 6329, Tahoe City, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 282 out of 721 reviews" "
Rating 8 - Good. 234 out of 721 reviews" "
Rating 6 - Okay. 110 out of 721 reviews" "
Rating 4 - Poor. 64 out of 721 reviews" "
Rating 2 - Terrible. 31 out of 721 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodge is in a great location tucked in to the forest away from the main road but not too far from amenities. Stayed in a studio room that felt like a cozy cabin with large windows that had great views of the snowy grounds. My son and I loved the nearby sledding hill. I loved taking wintry walks around the lodge where there are ample opportunities for walking, snowshoeing and cross country skiing. We did conveniently rent some snowshoes on site too. Recommend for families with younger children.
Stayed 4 nights in Mar 2024
Response from Granlibakken Tahoe on Mar 25, 2024
Thank you for the review and comments, Christy. We're so glad that you and your family enjoyed your stay and had fun in the snow. We look forward to seeing you again!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Jan 2024
Response from Granlibakken Tahoe on Mar 4, 2024
Thank you for the review, Keith. We're so glad you enjoyed your stay and look forward to your next visit.

6/10 Okay

youning

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was good. The room is clean. But our request for cancelling or rescheduling the last day of stay was rejected without further follow up.
Stayed 2 nights in Feb 2024

8/10 Good

Jon

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from Granlibakken Tahoe on Feb 27, 2024
Thank you for the review, Jon. We look forward to seeing you again.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location, very nice property
Stayed 4 nights in Feb 2024
Response from Granlibakken Tahoe on Feb 19, 2024
Thank you for the review and comments, Jennifer. We look forward to seeing you again.

6/10 Okay

Jessica

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Granlibakken Tahoe on Feb 20, 2024
We appreciate you taking the time to rate your stay with us, Jessica. It looks like we did not meet all of your expectations.

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to relax among in the snowy woods. Would certainly return.
Stayed 1 night in Feb 2024
Response from Granlibakken Tahoe on Feb 19, 2024
Thank you for the review and comments, John. We look forward to your next visit!

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front staff was so nice and accommodating. Check in was a breeze.
Stayed 1 night in Feb 2024
Response from Granlibakken Tahoe on Feb 5, 2024
Thank you for the review and kind words about our staff, Nicole. We look forward to seeing you again.

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Granlibakken Tahoe on Jan 22, 2024
Thank you for the 5-star review, Vadim. We look forward to seeing you again!

10/10 Excellent

Christopher

Liked: Amenities
Stayed 3 nights in Jan 2024
Response from Granlibakken Tahoe on Jan 17, 2024
Thank you for the review, Christopher. We look forward to seeing you again!

10/10 Excellent

Amber

Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Granlibakken Tahoe on Jan 17, 2024
Thank you for the review, Amber. We look forward to seeing you again!

10/10 Excellent

B

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Granlibakken Tahoe on Jan 8, 2024
Thank you for the review, B. We look forward to seeing you again!

10/10 Excellent

Brigitte Anne

Traveled with family
Liked: Amenities
Stayed 2 nights in Dec 2023
Response from Granlibakken Tahoe on Dec 29, 2023
Thank you for the 5-star review, Brigitte Anne. We look forward to seeing you again!

10/10 Excellent

Michelle, Reno

Stayed 1 night in Dec 2023
Response from Granlibakken Tahoe on Jan 8, 2024
Thank you for the review, Michelle. We look forward to seeing you again!

10/10 Excellent

Dawn

Stayed 2 nights in Oct 2023
Response from Granlibakken Tahoe on Dec 29, 2023
Thank you for the 5-star review, Dawn. We look forward to seeing you again!

10/10 Excellent

Ivan, Ceres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 2 nights in Sep 2023
Response from Granlibakken Tahoe on Oct 25, 2023
Thank you for the review, Ivan. We look forward to your next stay with us!

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at Granlibakken. We are interested in hosting a reunion next year. We were given a tour and the staff was very helpful.
Stayed 1 night in Oct 2023
Response from Granlibakken Tahoe on Oct 4, 2023
Thank you for the 5-star review, Greg. We appreciate it and would love the opportunity to help host your reunion!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Granlibakken Tahoe on Sep 18, 2023
Thank you for the review. We look forward to seeing you again!

10/10 Excellent

Anatoly, San Bruno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio rooms are excellent, there are a lot of services on site, I definitely recommend it! The downside is that there are problems with parking next to the room (there were a lot of parking spaces on the territory), the floors squeak a lot.
Stayed 1 night in Sep 2023
Response from Granlibakken Tahoe on Sep 18, 2023
Thank you for the review and feedback, Anatoly. We look forward to seeing you again!

2/10 Terrible

Adrianna

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from DJ on Sep 18, 2023
Thanks for letting us know that your expectations were unmet. We would have loved more to go on so that we can work on remedying the situation which we are always committed to. Our goal is to have guests return for future stays. Maybe give us a second chance

10/10 Excellent

Iris

Stayed 1 night in Sep 2023
Response from Granlibakken Tahoe on Oct 25, 2023
Thank you for the review, Iris. We look forward to your next stay with us!

10/10 Excellent

Vira

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fast and easy check in. Great location. Quite.
Stayed 1 night in Sep 2023
Response from Granlibakken Tahoe on Sep 18, 2023
Thank you for the review and feedback, Vira. We look forward to your next stay with us!

10/10 Excellent

JOSUE

Good
Stayed 1 night in Sep 2023
Response from Granlibakken Tahoe on Oct 4, 2023
Thank you for the 5-star review, Josue. We appreciate it and look forward to your next stay with us!

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super unique & amazing prices!
Stayed 1 night in Aug 2023
Response from Granlibakken Tahoe on Sep 7, 2023
Thank you for the review, Amanda. We are so glad you enjoyed your stay and look forward to seeing you again!

4/10 Poor

Dawn

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Beds were very uncomfortable, pull out couch was hard as a rock. They told us breakfast was complimentary and then charged 40$. Overall pretty clean but very uncomfortable.
Stayed 1 night in Sep 2023
Response from DJ on Sep 6, 2023
Thanks for your review Dawn. Reading your comment it seems that our staff member checking you in made an error and we will retrain them as we only offer inclusive breakfast to guests that book directly with us, it makes us uncompetitive on rates with the third-party booking systems when we add breakfast and many people only search by rate. We will assess the beds in your room and report our findings to the owner as most of our rooms are privately owned.

4/10 Poor

Dustin

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
This place need a major update, looks like it was built in the 80’s and has not had any improvements. Furniture is in distress, bathroom is antiquated exterior is in disrepair. We spent most of the night dodging the many moths that had taken over the room
Stayed 1 night in Aug 2023
Response from DJ on Aug 31, 2023
Thanks for your review Dustin. Granlibakken Tahoe is located in the Tahoe National Forest with abundant insects and even wildlife, our rooms are not their homes but small insects are able to occasionally sneak in and make a quick show before vanishing for the season. We work to spot any issues and to remove them, despite their being our neighbors. We offer guests a classic Tahoe lodging experience with individually owned units which the owners furnish and decorate within reason. Maybe give us a second chance and ask for a different unit.

8/10 Good

Ashley

Liked: Cleanliness, staff & service, room comfort
Convenient and comfortable
Convenient location for Tahoe triathlon, enjoyed using the facilities (pool and tennis court, and hiking trails), but decor is a little dated, peeling paint in the bathroom, and very poor wifi for half the stay.
Stayed 2 nights in Aug 2023
Response from DJ on Aug 29, 2023
Thank you for your review Ashley. We are happy that you found our location convenient and we will investigate the wifi and paint as there is no reason that these should not be in great shape. In fact we just upgraded the wifi in our rooms to 200Mb which was a 4x increase. We hope to have you back for next year's event if not sooner.

10/10 Excellent

Bjorg, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort.
Stayed 1 night in Aug 2023
Response from Granlibakken Tahoe on Aug 21, 2023
Thank you for the review, Bjorg. We look forward to your next stay with us!

10/10 Excellent

Cynda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Experience
The staff is incredible and go above and beyond to help. There are so many amenities to enjoy. We’re anxious to come back and stay again.
Stayed 1 night in Aug 2023
Response from Granlibakken Tahoe on Aug 14, 2023
Thank you for the review, Cynda. We're so glad you enjoyed your stay with us and look forward to your next visit!

10/10 Excellent

Judy

Traveled with family
Liked: Amenities
Good
Stayed 1 night in Aug 2023
Response from Granlibakken Tahoe on Aug 8, 2023
Thank you for the review, Judy. We look forward to your next visit!

10/10 Excellent

Chenxu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend the dinner place. The steak is great.
Stayed 1 night in Aug 2023
Response from Granlibakken Tahoe on Aug 8, 2023
Thank you for the review, Chenxu. We're glad you enjoyed dining with us and look forward to your next visit!

2/10 Terrible

Bob

Stayed 1 night in Jul 2023
Response from DJ on Aug 9, 2023
We are disappointed with ourselves that we received a 2 rating from you Bob. We will attempt to trace your reservation and look for clues as to what went wrong and how we can prevent similar things happening to any of our valued customers. Maybe you can give us a second chance in the future.

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning, the place smelled super dirty old like smoke and cigarettes, very old out today, sink kept clogging repeatedly ask to unclog the sink and no changes were made. Would never ever use this place again, nor would I ever recommend it to anyone, terrible experience.
Stayed 2 nights in Jul 2023
Response from Granlibakken Tahoe on Aug 2, 2023
Thank you for the feedback, Michael. This is not the experience we want for our guests, and we've shared your comments with our team for follow up. We've also implemented a concierge app that enables guests to communicate requests and any issues during their stay directly with our staff for even better tracking and response times.

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Granlibakken Tahoe on Jul 27, 2023
Thank you for the review, Lisa. We appreciate you staying with us and hope to see you again soon.

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
We've stayed there before and will continue to visit when in the Tahoe area, awesome place !!!!
Stayed 1 night in Jul 2023
Response from Granlibakken Tahoe on Jul 23, 2023
Thank you for the review, Jason. We look forward to your next stay with us!

6/10 Okay

Jody

Stayed 2 nights in Jul 2023
Response from DJ on Aug 9, 2023
We are sorry to have only received a "lukewarm" rating from you Jody as we aim to deliver great Tahoe experiences to our customers. We endeavor to act on feedback that we get from guests so please reach out to us through our website if there are specifics that you wish to share. We hope that you will return for a 5/5 stay.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing we were disappointed about was the fact that we couldn’t get the fireplace to work.
Stayed 1 night in Jul 2023
Response from Granlibakken Tahoe on Jul 17, 2023
Thank you for the review and feedback about the fireplace, Kyle. We'll share this with our team and look forward to your next stay with us!

2/10 Terrible

yue

Disliked: Staff & service, property conditions & facilities
The check in time is 4pm. We arrived at 3pm, there is nothing available at 3pm. We were told wait until 4pm. However, our room is not ready until 4:30. Also, there is no AC in the room.
Stayed 2 nights in Jul 2023
Response from DJ on Jul 18, 2023
Thanks for your comments Yue. The day of your check in was day that every room at our resort checked out as a large group was here for a conference that ended at lunchtime. Our team worked as fast as they could while maintaining their excellent standards of cleanliness, but there were delays in meeting our stated check in of after 4 PM. My hope is that this was communicated to you and that you were kept updated. We do not ever want to check guests into a room that has not been inspected.As far as air conditioning goes, we do not have air conditioning in any of our rooms as our mild mountain climate offers cool evenings. As the planet seems to be warming we offer great suggestions in our FAQ on how to keep your room cool.

8/10 Good

Catherine

Liked: Property conditions & facilities, room comfort
This is the second time weve stayed at Granlibakken Lodge in Tahoe City. Weve enjoyed both trips. I liked staying in Deer wander, the room was large, well furnished, in secluded tree area. The only thing I didn't like was the hot water for the shower ran out quickly. Cant have 2 people shower in the morning. We loved the large hot tub and pool at the recreation center. The buffet breakfasts were delicious, lots of food choices. The property is very close to Tahoe city parks, beach, and all recreational facilities. Food, and grocery Savemart nearby. We will definitely stay here again. We love our visits.
Stayed 2 nights in Jul 2023
Response from Granlibakken Tahoe on Jul 7, 2023
Thank you for the review and feedback, Catherine. We're so glad you enjoyed your stay with us, and we'll be sure to share your information about the hot water. We do appreciate you choosing Granlibakken and look forward to your next visit!

10/10 Excellent

troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Granlibakken Tahoe on Jul 6, 2023
Thank you for the review, Troy. We look forward to your next stay with us!

8/10 Good

MARICELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place. Bathroom was very small. Enjoyed the pool since it was a very warm day. Staff were all very friendly throughout the property. If I stay again, I won’t pay for the buffet breakfast because food was cold.
Stayed 1 night in Jul 2023
Response from DJ on Jul 3, 2023
Thank you for your review Maricela. We are delighted that our team and amenities were enjoyed. It sounds like a training issue with breakfast which we will address with our team, apologies for this. Thanks for bringing this to our attention so that we can address it. We hope that you will stay with us again in the future.

10/10 Excellent

Miguel

Stayed 1 night in Jun 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from DJ on Jun 14, 2023
Thanks for your 5/5 rating. We hope that you will be back

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from DJ on Jun 14, 2023
Thanks for your rating, we hope to have you return

4/10 Poor

Kimberlyn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Spend the extra money to stay somewhere else
Shower was very old, and cracked. There wasn’t any decor in our room. Not pleased with our stay. Luckily that was only for one night.
Stayed 1 night in Jun 2023
Response from DJ on Jun 14, 2023
Thanks for your review Kimberlyn. We are sorry that we did not meet or exceed your expectations. We have traced your booking and passed comments on to the relevant managers.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Seems they could offer a lot better television channel options.
Stayed 1 night in May 2023
Response from Granlibakken Tahoe on Jun 5, 2023
Thank you for the review and feedback, Michael. We hope to see you again soon!

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff and Location
Staff was amazing, welcoming, enthusiastic, and knowledgeable. You can tell they love their job and are passionate about the resort. The location is quiet and secluded. Feels like you are camping.
Stayed 1 night in May 2023
Response from Granlibakken Tahoe on Jun 5, 2023
Thank you for the review, Tiffany. We hope to see you again soon!

8/10 Good

Qing

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023
Response from Granlibakken Tahoe on Jun 8, 2023
Thank you for the review, Qing. We appreciate your business and hope that you will return for another stay.

10/10 Excellent

Sofia

Stayed 1 night in May 2023
Response from Granlibakken Tahoe on Jun 8, 2023
Thank you for the review, Sofia. We look forward to seeing you again.