Ratings based on 201 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
by A verified traveler from San Fran east bay
Noisy and strong chemical smellsPosted Sep 13, 2014
Pros: Baskets of food and location
Cons: See above complaints. Noise, pest issues, update it, less chemicals that are strong smelling.
Location: Great South Lake Tahoe location. Close to Heavenly village, lake, casinos, restaurants.
Great location but hotel needs upgrading. Snack baskets were nice. 2nd night I heard banging going on up til 2 am then started again at 6 am and never stopped. It sounded like people were slamming the mattresses in the walls. Called to report to staff about 6 times and was told that it could be the raccoons that live in the walls due to their pest problem. The room has a strong cleaning product odor to it. They did not refund my rooms or give discount, they only took off 12 resort fee a night and it wasn't a resort. Internet barely worked. Overall...not impressed and would not stay here again.
for Everyoneby A verified traveler from Sacraento, CA
Great place!Posted Aug 26, 2014
Pros: location, price, little extra things like the goodie basket and the professional and helpful, yet laid back staff.
Cons: a little out of date but cute and clean
Location: Great location! Withing walking distance (<5min) to the lake, a block or two from the casinos. grocery store, Starbucks, shops all right across the st
Friendly staff that gave prompt service, clean room, great location. goodie basket in the room with fruit, muffins, granola type bars, nuts. nothign extravagant, but over all a great room for the price!
by A verified traveler from Victoria BC
Not idealPosted Aug 19, 2014
"Credit card and picture ID" was the greeting! Room smelt terrible - sewage smell Carpet discussing Hole in connecting room door WiFi never worked - called for assistance, router rebooted, no follow up. Bed hard, hairs on pillow and other marks on sheets Thought about sleeping in car - was so tired so didn't bother.
for Everyoneby A verified traveler from ca
Nice hotel. Very friendly. Liked the food basket.Posted Aug 10, 2014
Good stay. Nice room. Comfortable beds. Will stay here again. Great price. Close to entertainment
for Familiesby A verified traveler
Posted Jul 31, 2014
Cons: Bathroom faucets
Location: Casinos, shops, restaurants
Comfortable room, no coffee maker but available in lobby.
for Everyoneby A verified traveler from sacramento, Ca.
Centrally located older hotel, recently renovatedPosted Jul 28, 2014
Clean and comfortable. Very quiet considering the downtown location. Very convenient to lake and casinos.
for Everyoneby A verified traveler
Great location close to restaurants and the casinoPosted Jul 21, 2014
Cons: add coffee maker, tea bags etc as well as offer a microwave.
Location: Great location. close to shopping, casinos, and restaurants.
Only disappointment was there was no coffer maker or microwave in the room. other than that it was very nice and loved the ability to walk to restaurants and the concert venue at Harveys.
for Everyoneby A verified traveler from Sacramento, Ca.
Comfortable hotel close to shopping and gambling.Posted Jul 20, 2014
We enjoyed our stay here. The staff was very friendly and helpful. The room could use fresh paint.
for Familiesby A verified traveler from Houston, TX
Comfortable beds butPosted Jul 16, 2014
Pros: Clean, comfortable beds, location
Cons: It should include same things like other hotels
Location: Good location, walking distance from casinos, grocery shopping, lake and other restaurants.
It surprised me they charged us a resort fee because this hotel is nothing like a resort. The rooms are clean and the beds are comfortable. Location is good, you can walk to the lake, we liked that. We also walked to the casinos, that is nice too. My buts are no fitness center, no breakfast included, lousy wifi. There are a lot of lodges, hotels close to this one that didn't appear online. I guess there are much more options we were not aware of.
for Everyoneby A verified traveler from Reno,nv
Posted Jul 16, 2014
Pros: their bed is comfortable to sleep
nice place to stay ... center for everything...close to casinos , restaurants and etc.