Ratings based on 993 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
by A verified travelerfrom london
Hilton horror!Posted Apr 6, 2015
Stayed here for the long weekend, we were expecting the whole 5 star experience as all other Hiltons offer, but what we got was the complete opposite. The double room was so small that 2 people barely fit in it! No fridge or mini bar, no tea or coffee facilities, no in room slippers or robes, no welcome note, faulty phone, very poor and slow internet connection and the list goes on! Only good thing would be the location, a stone throw away from the beach.
for Everyoneby A verified travelerfrom Oxford
Great Hotel In BlackpoolPosted Mar 31, 2015
Pros: Fantastic hotel with great facilities.
Cons: More hotel room options for families.
Location: Within 10 minutes walk of the main town and Blackpool tower.
The hotel was really nice and done up in the normal high quality Hilton style. Gym and swimming facilities were good. Breakfast also had lots of choice and all tasted fantastic. The hotel is a little walk from the town centre and pleasure beach etc but is right outside a tram stop. The family guestroom consisted of to single bed and then a sofa bed used to give another bed. This was ok but would have preferred a double and a single so would be careful of the room type you choose but otherwise great hotel and fantastic service.
for Everyoneby A verified travelerfrom Leeds
Comfortable hotel overlooking beachPosted Mar 22, 2015
Pros: It was quiet, on a Thursday night, at least.
Cons: As above.
I was travelling with two friends, but had a room on my own. Helpful check in, in fact great service from all staff we came into contact with. It was a Thursday night, but guests weren't rowdy, so I got a good night's sleep. Only things I would change: 1. We were staying for a fitness convention with an 8am start, but breakfast started 7am, way too late to digest before a day of mad leaping around. They'd had a lot of negative feedback about that, and did helpfully let the hungry Lycra-clad hoard into the restaurant before 7am! It would be nice if the hotel stayed up to date with what's going on in Blackpool, so breakfast could start earlier in such circumstances. 2. I really dislike UHT milk in room for tea. I know just about every hotel on the planet does this, but I still prefer the real deal.
for Everyoneby A verified travelerfrom liverpool
Nice hotel not so nice roomPosted Mar 8, 2015
Pros: Location and breakfast
Cons: Rooms updated
Booked through Expedia and booked twin room with breakfast for one night! Room really wasn't anything to write home about! 2 very small single beds and desperately needed updating!! Breakfast was very good apart from tea was poured by staff from flask type jugs instead of being given a pit of tea on table! For a 4* hotel I have never known this!!
by A verified travelerfrom Lancashire
Posted Mar 2, 2015
This was quite possibly one of the worst rooms that I have stayed in for a while. The bathroom was unusuable as it was all stained and the windows were leaking so much that things that we had left on it were ruined. For the brand of the Hilton this hotel is a disgrace.
for Everyoneby A verified travelerfrom wirral
Posted Feb 28, 2015
i was doing the blackpool half marathon. great location cause the start was right outside the hotel. the hotel was great, breakfast was lovely and so were the staff
by A verified travelerfrom flintshire
Nothing like a hilton.Posted Feb 16, 2015
The rooms were small, very much like the competitors at the cheaper end of the market. Very overpriced.
for Familiesby A verified travelerfrom wirral
Hilton blackpoolPosted Jan 23, 2015
Pros: Saunas, staff were very nice
Cons: Give the rooms new furniture and paint the walls. TV reception was very poor.
Location: Location was good. Nice on the sea views and away from noise of town centre. About 20 mins walk to winter gardens.
Got a good deal. Room was ok nothin special. We had a sea view which would have been nice but the weather wasn't great and the Windows were literally rattling! The furniture in the room was quite dated and the walls could have done with a bit of a paint but nothing terrible. Good choice for breakfast but I wasn't too impressed with the cooked food as most of mine was just warm. Staff were very polite and accommodating. Gym, pool and saunas small but good.
for Getaway With Friendsby markfrom Blackburn
Birthday treatPosted Jan 20, 2015 on Hotels.com
Was a good hotel , pretty comfortable , warm good sea view , breakfast was good,
for Everyoneby A verified travelerfrom UK
Great hotel but avoid customer servicesPosted Jan 19, 2015
Pros: Good standard of room, nice breakfast
Cons: Telephone customer services, hotel bar prices a total rip off!
Location: It's blackpool
Great hotel, no issues, but rang to reserve some rooms close together and ended up speaking to reservations in the USA! Got cut off twice, then abandoned it all. Rubbish telephone customer services, but hotel staff were fab