Ratings based on 147 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.3 Service & staff
3.0 Room comfort
3.0 Hotel condition
They paid and stayed.
by A verified travelerfrom Calgary, Alta
Bring ear plugs & your own pillowsPosted Feb 22, 2015
Pros: Nothing really.
Cons: Supply of ear plugs when checking in. Bathroom tiles need to be fixed. Real pillows bought.
Location: Ski & that's it!
I have stayed at many 'lower end' hotels/motels in my life but never as disappointing as the Pine Inn. There was no warning about the bar having loud music blasting until 2:15am and then loud partiers outside after that. We had our windows shut and still could get no sleep with the noise. Our plan was to get an early start in skiing, but we were so tired that we hadn't the energy or enthusiasm to enjoy our ski that day. The room was fairly tidy but the bathroom floor tiles (some were cracked) kept coming out under our feet. Ouch! The pillows were so small and wimpy that they made no difference if you used them or not. I think the pillows were bought in bulk at a dollar store. The use of the resort hot tub (for all Panorama patrons) was the only positive part of our stay. The staff was friendly however but I barely saw any staff around the hotel area. When I explained to the gals at the hill's coffee shop that I needed a strong coffee because I stayed at the "Pine Inn" and got no sleep, there was a collective groan and many sympathies for my choice of hotels on the hill. We did book 2 nights but checked out at 3pm before our second night stay and drove home. Not worth another sleepless night.
for Everyoneby A verified traveler
Posted Feb 3, 2015
Good budget place to stay. Good for parties. Hard to find staff.
for Everyoneby A verified travelerfrom Calgary
Surprised it didn't meet basic standards.Posted Feb 3, 2015
I love Panorama, as I worked there years back and have seen all their accommodations. I know the Pine is the oldest building and I just wanted the most affordable place to crash for the night - but I was still a little taken aback when I went in and the were multiple obvious dark large stains on the old dingy carpet... The closet didn't even have a door. There was plaster coming off the cieling in places... Even though it had been cleaned it just still didn't really seem clean. I had inquired about a late check out, and understood that they were really booked and couldn't really give me one - but for some reason they decided to ring my room 40mins before I had set my alarm to even wake up, when I didn't request a wake up call. In fact I made some point of saying that the only reason why I was asking about the late check out, was because I am a night owl a opposed to an early to bed early to rise person - and then I was disturbed even EARLier than the acceptable time. I am not sure if this was my first stay since change of management.. And some this was just a glitch. I would stay there again certainly - but I might rethink the Pine. Or at least try another room there. The staff is always amazing.
for Everyoneby A verified travelerfrom calgary
Pine innPosted Jan 10, 2015
We have stayed there twice now. For the price you can't go wrong.it's a simple hotel not high end by any means but great for skiing. Two adults, two kids. Only clean the room every three days but just fine if that's what you espect. Staff great. Hill right outside your door and bars kid friendly. So much stuff for kids. Babysitters to your room, wee wascals and kids ski lessons will defiantly stay again.
for Everyoneby A verified traveler
Good value, no frillsPosted Jan 6, 2015
Can't beat the value for on hill accommodations. Hotel is old and in need of updates, but still fairly comfortable. Room was clean when we checked in. Staff did not clean room for the 4 nights that we stayed. But when we saw a staff member, they were happy to get us new towels and pick up our garbage. I still think it's a good deal for on hill accommodations.
for Everyoneby A verified travelerfrom Red deer, alberta
Cheap place to stayPosted Jan 6, 2015
For the price the hotel was a great value. This was our second stay and we will probably be back again for another snowboarding trip.
by A verified travelerfrom Calgary
Off to a great start...Posted Jan 6, 2015
Pros: Conveniently located next to the main lift for skiers and above the bar for drinkers.
Cons: The hot tub was disgusting, which was very disappointing as it was my main plan for the week as I do not ski.
Location: There is a lack of places to relax/things to do for the non winter sport people in the group, don't go if you don't ski/board.
We arrive a day early and got a room in the hostel, it was huge and clean and ha an epic view. It was also less than 1/2 the price of a nights stay in the room we booked. When we moved to our room the next day it wasn't ready when they told us it would be. The room they moved us to was also not in the building we were told we book in. I was barely able to walk around the bed, the room was tiny. The thermostat was either too hot or too cold no in between. When we went to crawl into bed that night there was hair on the pillow case long dark hair, I can only imagine who from because it wasn't ours. We put a tee-shirt over the pillow to sleep on it as we were thoroughly repulsed. We had to call to get some one to come to the room for the mid stay linen change and they didn't come until near dinner time. They also could only get us our bedding and ONE clean towel as we were informed the laundry service had not arrived. We were assured we would have additional towels brought the next morning, no one ever came. ON the morning we were to check out housekeeping arrived to clean the room 2 hours early. For the price we paid I was very unimpressed, I understand that everyone that works on a ski hill is only there for free skiing, but that's no excuse for poor service. I will not be back.
for Everyoneby A verified travelerfrom Calgary, AB
You could see the age of the hotel on the roomsPosted Dec 10, 2014
Pros: Location overall appearance (outside)
Cons: Rooms need a 'refresh'
Location: Great location for the Rocky Mountain Rally!
You could see the age of the hotel on the rooms and there is no open Wi-Fi (but then in the middle of the mountains I guess this is to be expected).
for Everyoneby A verified travelerfrom Calgary, Alberta
It was a pleasant stayPosted Oct 19, 2014
it was a pleasant stay the staff we dealt with were pleasant and helpful. But it was a little difficult to get to some places with a wheelchair. thank you to the young man who help push my chair to the T bar so we could get something to eat.
by A verified traveler
DisappointingPosted Sep 29, 2014
This hotel needs upgrading. Price is good but it is a bronze accomodation.