Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
100% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Empfehlenswert mit Einschränkungen

Posted Jul 2, 2014
Pros: Sehr sehr freundliche und unkomplizierte Angestellte, die den Gästen nahezu die Wünsche von den Lippen ablesen.
Cons: Die Leitungen benötigen offenbar dringend Reparatur, da an einigen Tagen aus der Leitung für das warme Wasser braunes Wasser herauskommt.
Location: Das Hotel befindet sich direkt in der Innenstadt und ist von Bars, Pubs und Diskotheken quasi eingekreist.
Sehr zentral gelegenes Hotel mit sehr freundlichem Personal. Der Aufenthalt war insgesamt sehr angenehm und es wurden Anfragen erfreulich schnell und freundlich bearbeitet. Kritikpunkt ist das fehlende Vorhandensein einer fehlenden öffentlichen Aushängung bezüglich interner Instituionen, im meinem Falle betraf dies das Restaurant, welches überraschend geschlossen war, und das Frühstück, welches trotz Zusicherung von 6 - 10 Uhr erhältlich zu sein, auf einen Samstag offenbar früher schliesst (ungesicherte Angabe, da ich des spanischen nur rudimentär mächtig bin). Ebenfalls unerfreulich, dass an zwei von drei Tagen kein warmes Duschwasser verfügbar war und an einem Tag statt dessen braunes Wasser aus der Leitung kam. Zumindest das kalte Wasser lief reibungslos so dass nicht auf eine Dusche am Morgen verzichtet werden musste. Leute, die einen leichten Schlaf haben, sollten berücksichtigen dass das Hotel auch im Feierviertel der Stadt liegt und dies bis früh am Morgen auch deutlich zu hören ist.
5 out of 5
Recommended
by Neilfrom Michigan

Jewel in Puno

Posted Sep 4, 2013 on Hotels.com
Qalasaya is probably one of the nicer hotels in Puno. It offers a great view from the downtown area over everything to see Lake Titicaca. It's probably not as nice as some of the ones on or in the Lake itself, but it offers a bit of Luxury while being close to the Plaza de Armas and the downtown. Nice and large rooms. The staff is very friendly and helpful also. recommend.
3 out of 5
Recommended
for Everyone
by utifrom Dubai - United Arab Emirates

Great location but comes at a noise price

Posted Apr 29, 2013
Pros: 3 person suite
Cons: Reception staff
Location: 50m away from main square
We stayed one night in a suite and one in a double bedroom. Suite was great, clean... Breakfast is really simple here. Hotel is ok, next to main square BUT there are two things you need to know! There's a bar upstairs which goes on and on the whole night/extremely loud music. Seen a guy at the reception wanting ti check out, because of the noise! We were on the 4th floor out of 10, so the noise wasn't that bad,but still heard the pounding! Other thing is that hotel staff isn't that helpful (reception) . So the best thing about this hotel is the suite for 3 persons!!!
4 out of 5
Recommended
for Business Travelers
by Ef

This traveler left a rating score only Posted Apr 14, 2013 on Hotels.com
5 out of 5
Recommended
for Families
by Pallavifrom California

Great & comfortable stay

Posted Apr 8, 2013 on Hotels.com
We just came back from a stay at this hotel in April 2013 and it is very comfortable, clean with nice rooms, great lobby. We stayed with 9 year olds. Very nice service with hot cocoa tea in lobby. Breakfast was very nice. And we also had dinner in the restaurant one night and the waiter was very pleasant and nice. Overall a very comfortable hotel at a great price and I highly recommend this place.
2 out of 5
Recommended
by Beto

Manutenção Ruim

Posted Mar 8, 2013 on Hotels.com
Puno é muito bacana, o folclore esta em toda parte, local seguro e tranquilo.
5 out of 5
Recommended
for Families
by A verified traveler

Very Convenient location, beautiful view in room

Posted Nov 27, 2012 on Hotels.com
We enjoyed our stay at the Qalasaya. Our room had a beautiful view of the Lake and was very conveniently located right off the main avenue in town. The breakfast was very good in the morning and the restaurant was convenient for a quick dinner one evening. Would definitely recommend this hotel, especially for the reasonable price!