Ratings based on 478 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom bay area

Fine for one night

Posted Dec 23, 2014
Fan in bathroom would not shut off so ran loudly all night sucking the air out of the room. Heat completely dried out the air so was hard to breathe and had to get up several times for water. Staff just said yes they were having the same problem in several rooms but offered no remedy. Condition if hotel was average. Location was convenient for northstar.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2014
Nice clean hotel. They were currently painting the hallways so nice to see they like to keep the place up.
Comment from Hotel Management
Dec 10, 2014 by Stephanie, Hotel Management
Your positive feedback from your stay is the highest form of compliment to us. We appreciate having you as our guest and hope that you will choose to come stay with us again the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicagoland

Nice hotel

Posted Dec 5, 2014
Staff was friendly, room was comfortable. Painting the hallway outside of room.
Comment from Hotel Management
Dec 10, 2014 by Stephanie, Hotel Management
Hi Kirby, Thank you for your review of your stay. We are thrilled that you found comfortable accommodations here at the Hotel Truckee - Tahoe. We look foreword to having you stay with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

nice rooms

Posted Dec 4, 2014
Pros: The bed, free breakfast.
Cons: Seriously, the bathroom floor was really cold!
The hotel is in the process of being remodeled and our room looked brand new. They were doing work in the hallways which was a bit messy but understandable. We both slept very well in a comfy bed. The bathroom is tile which was very cold on the feet so we laid a towel down. The free breakfast was nice.
Comment from Hotel Management
Dec 10, 2014 by Stephanie, Hotel Management
Thank you for taking the time to provide us with feedback from your stay. We are so pleased to hear that you were able to get a good night's sleep and that our renovations created a positive experience for you. We hope to be that you will choose to come stay with us if your travels bring you back to the area. Happy Holidays!
3 out of 5
Recommended
for Couples
by A verified travelerfrom California

Nice hotel convenient to winter sports areas.

Posted Nov 30, 2014
Pros: Location and price. This hotel is well priced for the area and with the exception of issue noted below, worth a visit.
Cons: Soundproofing the walls, especially the door to the room and the ceilings. The noise level often made sleep impossible.
Location: Historic town of Truckee Major ski area of Northstar and its attractive "village" with large ice skating rink as well as access to ski lifts, etc.
The hotel was essentially what we expected. Namely, a "motel" with a distinctive Alpine look. The room was ready for us and when we initially asked for a different location the desk clerk readily obliged. The hotel is undergoing major "upgrading" and workmen were present every day during daylight hours. But this didn't interrupt our own exper8ience as our room was not involved. The major issue with our hotel experience is the fact that the walls and ceiling are VERY THIN and thus noise from net door, from the room above and from the corridors is disturbing -- indeed even annoying. The first night we were there we called the desk four times between the hours of 11:30 p.m. and 1:15 a.m. as it sounded as if the hotel room above us was being invaded by the local circus. The desk clerk obligingly called the guests, but as she was alone at the desk there was little else she could do. The staff apologized profusely to us the next day and for the next few nights tried NOT to assign incoming guests to the room above ours.
Comment from Hotel Management
Dec 5, 2014 by Stephanie, Hotel Management
I would like to personally thank you for your feedback regarding your stay. I sincerely apologize that there were any disturbances that may have affected your stay with us. Many guests find that the second floor is preferential when they stay at our hotel to eliminate any chance of noise disturbances, although as you experienced, we do try our very hardest to mitigate any potential disturbances for guests. It is to our dismay that you had to bring the disturbance to our attention but we are glad that they did not stem from our renovations. We hope to share an upgraded hotel and experience with you in the future should your travels bring you back to Truckee.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Good value and location if visiting in Truckee

Posted Nov 5, 2014
Pros: Staff and location
Cons: Up grade facilities. It is the usual dull, brown, dark ski motel
Location: 3 good restaurants in The Rock strip mall acoss the street
Good location if visiting in Truckee proper. Adequate, clean but well used accommodations. Walking distance to 3 good restaurants for lunch or dinner. The usual motel variety of breakfast buffet included. Very friendly and accommodating staff
Comment from Hotel Management
Nov 24, 2014 by Stephanie, Hotel Management
Thank you so much for your feedback about the Hotel Truckee Tahoe. I am very happy to hear that you enjoyed your stay here. Please think of us when your travels bring you back through Truckee.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2014
Looks new in the room I stayed in the breakfast they provided was good and the older lady that worked to help out others was a doll
Comment from Hotel Management
Oct 13, 2014 by Stephanie, Hotel Management
Thank you so much for your review of the Hotel Truckee Tahoe!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom California central coast

Visiting family

Posted Oct 7, 2014
Cons: Finish with the renovations!!
Spent 3 nights in Truckee-this is our usual place to stay. Room renovations have been underway for the past year! However staff do work with you to ensure you have the room you want. Newly refurbished rooms are very comfortable. Construction noise and dust are minimal (no noise at night-only during the day).
Comment from Hotel Management
Oct 13, 2014 by Stephanie, Hotel Management
Thank you for taking the time to review the Hotel Truckee Tahoe. I am glad that we were able to accomodate you during your stay. We are excited to be nearing the end of our renovation, and cannot wait to show everyone what we have been working so hard to accomplish.
2 out of 5
by A verified traveler

Renovation, really?

Posted Sep 20, 2014
We stayed there for a night. We were given a room adjacent to the construction zone with all garbage, old furniture and paint smell in the corridor. We would appreciate if we had a chance to learn about the conditions prior to booking.
Comment from Hotel Management
Oct 5, 2014 by Stephanie, Hotel Management
We are very sorry to hear that your recent experience was less than satisfactory. We have our renovation status listed in our description on expedia's website, however we do apologize that it had an impact on your stay with us. If your travels bring you back to the are again, it would be our please to share with you an updated and improved hotel and experience. Our estimated completion date is the end of next month. Thank you again for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Truckee close to Northstar

Posted Sep 19, 2014
Friendly and helpful staff. Quiet and close to where I needed to be.
Comment from Hotel Management
Oct 5, 2014 by Stephanie, Hotel Management
Thank you very much for you review from your stay with us recently. We greatly appreciate the feedback and are glad that our proximity to Truckee as well as our hotel staff met your needs. We look foreword to having you as our guest again in the future!