Ratings based on 1,646 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and views...

Posted Jan 29, 2015
Pros: Location and views
Cons: Rooms need some updating.
Location: Great location and walking distance to lifts
Have stayed at this hotel a few times always nice and restrauant on 18th floor great food. Hotel staff great and always helpful. Rooms need a little updating now, but still nice. Spa always good and location to lifts etc., cannot be beat. Casino good but need more jackpots and noise and more food selections at food court.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Walk to Heavenly Gondola

Posted Jan 26, 2015
Pros: Close to heavenly gondola
Location: Shopping, Skiing, Beach, gambling and restaurants are all within walking distance.
If you like to gamble and ski, then this is the hotel for you. It is only a 5 minute walk to the heavenly gondola. The view from the room was amazing. All the shops and restaurants were also nearby. The walk to the lake front was about 15 minutes.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom reno nv

Big comfortable room

Posted Jan 25, 2015
Large room with comfortable bed. Worth the money ! $22.50 resort fee at check in was a big surprise. Otherwise location was nice across from lake tahoe.
3 out of 5
by A verified traveler

Just ok

Posted Jan 23, 2015
Checking out we found out there was extra fees we needed to pay (resort fees) for the wi-fi & pool that we didn't use ..
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego, CA

TWO BATHROOMS!!!!

Posted Jan 22, 2015
The hotel is like any other hotel, but the room that we rented had two bathrooms, and thats what sold us from Harveys!!!
2 out of 5
by A verified travelerfrom CA

Good location, bad service

Posted Jan 22, 2015
Pros: service and the furniture are old
Cons: attitude of the front desk and services
Location: good location
I purchased a room with 2 Queen beds in Harrah's through Expedia, I didn't get the room that I paid when I got there even I called Harrah's the day before to confirmed that they have the room for me. I ended up with a King bed and a rolling bed in a room. I asked them the reason, their blamed was Expedia. They said they don't have such a room when I ordered in Expedia on that date. I don't understand why he said that especially after he input my name in the computer and walked away to had a long talked with his surpervisor. I'm very unsatisfied the way Harrah's treats their customers. I will not go back again.
4 out of 5
Recommended
for Families
by A verified travelerfrom Rodeo, Ca

Two bathrooms are a big plus in this hotel.

Posted Jan 20, 2015
Pros: Two bathrooms.
Our room is clean, but they forgot to refill the shampoo dispenser in one of the bathroom. Our kids love the swimming pool and the spa. We had some issue on dining inside the hotel because mostly of the restaurants are either close (we were their Sunday to Monday) or long waiting time. My husband loves the size of the closet. This hotel is close to a lot of restaurants, shopping, and beach.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Good hotel near Heavenly village.

Posted Jan 20, 2015
Great location and is located right next to Heavenly village. Hotel has a Starbucks on-site and several dining options as well.
5 out of 5
by A verified traveler

Nice hotel for lake tahoe

Posted Jan 19, 2015
Great value for money and close to everything Rooms clean and two bathrooms is awesome
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful

Posted Jan 18, 2015
We had a great time. Hotel staff was great and I won $5000.