Ratings based on 359 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ocean City, MD

Nice Hotel, great location but musty!

Posted Aug 18, 2014
Pros: breakfast in the morning was fantastic
Cons: new carpeting and linens to get rid of mildew smell
Location: downtown Lakeland within walking distance, just a few miles from shopping & college campus.
The property had everything we needed but we could not get past the mildew smell in our room.
5 out of 5
Recommended
for Everyone
by A verified traveler

It's nice to be around nice people!

Posted Aug 4, 2014
A lot of hotels claim pet friendly, but actually they aren't. Hyatt Place IS pet friendly and everyone there made our stay great. Even the cleaning staff and maintenance personnel made our pets welcome. It's wonderful to see staff take pride in their hotel and the quality of the service makes this hotel one I will certainly recommend. We visit family in Lakeland regularly and we will stay there often.
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Nice Hotel - minutes away from everything.

Posted Jul 31, 2014
Pros: A 24hr food and drink bar in the lobby...also great room service.
Location: Minutes from everything.
Hyatt is a very clean Hotel, in a great location, with a very helpful and friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Great Hotel for Family Vacation.

Posted Jul 28, 2014
Pros: Amenities, breakfast, free Wi-Fi, hotel pool, and staff.
Cons: Entertainment Options, bathrooms seemed a bit outdated, or atleast need upkeep maintenance.
Location: Not really much to do within 25 miles.
Though the location wasn't the best, due to how far everything around it is,the hotel staff, the amenities, were all great. It was a pleasure arriving back to the hotel from our day at the parks, beach, it was a home away from home. The staff was great, can't complain, even the cleaning crew was friendly and helpful. Great hotel and looking forward to staying with them again for future vacations. Thank God it was a great affordable priced hotel with great service.
4 out of 5
Recommended
for Everyone
by A verified traveler from SC

Family Wedding

Posted Jul 25, 2014
Nice, clean, free parking, free breakfast, and close to office & family.
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Posted Jul 15, 2014
Great hotel to stay at very clean and the staff is very courteous
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Nice hotel in Lakeland

Posted Jul 14, 2014
Very nice spacious room clean and modern with nice sitting area and L shaped pull out couch. A separator in the middle if the room makes it feel more like two rooms and more fun for kids. Everything was excellent with the exception of the pillows - which sucked. Can't understand why major brands like Hyatt and Hilton can't get this simple basic necessity right. If you are using 3 pillows and they squish down to 3/4" when laying down your head on it, that's an issue. Otherwise, great hotel especially for the price.
2 out of 5
by A verified traveler from Miami

Family Vacation

Posted Jul 7, 2014
Pros: Only Breakfast
Cons: Room 203 bathroom needs to be remodel. Needs new blankets and sheets. Smells like humidity.
Location: Need a hotel close to Lego Land. This was a far drive to Lego Land Park
When we arrived room was not available, they gave us a one bed with a sofa. we had to acomodate children on top of the pillows. The Hotel did not have enough blanquets and the additional blanket provided by employee was burn and stain. We had three towels. Hotel did not have enought towels. Bathroom toilet was damage and it was running everytime we flush. Tub has stains and it was not remodel. Hotel has a smell of dirty mop. Plates and cofee cups were stain. Pool was dirty. Hotel try to help but unfortunetely they do not have enough. I di d not feel like a 4 star Hotel. I had stay in the Hyatt in Connecticut and in Tenessee and it was a totally different experience. This hotel was disgusting!
5 out of 5
Recommended
for Everyone
by A verified traveler from long island, ny

Very clean hotel, great price , friendly staff

Posted Jul 6, 2014
Overall, my stay was a great experience. The rooms are very clean, friendly staff, and the price was reasonable. I will definitely stay here again and recommend to anyone.
2 out of 5
by A verified traveler from Miami, FL

Far from Legoland

Posted Jul 5, 2014
Pros: Room space was ok
Cons: They need to close for complete renovations
Location: Legoland was more than 17 miles away so it wasn't the nearest hotel to our destination
This hotel does not measure up to its name. I have stayed at many Hyatt hotels and have been pleased with my experiences however this place was the worst hotel ever. The room was clean and spacious but the water was off for 24hrs. After driving for 4hrs to get here the greeting we received was welcome to the Hyatt, the water is not working but it will be back on at 4pm. The closet restroom was at a near by gas station( filthy). I traveled with husband 3 kids and 1 baby so to use public restrooms was not convenient. After 4pm the water was still off and we was told that they are working on it. The water wasn't fixed until the next morning when it was time for check out. We finally showered and immediately got out of this place with no intentions to ever return again.