Indoor pool, outdoor pool, sun loungers

Reviews of Hilton Vacation Club Lake Tahoe Resort South

4 out of 5
Hilton Vacation Club Lake Tahoe Resort South
901 Ski Run Blvd, South Lake Tahoe, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 472 out of 1008 reviews" "
Rating 8 - Good. 252 out of 1008 reviews" "
Rating 6 - Okay. 139 out of 1008 reviews" "
Rating 4 - Poor. 80 out of 1008 reviews" "
Rating 2 - Terrible. 65 out of 1008 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

mata prasad

Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking
Stayed 2 nights in Apr 2024

8/10 Good

MENG CHEN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The wifi is speedy and the facility is clean. The location is convenient to Heavenly. The TV in the room is broken during our entire stay.
Stayed 4 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Apr 9, 2024
Thank you for your review, we appreciate your feedback and apologize for the inconvenience with the T.V. hopefully you were able to enjoy our other amenities and Lake Tahoe during your stay. We do hope that we see you again soon!

6/10 Okay

Brittney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from Lake Tahoe Resort Front Desk Team on Apr 9, 2024
Thank you for your review, we apologize that we did not meet your expectations. We do try very hard to keep all of our guests happy and wanting to return, if you would like to reach out to us we would be happy to see if we can improve our guests experience with some constructive criticism.

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lake Tahoe Resort Front Desk Team on Apr 9, 2024
Great! thanks for the review, we hope that you can come back and visit us again very soon!

2/10 Terrible

ajay

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 2 nights in Apr 2024
Response from Lake Tahoe Resort Front Desk Team on Apr 8, 2024
Thank you for your review, we apologize that the stay was not as good as it should have been. If you would like to reach out to us we would be happy for the chance to hear some constructive feedback so we can try to improve going forward.

8/10 Good

Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Apr 9, 2024
Thank you for choosing to stay with us and for the review, we are glad you enjoyed it and hope to see you again soon!

4/10 Poor

Dan, Cody

They try to suck you in to buying a vacation package for life. They are not transparent on true costs. There must be a tremendous amount of buyers remorse afterwards.
Stayed 2 nights in Apr 2024
Response from Lake Tahoe Resort Front Desk Team on Apr 8, 2024
Thank you for the review and feedback, we will pass this along to our sales and marketing team, we do actually have lots of members that are very happy and have been with us for many years.

10/10 Excellent

Lorena

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and clean.Concierge staff was great, check-in was ok, had a couple issues. Front desk personale overall could smile at least. Everyone was very uptight. Person answering front desk phone wasn't friendly at all. Seemed a bit robotic/too corporate. Other than that loved our stay
Stayed 4 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Apr 8, 2024
Thank you for your feedback, so glad you enjoyed the stay, we'll pass this on to our staff, it's actually unusual, they're usually very happy and out going? Hope to see you again soon!

6/10 Okay

Ritesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The self parking is limited and have to walk couple blocks in the icy cold weather to park
Stayed 2 nights in Mar 2024
Response from LTR on Apr 5, 2024
Hello and good morning Ritesh hope you are having a great day! Thank you for taking the time to share with us your rating, I was hoping to possible ask your for more info on the reason we were scored on the lower end of your rating. We are always trying to improve our hospitality!!!

10/10 Excellent

Sandy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!! Will definitely stay there again!!
Stayed 3 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Apr 2, 2024
Thank you! So glad you enjoyed it, hope to see you again very soon!

6/10 Okay

Michael

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
I booked a suite with a sofa bed. There was no extra blanket for the sofa bed. I called twice for one but was never delivered. Although we booked 3 nights we stayed only 2 as it was very cold for the kids without the blanket. The room is also very outdated.
Stayed 3 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Apr 2, 2024
Thank you for the review and feedback, we sincerely apologize for not getting the blanket, we do try hard to keep all of our guests happy, but obviously failed this time, we will make sure to share this with the team and try to improve, we do hope that you decide to give us another chance and that we see you again.

10/10 Excellent

Karina

Stayed 2 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Apr 2, 2024
Thank you for the great review, we're so glad you enjoyed your stay with us and hope to see you again very soon!

10/10 Excellent

jhon, san pablo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Apr 1, 2024
Great Thank you for the review, so glad you enjoyed it and hope that you can come visit us again very soon!

8/10 Good

Darla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Long wait to check in & parking is difficult.
Stayed 2 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Apr 1, 2024
Thank you for staying with us and your review, we do appreciate your feedback and hope to see you again soon!

8/10 Good

April

Liked: Cleanliness, staff & service
It is an older hotel but kept property clean! Good size rooms! The only thing we did not like was the concierge offering to watch a presentation for hilton vacation “timeshare!” We couldn’t go to our room right away from traveling 7 hours once we checked in! Mountain cash was offerred to go to presentation! No! was no enough of an answer. The guy was super nice but when my husband bumped into him at lobby he mentioned again to attend, then called our room before we went bed! Its a little too much!
Stayed 4 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Apr 1, 2024
Thank you for the review, we appreciate your feedback, we will definitely pass this along to our Marketing team, sounds like it was a little too much!

10/10 Excellent

carlo, Redlands

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 29, 2024
Great! Thank you for the great review, hope to see you again very soon!

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Apr 1, 2024
Thank you we appreciate your review and hope to see you again soon!

10/10 Excellent

hang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, convenient to places. Yet parking is a huge problem after 6pm.
Stayed 15 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Apr 1, 2024
Awesome! Thank you, we appreciate your feedback and understand our off site parking is not the most convenient for everyone, unfortunately, being located so close to the lake really limits us with what we can have on site.

10/10 Excellent

Hugo Mickey

Front desk was helpful and bartender was super friendly and made great drinks. Thanks Dale
Stayed 1 night in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 28, 2024
Thank you so much for the great review, we appreciate the feedback and hope to see you again very soon!

10/10 Excellent

HILARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 28, 2024
Thank you! So glad you enjoyed it, please come back again soon!

8/10 Good

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our little family of 3 had a lovely time at this hotel.
Stayed 4 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 25, 2024
Thank you! Glad you and your family enjoyed the resort, hope that we'll see you again soon!

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Comfortable rooms.
Stayed 2 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 25, 2024
Thank you for the review, so glad you enjoyed it and will hopefully see you again soon!

10/10 Excellent

Eve

Stayed 2 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 25, 2024
Thank you for the great review, we're so glad you enjoyed your stay with us and hope that we see you again very soon!!

8/10 Good

Raven, Minneapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wish that they would get rid of all the compact fluorescent light bulbs. lighting i. room was dim and odd.
Stayed 4 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 25, 2024
Thank you for the review and feedback, we are actually in the process of switching them all out to LED so hopefully this will not be an issue next time.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 20, 2024
Great! Thank you for the review, we hope to see you again very soon!

2/10 Terrible

KAVINDU

Response from Lake Tahoe Resort Front Desk Team on Mar 18, 2024
Thank you for your review, we apologize that we did not meet your expectations, if you would like to reach out to us directly, maybe we can see what happened and hopefully we can improve our guest experience going forward.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, location, and friendly staff.
Stayed 3 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 18, 2024
Thank you for the great review, we appreciate your feedback and hope to see you again very soon!

8/10 Good

Edward, Estero

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Heavenly California Lodge. Self Parking difficult. nice rooms. Hot tub and Pool should be warmer.
Stayed 6 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 13, 2024
Thank you for the review, we appreciate your feedback and will share with our team, we do try our best to keep all of our guests happy and looking forward to coming back.

10/10 Excellent

Reid Auburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the amenities. The rooms are excellent.
Stayed 5 nights in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 13, 2024
Thank you so much for the great review, we are so glad you enjoyed your stay and hope we see you again very soon!

6/10 Okay

Jenny

Traveled with family
Disliked: Amenities
The swimming pool and hot tub is very small and congested with people. It’s remind me of sardines crammed in an area, especially the when all the adults circle around with their alcoholic drinks placed at the edge of the hot tub and in their hands. I really don’t feel comfortable without having my personal space. I understand this is beyond the hotel’s control. But I think they should address the issue but either limiting people in the hottub with their alcoholic beverages.
Stayed 2 nights in Mar 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 13, 2024
Thank you for the review, we appreciate your feedback and will address this with our team, hope that we'll see you again soon.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 7, 2024
Thank you for the great review and for choosing to stay with us, we hope that you can come back and visit us again very soon!

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome. I believe the young lady that helped check my family in name was Lily. She was extremely helpful and kind, it was very much appreciated.
Stayed 3 nights in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 5, 2024
Thank you for your feedback, we appreciate your kind words and will share with Lily, we are happy to have her as an employee here.

2/10 Terrible

Savannah

Stayed 3 nights in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 25, 2024
Thank you for the review, we apologize that we were not able to meet your expectations. We do try our best to keep all of our guests happy, if you would like to reach out directly, maybe we can address your concerns and improve our guest experience.

10/10 Excellent

Anastasia

Stayed 2 nights in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 5, 2024
Thank you for your great review, we appreciate you choosing to stay with us and hope that we'll see you again very soon!

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Lake Tahoe Resort Front Desk Team on Mar 5, 2024
Thank you for the great review, we hope that you can come see us again soon!

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 5, 2024
Thank you! So glad you enjoyed the stay, please came visit again soon!

6/10 Okay

Yangfan

Stayed 3 nights in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Feb 27, 2024
Thank you for the review, we apologize for the inconveniences that you may have had and hope that you do choose to visit again.

10/10 Excellent

Erin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this property. One hiccup was the construction that they had on the floor that we were originally assigned to. There was massive construction going on right next door, and we were dragging drywall dust into our room when we first entered. We called the front desk and they reassigned us to another room, with no nearby construction. The area was quiet and faced the gorgeous snow capped mountains. Parking is tight around the area but we were able to get in and out without any issues. We loved the kitchen stocked with pretty much whatever utensils and dishware that you will need for your stay. The bed was comfortable and the fireplace was lovely. They have an indoor/outdoor pool with a sauna and hot tub. They also have an activity center for the littles, with very minimal fees for materials. The second floor has a pool table/foosball, and other activities. Laundry on site is free. Couldn’t have asked for a better stay.
Stayed 3 nights in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Feb 27, 2024
Awesome! Thank you for the great review and feedback, we are so glad that we were able to help get you away from the construction noise and hope that you come back again very soon!

10/10 Excellent

Jane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here - spacious well equipped suites.
Stayed 5 nights in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Feb 27, 2024
Thank you for the great review, we're so glad you enjoyed your stay and hope that you can come back and see us again soon.

6/10 Okay

Nick

Traveled with family
Disliked: Amenities
The property charges a $26 resort fee daily. The jacuzzi was out of service, the sauna was on a timer and always cold, the fire pits outside were out of service, and the games were pretty worn down/broken. Another money grab.
Stayed 2 nights in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Feb 27, 2024
Thank you for your feedback, we apologize for the inconveniences that you experienced, we do try hard to keep all of our guests happy.

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome. We had a lake view and it was beautiful
Stayed 1 night in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Feb 27, 2024
Awesome! So glad that you were able to get a lake view, they are very tough to get, we hope that you can come back and visit us again soon.

6/10 Okay

Jose V, San Clemente

Traveled with partner
The property itself is under renovation. The AC/heater is loud that one needs to turn it off to be able to sleep. One of the staff (Synthia) is mean and rude to us. Also, the WiFi is so slow like snail. We’re a bit disappointed with our romantic vacation.
Stayed 4 nights in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Feb 27, 2024
We sincerely apologize for the inconveniences that you experienced, just so you are aware we do only offer 2 complimentary water bottles at check to our Hilton Honors silver, gold, and diamond members that booked directly through Hilton, thank you for your feedback.

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property friendly staff
Stayed 3 nights in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Feb 27, 2024
Great! So glad you enjoyed the stay, we look forward to your next visit.

8/10 Good

Lyndsay

Traveled with family
Liked: Cleanliness
Great location. Older hotel but worked out great for our family. Indoor and outdoor pool was nice.
Stayed 3 nights in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Feb 14, 2024
Thank you for the review, we appreciate your feedback and hope to see you again very soon!

8/10 Good

Debra, Tamiment

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stag is as friendly and accommodating to requests. Location decent. No shuttle except town shuttle which stopped a half block away. Nice family and pet friendly amenities
Stayed 2 nights in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Feb 13, 2024
Thank you for your review and feedback, hopefully we'll see you again very soon!

4/10 Poor

Ernest

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Response from Lake Tahoe Resort Front Desk Team on Feb 13, 2024
Thank you for the review, we apologize that we did not meet your expectations. We would appreciate if you could reach out to us we would like to see what happened and how we can better our guest experience going forward.

8/10 Good

Jean-Fabrice

Stayed 5 nights in Dec 2023
Response from Lake Tahoe Resort Front Desk Team on Feb 13, 2024
Great! Thank you for the review, glad that you enjoyed it, please come visit us again soon!

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying with my buddies for the skiing weekend!
Stayed 4 nights in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Feb 6, 2024
Thank you! So glad you enjoyed the stay, hopefully you can come back and visit again very soon!

10/10 Excellent

Lyneda

Stayed 3 nights in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Mar 20, 2024
So glad that you enjoyed your stay, please came back and visit us again soon!

8/10 Good

carlos, san jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Plenty to eat within walking distance
Stayed 2 nights in Feb 2024
Response from Lake Tahoe Resort Front Desk Team on Feb 6, 2024
Thank you for your review, we appreciate the feedback and hope to see you again very soon!