Ratings based on 85 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice stay at nice hotelPosted Oct 20, 2013
Hadn't realized expedia's charge. Breakfast with waffle maker. Free paper at desk if desired. Friendly front desk. Clean room.
for Shoppingby Sandy from Wisconsin
Pretty GoodPosted Sep 25, 2013 on Hotels.com
Stay was short but comfortable. Two things, my AC/Heat unit needed a good cleaning, and the toilet seat was loose.
for Familiesby A verified traveler
DO NOT STAY HEREPosted Aug 21, 2013 on Hotels.com
There idea of a 2 queen bed is a old hard king size bed and a hide away couch, the plumbing sucks, they keep the side doors open at night but lock them during the day. I would not stay here even if it was free.
Recommendedby Michelle from Lakeville,mn
GrossPosted Aug 20, 2013 on Hotels.com
The room we stayed in smelled like cigerittes and mold. The hallway was filthy and hot. The lobby was dirty and the front of the building looked neglected. There were dead hanging baskets and swallows swarming when you entered the building. This hotel should be demolished.
by A verified traveler
Not as clean as it should have been!Posted Aug 20, 2013
Cons: Clean the rooms better!!
I sat in a chair next to my bed and found a huge Booger wiped on the headboard that didn't get wiped up during the maid service. Also found numerous black hairs on my sheets in my bed. Not a very clean room!! Someone didn't do a very good job!!
for Everyoneby Jim from Madison, WI
Mall of America visitPosted Aug 11, 2013
Pros: Good breakfast and hot showers.
Cons: Cleanliness especially in the bathroom.
Location: Right off the interstate and lots of restaurants nearby.
Good hotel at a reasonable rate fairly close to mall of America.
for Business Travelersby A verified traveler
Posted Aug 9, 2013 on Hotels.com
for Familiesby Tom
Posted Aug 7, 2013 on Hotels.com
for Shoppingby Craig from Des Moines, IA
Would give a ZERO for Cleanliness if I could...Posted Aug 6, 2013 on Hotels.com
This was supposed to be a non-smoking hotel. It is very obvious the hotel owners allow people to smoke in these rooms, even though I'm pretty sure MN hotels have had that banned for years. Our room was so horrible with smoke smell that we got up at 6am just to get out of it. There was a DIRTY TOWEL on the floor when we checked in. The Kleenex was shredded in the bathroom. There was HAIR IN THE BED. There was hair in the shower. There was CHANGE IN THE BED. The air conditioner wouldn't shut off all night. There are multiple reviews about them not changing the sheets and it's VERY obvious they don't. This hotel looks nice on the outside, but from a franchise-type hotel I would expect more. I will NEVER stay here again. When I come to Minneapolis again and if this is the only hotel available, I will SLEEP IN MY CAR. Don't waste your money on this place.
for Familiesby Adam
Posted Jun 21, 2013 on Hotels.com