Ratings based on 2,605 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Just Average

Posted Jul 19, 2014
You won't be disappointed staying here but the room isn't inspiring and little things like a $22 "resort fee" for standard "perks" and the sink not holding water and cabinet doors in disrepair makes me say "I know it's Tahoe but too much for too little."
4 out of 5
Recommended
for Everyone
by A verified traveler from Olympia Washington

Good hotel, close to everything.

Posted Jul 17, 2014
Hotel was adequately clean and nice. Shower pressure was very strong and higher than most hotels. We were in the older section which could use some updating. The elevators for the older tower were slow and dingy. Next time I will spend extra and stay in a lake view room in the new tower.
2 out of 5
by A verified traveler from Aunurn , Ca

Very disappointed

Posted Jul 15, 2014
Hotel and casino has seen better days. Our first room was a non smoking room that smelled like the smoking section. Disgusting stain on the bed made us ask for another room. Every employee we ran into seemed like they wished they were somewhere else. The waiter at one of the "5 star" restaurants was rude and unprofessional. This used to be a fun and exciting place to visit. Now it's dingy and depressing.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Mateo, CA

Convenient

Posted Jul 15, 2014
Thanks for a great stay. The room was very clean. The staff was very friendly.
3 out of 5
Recommended
for Everyone
by A verified traveler from michigan

kind of like a traveling salesman's motel 6

Posted Jul 14, 2014
Pros: nice hotel, convenient to everything, well trained friendly staff
Cons: dump lots of hidden charges, IE surprises on check out & misc surprise charges
Location: Perfect location, lots of things to do very close
kind of convenient, step out of bed and you are in the bath tub, one bedside lamp, lame TV service, Lots of cost add on's. surcharge for everything. wonderful & helpful staff. would like to have seen pix of the room ahead of time. Previous visit was what brought us back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fairfield, CA

Quick Tahoe Trip

Posted Jul 12, 2014
Pros: Close to gondola, casino, shopping, and plenty of free parking. Hotel and room were clean. Not too much smoke in casino. Front desk seemed friendly.
Cons: The room didn't have a coffee maker (although there is a Starbucks near lobby). Seemed like too few and too small of elevators.
Location: Casinos, shops, mini golf, and gondola. Take the gondola for a hike and challenge course...a little pricey but fun! Baldwin Beach & Emerald Bay.
My family of four took a quick 1-night trip to Tahoe with three things in mind: Heavenly Gondola, Casino, and Beach. Overall we had a good experience at Harvey's. We didn't interact much with the staff so I can't accurately rate them, but most of the rest of the Tahoe employees seemed VERY friendly. This includes the employees at Harrah's buffet, the Cedarwood restaurant, and the guides at the Discovery Forest Canopy Tour (top of gondola ride). The whole family was very impressed and appreciative!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 10, 2014
A little busy considering it's a Casino too. Clean rooms
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

GREAT DEAL AND VERY COMFORTABLE FOR QUICK TRIP

Posted Jul 10, 2014
Pros: The convenience to restaurants, gambling and shopping.
Location: Right at Stateline!
The day before we wanted to go we looked at Expedia and found a great deal on a room. It all went smoothly and we enjoyed our stay.
1 out of 5
by A verified traveler from Reno

Not too good

Posted Jul 9, 2014
Literally the worst room we ever stayed in. Is that because we booked through Expedia? Uncomfortable and loud noises all nite kind. We stayed on a Monday. TV so small and far from bed couldn't see it. Room service prices on menu were not accurate. Horrible experience. We joked we were in jail for the nite. Not sure but jail may be nicer.
3 out of 5
by A verified traveler

Gum stuck on the bed sheet... very disappointing

Posted Jul 9, 2014
Cons: Cleaniness
Cleaniness - It ruins the whole stay when you see a BIG piece of gum stuck on the bed sheet!