Ratings based on 1,969 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great family vacation...

Posted Jul 28, 2015
The whole family had a great time, a very memorable trip...
2 out of 5
by A verified traveler

This hotel is very nice and conveniently located.

Posted Jul 28, 2015
They have rooms near the elevator that prevent you sleeping at night. They also charge an additional fee for just about everything, i.e, they will charge you for using the gym and for using a refrigerator.
5 out of 5
Recommended
for Couples
by A verified traveler from CA

Posted Jul 27, 2015
Pros: Great location
Cons: Dresser Drawers would be nice
Location: Beautiful Lake, Casinos and a great concert venue
The room was very large which was great since we had 2 couples. The only thnig missing were drawers to put your clothes in. Other than that the room was wonderful, clean , pretty and comfortable
2 out of 5
by A verified traveler from No. Cal

Very average hotel

Posted Jul 25, 2015
Room was clean, sufficient size. Shower huge and by far the best feature. The pillows were small and foamy/lumpy. The air circulation was horrible; even with the A/C set to 68 the air was so stuffy it made sleeping difficult. Casino was clean but there was no energy or buzz going on
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Beautiful view of the Lake

Posted Jul 25, 2015
Staff could be friendlier especially at the front desk. Asked about more handicap parking and didn't give me any other options other then parking in the lot.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington

very nice hotel, close to the celebrity golf

Posted Jul 24, 2015
Pros: Clean, great room service, fun casino, close to golf course, had a excellent cigar store. Hotel staff very friendly.
Cons: nothing
Location: Great location. We were staying for the celebrity golf tournament, hotel is in walking distance.
Had a very nice stay, great room service!!!! Very close to the celebrity golf tournament.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
Everything was great except that my clothes that I didn't even wear smelled like cigarette smoke just from sitting in the room. And I was supposedly in a non smoking room. Everything else was awesome.
3 out of 5
Recommended
for Everyone
by A verified traveler from CA

Ok hotel

Posted Jul 18, 2015
Good food, small casino, ok rooms. The pictures over sell them. The small plastic desk chairs did not accommodate lounging. Our first night we were by the elevators. Might as well been in the middle of Knotts! They changed our room promptly but offered no comp of any kind. I would spend a few more $ and stay at the Hard Rock next time.
3 out of 5
by A verified traveler from sacramento CA

Fair

Posted Jul 18, 2015
Missed opportunity when remodeling the rooms. Amenities are lacking, room was dark, no in room movies, no jacuzzi or large tubs and the non smoking room smelled like smoke. Long way to go to match hotels in Reno.
4 out of 5
Recommended
for Everyone
by A verified traveler from West Hills, Ca

Nice location

Posted Jul 17, 2015
Easy, free parking. Recently rennovated room with huge bathroom and shower. Staff was great although I found the front desk staff the least helpful and pleasant almost robotic. The rest of the staff were helpful and pleasant. Great bar and restaurant deals with awesome happy hour from 1-6 pm everday!