Ratings based on 212 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
90% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom San Fran east bay

Noisy and strong chemical smells

Posted Sep 13, 2014
Pros: Baskets of food and location
Cons: See above complaints. Noise, pest issues, update it, less chemicals that are strong smelling.
Location: Great South Lake Tahoe location. Close to Heavenly village, lake, casinos, restaurants.
Great location but hotel needs upgrading. Snack baskets were nice. 2nd night I heard banging going on up til 2 am then started again at 6 am and never stopped. It sounded like people were slamming the mattresses in the walls. Called to report to staff about 6 times and was told that it could be the raccoons that live in the walls due to their pest problem. The room has a strong cleaning product odor to it. They did not refund my rooms or give discount, they only took off 12 resort fee a night and it wasn't a resort. Internet barely worked. Overall...not impressed and would not stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacraento, CA

Great place!

Posted Aug 26, 2014
Pros: location, price, little extra things like the goodie basket and the professional and helpful, yet laid back staff.
Cons: a little out of date but cute and clean
Location: Great location! Withing walking distance (<5min) to the lake, a block or two from the casinos. grocery store, Starbucks, shops all right across the st
Friendly staff that gave prompt service, clean room, great location. goodie basket in the room with fruit, muffins, granola type bars, nuts. nothign extravagant, but over all a great room for the price!
4 out of 5
Recommended
by Mofrom Sacramento

Great Location & Comfy Bed

Posted Aug 23, 2014 on Hotels.com
We enjoyed our stay at this hotel. The room was clean and the bed was very comfortable but the bathroom was tiny!
1 out of 5
by A verified travelerfrom Victoria BC

Not ideal

Posted Aug 19, 2014
"Credit card and picture ID" was the greeting! Room smelt terrible - sewage smell Carpet discussing Hole in connecting room door WiFi never worked - called for assistance, router rebooted, no follow up. Bed hard, hairs on pillow and other marks on sheets Thought about sleeping in car - was so tired so didn't bother.
2 out of 5
Recommended
for Families
by A verified traveler

Deceived by photos

Posted Aug 17, 2014 on Hotels.com
Overall this hotel was fine, but the photos made the rooms appear large and modern. This was quite the opposite, the beds filled the room, not leaving much walking room and it appeared that the hotel's "heyday" was more in the 60's. Great location to get breakfast at the Driftwood Cafe, in the Holiday Village! It was amazing!
3 out of 5
Recommended
by John Mfrom Phoenix

Good choice for the area

Posted Aug 13, 2014 on Hotels.com
Clean room and clean grounds but a few minor things needed maintenance. Sink in bathroom was hard to turn off - probably need new faucet but it's not like they ignore things because the shower and the beds seemed relatively new. They were doing some remodeling work on their dining area so it was closed, but we were pleasantly surprised to find a basket of fresh baked muffins, fruit, granola bars and water waiting for us in the room - that gesture indicated they know what needs fixing and they care enough to make sure the visitors are happy.
1 out of 5
Recommended
by KAD

This traveler left a rating score only Posted Aug 12, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 11, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ca

Nice hotel. Very friendly. Liked the food basket.

Posted Aug 10, 2014
Good stay. Nice room. Comfortable beds. Will stay here again. Great price. Close to entertainment
3 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 31, 2014
Pros: Locaton.
Cons: Bathroom faucets
Location: Casinos, shops, restaurants
Comfortable room, no coffee maker but available in lobby.