Ratings based on 190 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Buckinghamshire.

NOT suitable for the disabled.

Posted Sep 17, 2014
Pros: The room was spacious, the beds OK, plenty of bedding. Usual tea and coffee in room. Clean towels etc. Nice shower.
Cons: Windows and cills very grubby. TRIPLE glazing is a must as I got little sleep. Move door to side , nr car park, and drop curb for DISABLED.
Location: Location to the university was good, just opposite , but access terrible. Main door should be on the side with a drop curb.
On arrival parked in the only disabled bay. 5 mins after finding our room, the phone rang to tell me to move my car, which had a disabled badge, as they needed to park a coach? So I had to struggle down, after a four hour drive to move my disabled car, to the other side of the car park. UNETHICAL !!! The room was spacious, and lovely shower suitable for wheel chair bound. But on the second floor, and so VERY noisy. Even with the windows closed the noise from the traffic was LOUD and on the first night on, managed 3 hrs sleep. The second night I managed less than 5 hrs sleep. Had to have the TV volume loud to be able to hear it. The lift broke down on three occasions in 2 days and I was forced to use the stairs. I walk with sticks, I am disabled, and another guest could see I was having difficulty as my knees are so painfull, and had to help me and my bags to the 2nd floor. On asking the receptionist , she did say the lift often breaks down. I had planned on using the hotel next month for three night my my mother and myself, and she uses a mobility scooter. There are NO dropped curbs, to allow a mobility scooter from the car park into the front door. Manoeuvrability would be nill. The lift, when working is small. The walkways are narrow, and breakfast served in basement. ? Mum would NEVER be able to get down there. The breakfast was OK, although the bacon and sausages were awful. Had to stear more to the continental option. Glass of lemonade and portion of chips, £7.95!
5 out of 5
Recommended
for Everyone
by A verified traveler

Would stay here again excellent hotel

Posted Aug 24, 2014
Pros: Everything
Location: Close to the town centre
Everything that you need in your room very comfortable bed and clean, there is also a bath and a shower. Also breakfast included in the price We really enjoyed our stay and we would stay again in the future :) 10/10
5 out of 5
Recommended
for Everyone
by A verified traveler from isleworth

Luxury!

Posted Aug 21, 2014
Wanted to visit Blackpool and saw this lovely hotel. Was glad we walked around the town which is obviously swarming with students soon. Such a great museum of Preston in the centre! The staff were great, the breakfast was yummy and the room so comfortable. Got a very good deal!
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Dorset

Nice hotel.

Posted Aug 10, 2014
Pros: Breakfast included.
Very functional for what was needed. Good value and clean and pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Well maintained, close to centre

Posted Aug 8, 2014
Pros: Great value
Cons: A wider selection of beers
Location: Very close to town centre
Good value, clean and well maintained. Good location, helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very close to the student area and bars

Posted Jul 13, 2014
What a fantastic hotel! I have stayed there twice this year and it is now my hotel of choice. It's about a 10 minute walk from the main shopping area and night-life of Preston and about 15 mins or less walk from the train station. Look no further for a quality and value Preston hotel.
5 out of 5
Recommended
for Business Travelers
by Lee from Hampshire

Excellent customer service and a great breakfast!

Posted Jun 26, 2014 on Hotels.com
The hotel location was an excellent 5 minutes walk from the main town center, however being slightly off the beaten track it's not the most intuitive to find. The customer service was outstanding with some of the friendliest staff, and the breakfast was great too!
4 out of 5
Recommended
for Couples
by shirl from bridlington

3 NIGHT BREAK

Posted Jun 19, 2014 on Hotels.com
Overall not a bad place to stay,nice staff,slept well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, not far from the train station.

Posted Jun 13, 2014
Cons: Accidentally touched on of the lamps to the side of the bed, it was really hot and burned a little.
Location: The train station is near by only a couple minuets walk, not too far to walk into town, and there are placed to go out and visit at night
The staff were friendly and helpful, they helped us with directions and even finding a restaurant. Room was clean and spacious. Breakfast was nice but there was not much on offer for vegetarians to eat other than the basics. We had a comfy bed so I was quite happy.
4 out of 5
Recommended
for Everyone
by Debs from York

Girls on tour!

Posted May 29, 2014
Pros: Friendly atmosphere
Cons: The wifi in my room didn't work (room 211), I rang down to reception and she said she would reboot it but it still didn't work so sat in reception
Location: right in the centre of town, handy for restaurants, We went for the Chinese buffet, at £13.99 a head it was good value as was Wethersoons
We were a group of 25 adults and 15 year old girls representing Yorkshire girls at cricket on a tour to Lancashire. The hotel was clean and friendly but difficult to find on the one way system around Preston. Our sat nav seemed to take us round in circles so you are probably better following a map. The breakfast was fine and filling and the guy on the bar overnight was very friendly.Rooms were clean and functional but a bit disappointing in terms of extras eg only one packet of biscuits, one shampoo, one shower gel etc.