Ratings based on 182 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newburgh, NY

Nice Hotel in Lakeland, Florida

Posted Mar 21, 2015
Pros: The best things was the comfortable beds. Slept like a log. The room darkening drapes were a plus also.
Cons: Everything was good. Can't put my finger on any one things that needs improving.
Location: Many restaurants within walking distance to choose from. Also, a nice mall right next to the hotel property. A supermarket within 1/2 mile.
Our stay at this Hampton was a pleasure. The rooms was very clean and fresh in every aspect. Staff from the front end clerk to the ladies cleaning the rooms very personable. The inclusive breakfast had many things to choose from. All very good. The one and only drawback was the bar across the street. Knowing that in advance we asked for and received a room in the back of the hotel. The bar was only heard on weekend nights. Yes, it was open thru the week but no live band playing.
Comment from Hotel Management
Mar 26, 2015 by Steve, Hotel Management
Thank you for letting us know how your stay was. We appreciate the feedback as we use it to improve. I am glad to hear that you enjoyed your stay with us and the staff treated you well. We appreciate your business and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Puerto Rico

All in one place

Posted Mar 21, 2015
Hotel in excellent location with free breakfast and wifi included. Nearby restaurants, shopping and entertainment were great which perfectly complemented our trip!
Comment from Hotel Management
Mar 26, 2015 by Steve, Hotel Management
Thank you for your comments about your recent stay with us. I am glad to hear that you enjoyed the hotel and it's location. We appreciate your business and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, with shopping and entertainment too!

Posted Mar 17, 2015
Pros: The setting and the facilities are great!
Cons: Perhaps if the loud noise from the music at the bar across the street could end by 11pm it would be better for anyone with young families.
A very enjoyable stay with great stores, restaurants and even movie theatre all within walking distance in a quaint small town setting.
Comment from Hotel Management
Mar 19, 2015 by Steve, Hotel Management
Thank you for your comments. I am glad to hear that you enjoyed your stay with us. We appreciate your business and hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Muy buena ubicación

Posted Mar 13, 2015
Cons: Los elevadores son muy lentos
Estancia agradable con restaurantes y bares alrededor
Comment from Hotel Management
Mar 16, 2015 by Steve, Hotel Management
Thank you for your comments about your recent stay. We appreciate all feedback as it helps us get better. I am glad you enjoyed your stay and I will have maintenance look into the elevator speed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Highland MD

Always great at the hampton

Posted Mar 12, 2015
Pros: Clean & comfortable room & bed.
Location: Location to mall and eateries.
Checked in without a hitch. Hotel staff were friendly and helpful. Asked about movies playing In mall next door, desk staff printed me a copy of the movies and show-times. Hotel is located next to walkable mall with shopping and lots of great places to eat. Room was clean and bed was comfortable(as usual).
Comment from Hotel Management
Mar 13, 2015 by Steve, Hotel Management
Thank you for letting me know about your stay. I am glad to hear that you enjoyed your stay with us and my staff treated you well. We appreciate your business and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mt.Morris, MI

Vacation

Posted Mar 9, 2015
Pros: Big, spacious room!
Location: Lakeland, FL
I absolutely loved this hotel!!! We got the suite and the room was plenty big for my kids to run around in! The beds were comfortable and clean , and the sofabed even had a sheet on it! The staff was very friendly and attentive to our needs! The night clerk when we arrived gave my kids some crayons and coloring postcards to keep them busy in the room and even gave us extras to take home with us! I will definitely stay at this hotel again!
Comment from Hotel Management
Mar 11, 2015 by Steve, Hotel Management
Thank you for your nice comment about your recent stay with us. I am glad to hear that you enjoyed your stay and my staff treated you well. It is a great compliment to us that you will stay with us again in the future. We look forward to seeing you again soon.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Green Bay

normal stay at a Hampton

Posted Feb 19, 2015
Pros: staff, location
Cons: fitness center
Location: some good restaurants are close by
All at the Hotel is good. The fitness room is very small and not much equipment available. Staff is friendly, location is great
Comment from Hotel Management
Mar 6, 2015 by Steve, Hotel Management
Thank you for letting us know about your recent stay with us. I am glad that you enjoyed your stay. I am sorry that our fitness room was not up to your expectations. We are limited due to the size of the room but do offer all the equipment required by our brand. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Better than expected

Posted Feb 10, 2015
Room was huge. Large vanity outside the shower/toilet area.
Comment from Hotel Management
Mar 6, 2015 by Steve, Hotel Management
Thank you for your comments about your recent stay. I am glad to hear that you enjoyed your stay. We hope to see you again soon.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

awesome hotel

Posted Feb 2, 2015 on Hotels.com
This is the best choice for a quiet business trip.
Comment from Hotel Management
Apr 11, 2015 by Steve, Hotel Management
Thank you for your comments. It is a great compliment that you call us the best. We appreciate your business and hope to see you again soon.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

My go to spot for Lakeland business travel.

Posted Jan 19, 2015 on Hotels.com
I stay at this location frequently for work travel and consider it my home away from home when I'm in Lakeland. The suites are roomy and comfortable, and I usually opt to pay the extra for one if I'm there for more than a couple nights. Outlets outlets outlets - none of your devices will go uncharged. A fridge en suite is a given; in a regular room, they are usually available by request. I'm a coffee-before-anything person, so I really like a fridge for keeping milk and water cold. This last trip the only thing I wasn't thrilled with trip was housekeeping. I leave $4-5 tip daily and don't leave wads of my long hair in the shower or anything, so I usually get great service. This time staff seemed to be phoning it in 3 of the 5 days I was there (I think this is a attributable to a person, and not the organization - I've usually been really happy with the service). The neighborhood is a walkable outdoor mall with places to eat, imbibe, and shop if you're so inclined. Definitely a nice home base for your Lakeland business travel.
Comment from Hotel Management
Mar 28, 2015 by Steve, Hotel Management
Thank you for taking the time to tell me about your stay. It is a great compliment to us that you continue to stay with us when in the area and that we are your Home away from Home. I am sorry you had some issues on your last stay with the level of service received from Housekeeping. I will be sure to share your comments with that department so that we can learn from our mistakes. We appreciate your business and do hope to see you again soon.