Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
1.0 Room cleanliness
1.0 Service & staff
1.0 Room comfort
1.0 Hotel condition
They paid and stayed.
by A verified traveler from Palm Bay, FL
AKA: Regal GrandPosted Apr 20, 2010 on Hotels
The name of this place is the Regal Grand, though we found nothing regal nor grand about it. The place is a dump - from the lobby to the rooms. We changed rooms, hoping it would be better. It was worse, with the door handle/lock mechanism barely there. We stayed in the new room long enough for me (husband) to shower. When I came out, the wife was still standing in the middle of the room - not wanting to even sit on the comforter! We checked out and drove to Orlando - and paid for another room - instead of staying here. For a star rating, I think 1/4 would be generous. We asked for a refunded - they refused. At least they are consistent with their lousy customer service.