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Reviews of Pepper Tree Inn

3 out of 5
Pepper Tree Inn
645 N Lake Blvd, Tahoe City, CA

Reviews

7.8

Good

Rating 10 - Excellent. 360 out of 1001 reviews" "
Rating 8 - Good. 325 out of 1001 reviews" "
Rating 6 - Okay. 166 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 71 out of 1001 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities
Lovely place, off-season so the pool was full of snow/slush/whatever. Special thanks to DC, the clerk on duty, who was very sweet to deal with!
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were little loud everything else was great
Stayed 2 nights in Apr 2024

10/10 Excellent

YUNG-JEN

Traveled with group
Liked: Cleanliness, staff & service
Very convenient location.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views of the lake from the upper floors.
Stayed 1 night in Apr 2024

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the view was great. The ice machine was locked up both times I tried to get ice from 10:00 AM to 10:pm.
Stayed 2 nights in Apr 2024

10/10 Excellent

Perry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We used it as our home base while skiing at Palisades Tahoe. The hotel is very well located for this, and there are several restaurants and bars within a short walking distance. I highly recommend Za’s restaurant which is on the waterfront
Stayed 2 nights in Apr 2024

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, amenities
We were on the third floor of the seven-floor building. Nice view. Heater fan was loud and when off emitted a high-pitch humming. Called in and clerk said he thought he had heard that complaint before. Suggested opening the bathroom window and leaving the heater on, which we did. Strange setup: No staff on site except cleaners, but they do respond promptly to texts. Mattresses not great but it worked out for our four days there.
Stayed 4 nights in Apr 2024

8/10 Good

Allison

Liked: Staff & service

2/10 Terrible

Julian

Disliked: Cleanliness, staff & service, property conditions & facilities
Heater had a terrible buzzing noise that kept us up
Stayed 2 nights in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean :)
Stayed 2 nights in Mar 2024

6/10 Okay

Chandler

Disliked: Staff & service, property conditions & facilities
I have stayed at Pepper Tree 2 times. The first time the heat system was very loud and kept me awake. The second time the wifi didn't work. I notified the management each time of these issues and received no reply.
Stayed 2 nights in Mar 2024

10/10 Excellent

Denise Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and room are on the older side but overall it was a pleasant experience. The staff was nice, the room was clean and the view was lovely. I would definitely stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities
This is an older property and was exactly what I expected. Room was clean and accommodated four adults for one evening. Staff was polite and helpful. Parking was a challenge. The view of the lake right across the street is also a bonus.
Stayed 1 night in Mar 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location; Clean; Helpful staff
Stayed 1 night in Mar 2024

8/10 Good

Jens-Steffen

Traveled with family
Liked: Staff & service
Heater in our room makes a lot of noise which makes it hard to stay asleep.
Stayed 1 night in Mar 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views! Clean, comfortable and quiet. Definitely will be back again!
Stayed 2 nights in Mar 2024

8/10 Good

Nilay

Liked: Cleanliness, staff & service, property conditions & facilities
I like the room, very clean, comfortable. Only thing I didn't like. The heater works annoyingly noisy.
Stayed 1 night in Mar 2024

10/10 Excellent

Junran

Stayed 1 night in Mar 2024

10/10 Excellent

jeffrey

Great stay. I followed instructions and left key cards in room when I left this morning at 8 am
Stayed 1 night in Mar 2024

8/10 Good

HONEY

Stayed 1 night in Mar 2024

8/10 Good

Stephen

Stayed 2 nights in Feb 2024

10/10 Excellent

Jenna

Stayed 1 night in Mar 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of great restaurants to walk to. Very pretty area.
Stayed 1 night in Feb 2024

8/10 Good

Monika

Traveled with family
Great location. Room was warm and clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

Logan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful town!
Stayed 1 night in Feb 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the bed was comfortable
Stayed 4 nights in Feb 2024

8/10 Good

Penny

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed a Tuesday/ Wednesday night in January 2023. There was a blizzard that night and stayed in one of the 7th floor rooms. Snow drifts accumulated at our door. Heater which is right next to the bed was effective and we had great hot showers in am. Excellent proximity to Tahoe Cities best offering, and walkway along lake. Clean. Limited front desk hours. This hotel needs a renovation. If I stay again - I’ll try one of the rooms not in the 7 story highrise.
Stayed 2 nights in Jan 2024

4/10 Poor

Jeff

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property has gone low budget. The premises is only staffed from 3-10pm each day. The young man in the office was extremely nice and helpful, but no one is there most of the time. Our bed was swaybacked and the towels and bathmat had holes. Whoever comes to do the cleaning, does a reasonably good job and the property is in a great location. We've stayed here many times in the past, but I think we will pass next time.
Stayed 1 night in Jan 2024

10/10 Excellent

Wyndam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Would stay again.
Stayed 1 night in Jan 2024

8/10 Good

Hitendra

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Lauren

Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Arlyn

Stayed 1 night in Jan 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out and great location/views!
Stayed 1 night in Jan 2024

8/10 Good

Kelly

Liked: Staff & service
Stayed 2 nights in Jan 2024

2/10 Terrible

Brandon

Stayed 1 night in Jan 2024

6/10 Okay

Dabhne

Stayed 2 nights in Dec 2023

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location! Location! Location!
Situated right in the heart of Tahoe City, this older, but well-kept property was easy walking distance to several fantastic restaurants, bars and shops. And a stone's throw from the lake itself. We were situated on the 7th floor of the tower and the views from the top were spectacular. As I mentioned, the property is older, but it is well kept and the beds are very comfortable. The check-in/check-out process was very easy, as much of it is done automatically via text. We really enjoyed our stay and look forward to a return trip, perhaps in the summer so we can try the ice cream shop across the street (it was a bit too cold during the winter for ice cream).
Stayed 1 night in Dec 2023

8/10 Good

Jonathan

Traveled with family
Liked: Staff & service
This is an old hotel that shows signs of disrepair, but the limited staff work hard to go above and beyond. It’s location is in the heart of Tahoe city and is easily walkable to all area, shops, and activities. The best part about this Hotel is walking out the front door to panoramic views of Lake Tahoe.
Stayed 1 night in Dec 2023

2/10 Terrible

Dionis

Stayed 1 night in Dec 2023

10/10 Excellent

Marios

Stayed 5 nights in Dec 2023

6/10 Okay

JACK

Traveled with family and small children
Liked: Staff & service
Overall you get what you pay for. Generally this hotel is convenient to places. We stayed at the 5th floor which gives you a view to the lake. It has a fridge and microwave so you can make something quick. It's walkable to Safeway and CVS, there are also some restaurants across the street. The room is quite small for 2 double beds, the shower is outdated. No change of towel/bedsheet service.
Stayed 2 nights in Dec 2023

10/10 Excellent

Yu, Sunnyvale

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Fei

Stayed 2 nights in Dec 2023

10/10 Excellent

Cheryl

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Room comfort
Average but fine
Stay was okay, room was decently clean. It did feel overpriced for the fact that there was a weird stain on the floor, stained towels, missing backing of the TV remote and the fact that there was no toilet paper in the room so I couldn't relieve myself for half an hour while I waited for them to bring me tp. The parking garage and the surrounding stairwells were pretty dirty also, I felt uncomfortable leaving my car downstairs in their garage. The location is great in relation to palisades and the little downtown area. I would stay here again in a pinch but it's definitely not my first choice.
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location to stay at for a affordable price near Palisades.
Stayed 1 night in Dec 2023