Ratings based on 301 Verified Reviews
They paid and stayed. We double-checked. 4.3 Room cleanliness
3.7 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.We double-checked.
Recommended
for Couples
for Couples
by Rock from Yuba City, CA, USA
South Lake Tahoe 3 day visit.
Posted Jan 4, 2013
Pros: Excellent location next to lake.
Cons: No on site parking.
Excellent location next to the lake. The Deluxe studio with small kitchen was well decorated, furnished and comfortable. We were very pleased with the room. The only negative factor is that there is no on site parking and we had to pay $17.00 per day to park across the street.
Recommended
for Everyone
for Everyone
by A verified traveler from Richmond California
One day visit to Tahoe
Posted Jan 3, 2013
Pros: The room
Cons: Check out was too early
Location: Beautiful location and closed to everything
We only stayed there for none night, it was our first time staying there. Loved how the hotel was right next to the marina, beautiful scenery. But what I didn't like was the check out time was at 10:30.
Not Recommended
for Everyone
for Everyone
by A verified traveler
no thanks
Posted Jan 28, 2013
Cons: Pay for WiFi, pay for parking
Location: Not much to look at.
Pay for WiFi, no thanks, Pay for parking, no thanks. Will I stay again, no thanks
Not Recommended
for Everyone
for Everyone
by Yuriy from Russia
Close to lake, and thats it.
Posted Jan 26, 2013
Pros: Only location
Cons: Moving star rating from 4* to 2* is the best and easiest thing.
Location: Tahoe lake is really amaizing
16$ for parking even they had free places. Like 5 minutes of walking inside hotel to reach the room. I dont like staff it was kinda rude in my opinion. The horrible smell around room made me think that someone died. No breakfast no free wifi, nothing else i to make my wish to go there again.
Recommended
for Everyone
for Everyone
by A verified traveler
Had a good stay
Posted Jan 13, 2013
Pros: The location and the price.
Cons: the hotel was under construction, but it didn't effect me.
Location: close to food and shops.
Enjoy the location and it being in the center of South Lake Tahoe. We were able to walk to the lake and also the casion's and shops. I would stay again.
Not Recommended
for Everyone
for Everyone
by A verified traveler
timeshare trying to be a hotel
Posted Jan 13, 2013
Arriving at 4 pm check-in time, the parking area was a zoo, no bell hops in sight. Then the front desk staff demonstrated a need for more "customer-facing" training, the clerk was rude when there was confusion as to the reservation, which was surprising as the manager was standing nearby. The manager did solve the problem. Appears to only have been this one clerk, as other interactions with front desk staff were pleasant, but one bad apple ... After checking in, was required to talk to the timeshare person, who had a hard sell approach, and didn't relent even after being told I had no interest in buying since I already own a timeshare in Tahoe area. So the first impressions were very negative. Once settled into the room, no complaints (we spent 3 nights). But next time, will stay elsewhere.
Recommended
for Everyone
for Everyone
by Jami from Greater Sudbury, ON, Canada
Timeshare resort currently renting hotel units
Posted Jan 1, 2013
Pros: Location and three night deal for studio
Cons: Sales pitch for timeshare
Location: Central, and walking distance to restaurants
Resort is partly under construction for next year so so, and thus partly explained great deal on studio room. Also quite a hard sales pitch for timeshares, which is business model for this resort. Unexpected fee for parking ($15 per day). All said, lovely spot and nice stopover.
Recommended
for Everyone
for Everyone
by A verified traveler
Good hotel for family, fridge and stovetop in room
Posted Jan 16, 2013
Pros: kitchen area
Cons: trying to sell me tours, parking fee
Location: near lake
Good but not amazing. They try to up-sell you stuff and the parking garage is across the street which was not that convenient. Also $15/day parking fee was kind of annoying. But the rooms were clean, the kitchen was very convenient plates and silverware included. I'd stay there again.
Recommended
for Everyone
for Everyone
by A verified traveler
wonderful
Posted Jan 16, 2013
the room was very nice for a great price. the staff was always in a friendly, helpful mood.
Recommended
for Families
for Families
by Raquel
Close to Heavenly
Posted Jan 27, 2013 on Hotels.com
Great suite with full kitchen & balcony!