Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
3.8 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
by ALFREDfrom MIAMI

a piece of art, the hotel is full of carvings

Posted Oct 5, 2013 on Hotels.com
this is a hidden treasure, the whole hotel is full of carvings with inca inspirations, the owners are in top of guests needs at all times that makes up for been 2 blocks away from plaza de armas
4 out of 5
Recommended
for Everyone
by Neilfrom London, UK

Helpfull Staff

Posted Jun 24, 2013
Very Helpful Staff, helped us book a tour of Lake Titicaca. Free Wi Fi & well located near to Plaza de Armas
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for family who don't care about view

Posted May 23, 2013
$48 for a twin bedroom, this is absolutely good deal. The hotel is managed by a family, and it was well decorated, which make you feel like home. The breakfast served nicely, you get to have tea,coffee, and fresh juice they just prepare right before you come down. The only drawback is the location of the hotel, even though it's fairly close to downtown Puno, but the block of the hotel is kinda isolated and dark.
5 out of 5
Recommended
for Personal Event
by Charlie

Posted Jan 5, 2013 on Hotels.com
I must say that I was very comfortable there. The owner of the hotel made you feel at home and would make every effort to make your stay enjoyable. If I ever return to Puno I will definitely be back.
2 out of 5
Recommended
by Lily

Ugliest hotel ever!

Posted Nov 23, 2012 on Hotels.com
Although the hotel was clean enough and the service was ok, the decor was so ugly that it felt dirty and gross. Its dark and dreary, and the furnishings look really old and dirty. There's a bit of a smell in the whole place, and I couldn't tell if it was because everything was old, or because the owner intentionally scented it that way. It feels like the owner just overall has horrid taste and the whole place is affected by it. The staff don't really speak much English, which is expected but were able to help us with most of our questions. The immediate area is a little sketchy, especially at night. But, its only a 5-10 min walk from the main touristy strip. I don't know about the other hotels in Puno, but this place wasn't too pleasant.
5 out of 5
Recommended
by CC

Superb Customer Service

Posted Jul 25, 2012 on Hotels.com
The owner of the hotel who worked the front desk went completely out of his way to make sure our visit was comfortable. He called and ordered us dinner, brought us a heater for the room, stored our bags no charge, called the next town we were going to, to get some hotel information for us. Breakfast was very good. Hotel is spotless. Room very comfortable. Really good shower. Highly recommend this hotel as excellent value.