Ratings based on 146 Verified Reviews

They paid and stayed. We double-checked.
2.4 out of 5
64% of guests recommend
2.6 Room cleanliness
3.0 Service & staff
2.4 Room comfort
2.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by Bobbyfrom DTC

It was made better by the Ladie at the front desk.

Posted Dec 3, 2014 on Hotels.com
Stayed one night just to get a way from the norm. We had a great time and the young woman at the front desk was hysterical! Thanks for making our night!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Nov 3, 2014
It's a good hotel, no blood stains or anything, everything clean, just no breakfast and don't forget the 100 or CC deposit
Comment from Hotel Management
Nov 13, 2014 by Manager, Hotel Management
Thank you for providing us with details about your stay. It is great to read that your room was clean and to your liking. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
2 out of 5
by A verified travelerfrom mexico

Not a great experience

Posted Nov 2, 2014
Pros: Having kitchen and full fridge and dishes/ microwave..
Cons: Better service
Location: It's a few miles from Downtown Denver, right beside the 6 freeway... the neighborhood was iffy
I booked after finding a good deal on Expedia, did't realize it was an extended stay hotel,, which means lots of people are living there, and many questionable characters. There is not always someone working in the lobby so getting service late can be a problem. A room key quit working late one night and it took almost an hour to get someone out to help with the problem. It does have a small kitchen, and dishes as you need so that was nice.
Comment from Hotel Management
Nov 13, 2014 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to read that your room key stopped working late at night, and that you were unable to reach a staff member to assist you. I will work with my night staff to ensure that we are more accessible to guests who might have issues at night. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
3 out of 5
Recommended
for Personal Event
by Deibyfrom Place is great near downtown. More maintain the odorless inside the room.

Hotel is not that bad location is great need odorl

Posted Oct 30, 2014 on Hotels.com
It was a great area closed to downtown. Need to maintain odor inside the room. ac is not that great for intired room.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

quite relaxing enjoyment

Posted Oct 26, 2014 on Hotels.com
big quite room but not as clean as it could have been and lacking the amenties ypu expect with a suite
Comment from Hotel Management
Jan 3, 2015 by Manager, Hotel Management
Thank you for taking the time to write a review. We are glad that you enjoyed your spacious room; however, we are sorry to hear that your room's cleanliness did not meet your expectations. We are currently in the process of deep cleaning our rooms and performing preventative maintenance to ensure your experience is not repeated. Thank you again for your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for price.

Posted Oct 11, 2014
Older facility but maintained. Tub has stains, carpet is worn. But clean for age and wear and tear.
Comment from Hotel Management
Oct 14, 2014 by Manager, Hotel Management
Thank you for providing us with details about your stay. I am pleased to read that you found our hotel to be a good value for the price; however, I do apologize that the condition of your room did not meet standards. I will be working with my maintenance and housekeeping staff to remove stains from the tub. Thank you for bringing this to our attention. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom San Antonio

Location, location location!

Posted Oct 9, 2014
Pros: Friendly staff, included full kitchenette, location.
Cons: Flooring could be better, but they were installing carpet in another room so that might be a moot point.
Location: The location is great. 1 block from Hwy 6 which can get you almost everywhere fast.
For a low cost option, this place is great. Friendly staff, full kitchenette and located in a nice residential neighborhood. Not a 5 star hotel but for the price, a pretty good option.
Comment from Hotel Management
Oct 14, 2014 by Manager, Hotel Management
Thank you for providing us with details about your stay. We are glad to read that you were pleased with our affordable price and that you enjoyed your fully-equipped kitchen and our location. I am also proud to read that my staff provided friendly service. Thank you very much for providing us with your feedback. We would love to welcome you back in the future.
3 out of 5
Recommended
for Business Travelers
by Laurenfrom Glenwood Springs

not bad

Posted Sep 30, 2014 on Hotels.com
my worse complaint was the room was really sticky esp for a non smoking room
2 out of 5
by A verified travelerfrom Kansas

not great

Posted Sep 16, 2014
Pros: Place to stay when we couldn't find any other room.
Cons: Updated. Mattress pad. Smoke free.
Location: Location was good for where we needed it to be.
Clean but very old furnishings. Very old uncomfortable bed. No mattress pad which I think is very icky. Dark getting to our room. Smelled very smoky. Staff was very nice.
Comment from Hotel Management
Mar 21, 2015 by Manager, Hotel Management
Debra - Thank you for providing us with details about your stay. We are glad that you enjoyed our convenient location and our friendly staff; however, we are disappointed to hear about the condition of your room. We are in the process of deep cleaning and renovating our rooms to improve our guest's experience with us. Thank you again for your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
3 out of 5
Recommended
for Personal Event
by vernfrom colorado

Posted Sep 16, 2014 on Hotels.com
room was supposed to be "Non Smoking," but eitheer someone did not observe, or there was a lot of cross ventilation. A bit pricey for what we needed - basically a bed and shower - arrive late - leave early. But it was close to where we needed to be.