Ratings based on 137 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Band Ruins Night's Sleep

Posted Oct 5, 2014
I loved the convenience of this hotel, right next door to an upscale shopping center. However, one of the dining establishments there had a band that played until at least midnight, making sleep difficult.
Comment from Hotel Management
Oct 10, 2014 by Steve, Hotel Management
Thank you for taking the time to tell us about your stay. We appreciate all feedback, good or bad, as we use it to improve our hotel. I am sorry to hear that loud music from the shopping center ruined your sleep. This is certainly not the experience we want any of our guests to have when staying with us. We make every effort to ensure our guests are comfortable and I hope my staff made attempts to do so while you were experiencing this issue. Once again, thank you for providing us with valuable feedback. We hope to have the opportunity to take care you again on your next visit to Lakeland. We will make every effort to ensure your stay is more peaceful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, KY

Great Location

Posted Jul 31, 2014
Great location close to shopping, movies, restaurants and major highways. The staff were friendly and knowledgeable of the area. Our room was very clean, quiet and comfortable. We highly recommend this Inn to friends and family. The free breakfast was the standard fair. I liked the Belgian waffles.
Comment from Hotel Management
Aug 4, 2014 by Quentin, Hotel Management
Thank you for your nice comments. I am glad to hear that you enjoyed your stay with us and my staff treated you well. It is a great compliment to us that you would recommend us to friends and family. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Experience

Posted Jul 29, 2014
Although our stay was only for one night, after a long drive it was a pleasant surprise to arrive at such a clean and friendly environment. The hotel is located next to a mall which made finding a place for dinner very easy and the free breakfast had a nice variety of items. We would definitely recommend this hotel!
Comment from Hotel Management
Oct 10, 2014 by Steve, Hotel Management
Thank you for your comments about your recent stay with us. I am glad to hear that your stay was pleasant and you enjoyed the location. We hope to see you again on your next visit to Lakeland.
5 out of 5
Recommended
by Maggie from Miami, FL

Walk to great restaurants!

Posted Jul 22, 2014 on Hotels.com
After a long day and having to drive, it was great to get to the hotel and find that we had atleast 7 restaurants to choose from for dinner. The suite was perfect for us and the hotel service was excellent. Breakfast was delicious and the assortment was ideal for me and my kids. Highly recommend!!!
Comment from Hotel Management
Sep 27, 2014 by Quentin, Hotel Management
Thank you for telling us about your stay. I am glad to hear my staff treated you well and you enjoyed your stay and the location. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel central to many attractions

Posted Jul 21, 2014
Pros: Very clean rooms and very friendly staff always there when you need them
Cons: Nothing
Location: Busch gardens and seaworld /disney less than hour away
Came to stay for a week and divide time between tampa and orlando and was very convenient to both. Very friendly staff and great service. Breakfast always a hit with the whole family. look forward to next time in area for another stay
Comment from Hotel Management
Jul 25, 2014 by Quentin, Hotel Management
Thank you for your kind words. I am glad to hear that you enjoyed your stay and will be back. We look forward to seeing you again in the future.
4 out of 5
Recommended
for Families
by Keith Malison

This traveler left a rating score only Posted Jul 21, 2014 on Hotels.com
5 out of 5
Recommended
by D.Lane from West Palm

Outstanding!!

Posted Jul 17, 2014 on Hotels.com
The staff was excellent, the hotel was clean all the way through. We booked this thinking it was close to LEGOLAND, but the extra travel time to this hotel made it worth while. The included breakfast was very good and food area was always well stocked and clean. The amenities were all new looking and the place had no offending odors. I was really glad to see that several service men walked in for an overnight stay, and not only greeted well but were offered a special Military rate for active members. Its nice to know that some businesses appreciate our armed forces personnel. I will be looking forward to another stay here.
Comment from Hotel Management
Sep 20, 2014 by Quentin, Hotel Management
Thank you for taking the time to tell us about your stay. We appreciate all feedback as it helps us continue to improve. We are always striving for the perfect guest experience. I am glad to hear that you enjoyed your stay with us even though the drive was longer than expected. We look forward to seeing you again in the future.
5 out of 5
Recommended
by Richard from S A TX

Returning home

Posted Jul 14, 2014 on Hotels.com
Hotel outstanding. Staff great
Comment from Hotel Management
Sep 20, 2014 by Quentin, Hotel Management
Thank you for your kind words. We are glad to hear that you enjoyed your stay and hope to see you again soon.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 11, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jul 9, 2014 on Hotels.com