Double Room, 2 Double Beds, Non Smoking | Free WiFi, bed sheets

Reviews of Suburban Studios Lakeland North I-4

2 out of 5
Suburban Studios Lakeland North I-4
4335 Williamstown Blvd, Lakeland, FL

Reviews

5.8
Rating 10 - Excellent. 92 out of 567 reviews" "
Rating 8 - Good. 117 out of 567 reviews" "
Rating 6 - Okay. 107 out of 567 reviews" "
Rating 4 - Poor. 99 out of 567 reviews" "
Rating 2 - Terrible. 152 out of 567 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael, Bradenton

Traveled with pets
Liked: Staff & service
The room was mostly clean, but carpet was dingy and the refrigerator did not work. Cost was okay for the area and location.
Stayed 3 nights in Mar 2024
Response from Avi on Mar 25, 2024
Dear Michael,Thanks for staying with us.We appreciate your feedback.We will fix the dirty carpet issues

8/10 Good

Shiquinda

Liked: Staff & service
Stayed 8 nights in Mar 2024

2/10 Terrible

Danny

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did my check in early but since i was in a coference i was not able to inspect the room until i got back around 10 pm...to my surprise. The room was horrible, it was not clean it had body hair all over the bathtub, the walls and mirror all dirty it stink so bad i had to buy disinfectant spray and use the entire bottle. It had somebody else clothes on dresser and since the office was close and nobody answer the phone after hours
Response from Avi on Mar 24, 2024
Dear Danny,We are sorry you were unhappy with your stay.We will retrain our cleaning staff.Thanks for your feedback

2/10 Terrible

Corey, Concord

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the room was far beneath subpar. The staff at check-in was great. The facilities, however, were not. It reeked of weed so much so that I checked out immediately.
Stayed 1 night in Mar 2024
Response from Avi on Mar 6, 2024
Dear Corey,We are sorry you were unhappy with the property.We will address the issues right away

6/10 Okay

Allen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Avi on Mar 6, 2024
Dear Allen,Thanks for staying with us.Appreciate your feedback!

2/10 Terrible

Chris

Disliked: Amenities
The room was flilthy. Saw a cockroach. Neighbors extremely noisy late at night. I recommend no traveler stay at this hotel. Big mistake to stay here. Avoid this hotel.
Stayed 1 night in Mar 2024
Response from Avi on Mar 5, 2024
Dear Chris,We are sorry you were unhappy with your stay.We will address the issues.Thanks for your feedback

6/10 Okay

Regina

OK
Stayed 2 nights in Feb 2024
Response from Avi on Mar 4, 2024
Dear Regina,Thanks for staying with us.Appreciate tour feedback!

8/10 Good

Maurice

Business traveler
Liked: Staff & service, property conditions & facilities
The room was NOT cleaned for 3 days
Stayed 3 nights in Feb 2024
Response from Avi on Feb 11, 2024
Dear Maurice,Thanks for staying with us.We appreciate your feedback!Hope to see you soon.

8/10 Good

Katira, Lakeland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Nov 2023
Response from Avi on Nov 30, 2023
Dear Katira,Thanks for staying with us.We appreciate your feedback!Hope to see you again!

8/10 Good

Louie

Stayed 2 nights in Nov 2023
Response from Avi on Dec 29, 2023
Dear Louie,Thanks for staying with us.Appreciate your feedback!

8/10 Good

Katira, Lakeland

Stayed 1 night in Nov 2023
Response from Avi on Dec 29, 2023
Dear Katira,Thanks for staying with us.Appreciate your feedback!

6/10 Okay

Tabatha

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
I rarely say anything bad about a place but... there were roaches, I had to defrost the freezer to be able to use it, the little stove did not work, never saw housekeeping in the week i was there, the floor has soft spots in several areas including around the toilet and the kitchen area. The air conditioner smelled like rancid beer. The one bed had an odd odor. The bed, though, was probably the most comfortable I've ever experienced in a hotel. Plenty hot water. Good space. The lamp has usb plugs which was helpful. Very dog friendly.
Stayed 7 nights in Nov 2023
Response from Avi on Nov 16, 2023
Dear Tabatha,Thanks for staying with us.We will address the issues you experienced.Appreciate your feedback!

2/10 Terrible

Gladys

Disliked: Property conditions & facilities
Was dirty and the roaches will come and welcome you in.
Stayed 12 nights in Oct 2023
Response from Avi on Oct 16, 2023
Dear Gladys,We are sorry you were unhappy.We will take corrective actions regarding this.Thanks for your feedback!

2/10 Terrible

Luis

Stayed 2 nights in Aug 2023
Response from Avi on Sep 20, 2023
Dear Luis,We are sorry you were unhappy.Thanks for the feedback!

8/10 Good

Judy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
Very nice customer service, where my room was at the corner walk noisy
Stayed 2 nights in Aug 2023
Response from Avi on Sep 7, 2023
Dear Judy,Thanks for staying with us.Appreciate your feedback

6/10 Okay

LAFECIA

Disliked: Cleanliness, amenities
Kind of pricey for the conditions surrounding this place. You get LESS than what you pay for! Stingy with toiletries Bring disinfectant wipes to wipe down the room and the rooms are carpeted (uggh). But, THE AREA IS AMAZING, CLOSE TO EVERYTHING!!!
Stayed 2 nights in Sep 2023
Response from Avi on Sep 3, 2023
Dear Lafecia,Thanks for staying with us.Appreciate your feedback!

2/10 Terrible

Diana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
This hotel is disgusting, we walked into our room. And it was so filthy! The pillowcases were stained the bed spread was stained, there were 4 live cockroaches running around. Just stay away!
Stayed 2 nights in Aug 2023
Response from Avi on Sep 1, 2023
Dear Diana,We are sorry you were unhappy.We will correct the issues you experienced.Thanks for the feedback

10/10 Excellent

Tambril

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Aug 2023
Response from Avi on Aug 21, 2023
Dear Tambril,Thanks for staying with us.Appreciate your feedback.Hope to see you soon!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Anna
Didn't stay.. when to check the room and the first think when I walked in was the smell of the carpet which was a dog pee and weed smell. Came with my grandkids who both have allergic with those smell I refuse to stay.
Stayed 12 nights in Jun 2023
Response from Avi on Jul 14, 2023
Dear Guest,We are sorry you were unhappy with your stay.We will correct the issues you experienced.Thanks for your feedback

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
I don't like loudness at early morning times. If it isn't normal functioning times then it is disrespectful for anyone to be noisy talking loud by someone's window or driving in and your music is loud, etc. These people also don't need to be in stairwells doing drugs. No one wants to smell that but themselves. I don't want that crap in my lungs. And the cigarette butts can be put in their own personal can and not on all of the stairs. EVERYONE NEEDS TO MAKE THE MOVEMENT TO RESPECT OTHERS WHO STAY HERE TOO AS WELL AS RESPECT THE PROPERTY AND OWNERS TO KEEP THE PLACE LOOKING NICE. THIS IS NOT JUST AN EXTENDED STAY EFFICIENCY TEMPORARY HOME FOR SOME PEOPLE, BUT ALSO A HOTEL BUSINESS TO THE PUBLIC!
Stayed 7 nights in May 2023
Response from Avi on Jun 3, 2023
Dear Ann,Thank you for staying with us.Appreciate your feedback!

10/10 Excellent

Sonya

Stayed 3 nights in Jan 2023
Response from Avi on Jun 3, 2023
Dera Sonya,Thank you for staying with us.We appreciate your feedback!

8/10 Good

Anita

Stayed 1 night in Apr 2023
Response from Avi on Jun 3, 2023
Dear Anita,Thanks for staying with us.We appreciate your feedback

4/10 Poor

Nikolas E

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was unfortunately very rundown and the long term occupancy was a dismal aspect to the upkeep of the premises exterior and the actual room condition!
Stayed 3 nights in Apr 2023
Response from Avi on Apr 28, 2023
Dear Nikolas,We are sorry you were unhappy.We will try to fix the issues you experienced.Thanks for your feedback

2/10 Terrible

Peter, Springville

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst property I have ever stayed in. Fire the property manager!
Stayed 2 nights in Apr 2023
Response from Avi on Apr 22, 2023
Dear Peter,We are sorry you were unhappy with your stay.We will try to fix the issues you experienced.Thanks for your feedback

2/10 Terrible

Peter, Springville

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
In my 67 yrs, I have NEVER stayed in a motel as FILTHY and DISGUSTING as this one!!! The owner, parent company and Orbitz should be ashamed of this property. Since my 3-day reservation was non refundable, we weren’t going to lose our money so we had to buy Febreeze spray and car vip-on vent deodorizers and put them in air conditioner, Clorox wipes to wipe EVERYTHING, and never let our feet touch the carpet. If this is an acceptable property in the eyes of decision makers, I’ll find another search site!!!
Stayed 1 night in Apr 2023
Response from Avi on Apr 20, 2023
Dear Peter,We are sorry you were unhappy with your stay with us.We will try to fix the cleanliness issues you experienced.Thanks for your feedback!

2/10 Terrible

BRITTANY

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpet is sticky and so filthy it left our feet black. The kitchette has been stripped of all cooking utensils, pots/pans, cups, bowls, plates, silverware, etc. Theres a range cooktop you cant use it unless you bring all your own supplies.
Stayed 2 nights in Feb 2023
Response from Avi on Apr 11, 2023
Dear Brittany,We are sorry you were unhappy.We will try to fix the issues you experienced.Thanks for your feedback

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Roach infested and dirty
From the lobby you can see that cleanliness is not a priority for these guys. Going up to the room we had strong smells of weed in the elevator and hallway. Once we got to the room we saw roaches everywhere: on the counter tops, on the walls, and on the beds. There was a strong mold smell present as well and the counters were very dirty. My family turned around and left nauseous, we had to find different accommodations. Do not recommend this place at all.
Stayed 2 nights in Apr 2023
Response from Avi on Apr 10, 2023
Dear Guest,We are sorry you were unhappy.We will try ti fix the issues you experienced.Thank you for your feedback

8/10 Good

rafael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023
Response from Avi on Apr 11, 2023
Dear Rafael,Thanks for staying with us.Appreciate your feedback!

2/10 Terrible

frederick

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible place. Bugs, mosquitos and other flying blood suckers in the room, I advised front desk and the gal said oh thats a florida thing and I shouldn't leave the door open. NO HOT water, luke warm at best.
Stayed 3 nights in Mar 2023
Response from Avi on Apr 5, 2023
Dear Frederick,We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Do NOT recommend!
Room not clean at all. Floors sticky. Hair stuck to walls of shower, dead roach on bathroom floor. Shelf for bathroom items so crooked items slide off. TV remote did not work, went to office, they changed the batteries and that did not help. Gave second remote, still did not work. Could not move me to another room as they were booked. If I could have moved to another motel I would have, everything was booked solid in the area. Office does not open until 9 am. If you need bath towels or TP you better get it before they close for the night or you'll do without.
Stayed 6 nights in Mar 2023
Response from Avi on Apr 5, 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

william

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok for the price but needs renovation
Stayed 3 nights in Mar 2023
Response from Avi on Apr 3, 2023
Dear William,Thanks for staying with us.We appreciate your feedback.Hope to see you again soon!

4/10 Poor

Kevin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no shampoo or conditioner and we have to ask for a bar of soap and there no housekeeping
Stayed 4 nights in Mar 2023
Response from Avi on Apr 2, 2023
Dear Kevin,We are sorry you were unhappy with your stay.Ours is an extended stay hotel where we provide bi-weekly housekeeping service.Thank you for your feedback

2/10 Terrible

Henry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER AGAIN
HORRIBLE EXTREMELY DIRTY
Stayed 1 night in Mar 2023
Response from Avi on Apr 2, 2023
Dear Henry,We are sorry you were unhappy.Thanks for your feedback

2/10 Terrible

Scott

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place needs to be burned to the ground,full of bugs,carpet looked like its from a greasy oil change shop.I was in town for the Sun n fun airshow and all hotels were booked for 50 miles or i would have walked out. The room was on the ground floor outside and I could put my whole hand under the door when closed, that explains the bugs.
Stayed 3 nights in Mar 2023
Response from Avi on Apr 2, 2023
Dear Scott,We are sorry you were unhappy.We will correct the issues you experienced.Thanks for your feedback!

2/10 Terrible

Thomas

Disliked: Cleanliness, amenities, property conditions & facilities
The property is dirty, is providing housing for families, different than typical hotel business model. Bugs in the room. Noise outside the door in the evening as kids were playing. I recommend Expedia take this off your list of options in Lakeland.
Stayed 3 nights in Mar 2023
Response from Avi on Apr 2, 2023
Dear Thomas,We are sorry you were unhappy.We will correct the issues you experienced.Thanks for your feedback!

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Avi on Mar 23, 2023
Dear Guest,We are sorry you were unhappy with your stay with us.We will correct the issues you encountered.Thank you for your feedback!

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This Hotel is dirty , smell terrible , we can not sleep because the smell and roaches , and at 4:30 am , the room was flooding , water coming from the second floor , maybe was séptic water ( from toilets ) We can not take a shower or use the bathroom , the office was closed . I want my money back . I DO NOT RECOMEND
Stayed 2 nights in Mar 2023
Response from Avi on Mar 23, 2023
Dear Maria,We are sorry you were unhappy with your stay with us.We will correct the issues you encountered.Thank you for your feedback!

6/10 Okay

Rosemary

Stayed 2 nights in Mar 2023
Response from Avi on Apr 10, 2023
Dear Rosemary,Thanks for staying with us.Appreciate your feedback

2/10 Terrible

Manuel

Disliked: Staff & service
Worst service.
The hotel’s lobby have no personnel after 9pm. They left a note with a phone number that no one answer. If you have a trip or flight delay, you’re out. Have to book another hotel or stay inside the car up to morning. If you cancel the reservation, they charge you the first night anyway. No security person either around to help.
Stayed 3 nights in Mar 2023
Response from Avi on Mar 17, 2023
Dear Manuel,We are sorry you were unhappy.We will fix the issue you experienced.Thanks for your feedback

2/10 Terrible

Dwight

Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia should never list a property like suburban studios. Staff lets friends "use" rooms after cleaning.The room had dirty towels and soap in sink. People were doing drugs in parking lot! Very unsafe: we left and were not refunded our money. Don't trust Expedia to vent hotels!
Stayed 1 night in Mar 2023
Response from Avi on Mar 16, 2023
Dear Dwight,We are sorry you were unhappy with your stay.We will correct the issues you experienced.Thanks for your feedback!

10/10 Excellent

ZaVirra

Liked: Cleanliness, staff & service
It was perfect. I had a great day.
Stayed 2 nights in Mar 2023
Response from Avi on Mar 16, 2023
Dear ZaVirra,Thanks for staying with us.We are glad you enjoyed your stay with us.Appreciate your feedback!

2/10 Terrible

Gerald

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Avi on Apr 2, 2023
Dear Gerald,We are sorry you were unhappy.We will correct the issues you experienced.Thanks for your feedback!

2/10 Terrible

Dawn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was old and dirty never coming back again
Stayed 2 nights in Mar 2023
Response from Avi on Mar 16, 2023
Dear Dawn,We are sorry you were unhappy with your stay.We will correct the issues you experienced.Thanks for your feedback!

10/10 Excellent

Ezer

Business traveler
Disliked: Amenities, property conditions & facilities
Is very central with multiple business and restaurants nearby. The rooms are old, needs renovation, no good blankets. Shampoo is not available.
Stayed 1 night in Mar 2023
Response from Avi on Mar 18, 2023
Dear Ezer,Thanks for staying with us.Appreciate your feedback!

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Room reservation
They did not have my room confirmation and I had to find another hotel!!! Refund my credit card and my day of credit back
Stayed 1 night in Mar 2023
Response from Avi on Mar 18, 2023
Dear William,Please let us know your last name and arrival date so we could further investigate.

8/10 Good

Garin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
a lot of rooms
Stayed 1 night in Mar 2023
Response from Avi on Mar 9, 2023
Dear Garin,Thanks for staying with us.Appreciate your feedback

4/10 Poor

carl

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
not bad
nice place except wifi is terrible and almost no hot water, just luke worm
Stayed 1 night in Feb 2023
Response from Avi on Feb 27, 2023
Dear Carl,Thank you for your feedback and thanks for staying with us.We will correct the issues you experienced.Hope to see you again!

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked....ALL the lights for example.
Stayed 3 nights in Feb 2023
Response from Avi on Feb 21, 2023
Dear Dean,Thanks for staying with us.Appreciate your feedback!Hope to see you soon

4/10 Poor

Wilfredo, Trujillo Alto

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty. The staff was rude.
Stayed 2 nights in Feb 2023
Response from Avi on Feb 13, 2023
Dear Wilfredo,We are sorry you were unhappy with your stay.We will correct the issues you experienced.Thanks for the feedback

6/10 Okay

Luis

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2023
Response from Avi on Feb 20, 2023
Dear Luis,Thanks for staying with us.Appreciate your feedback!