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Reviews of Foxfields Country Hotel

3 out of 5
Foxfields Country Hotel
Whalley Road, Billington, Clitheroe, England

Reviews

8.0

Very Good

Rating 10 - Excellent. 103 out of 277 reviews" "
Rating 8 - Good. 92 out of 277 reviews" "
Rating 6 - Okay. 46 out of 277 reviews" "
Rating 4 - Poor. 25 out of 277 reviews" "
Rating 2 - Terrible. 11 out of 277 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay here, when we arrived we were informed we were upgraded to a superior suite which was a lovely surprise. The room was beautiful, clean and spacious. Staff were all friendly and welcoming. We wished we could have stayed a second night. Thank you so much for a wonderful stay 😀
Stayed 1 night in Dec 2023

6/10 Okay

mark

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lack of basic maintenance.
Stayed 3 nights in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely spacious room comfortable facilities good too
Stayed 1 night in Sep 2023
Response from Diane on Oct 9, 2023
Dear Guest,Thank you for your kind words. We hope to see you again in the near future.Kind regards,

6/10 Okay

Richard

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pleasant hotel. Staff very friendly and helpful. Easy parking. Good menu and great food. Only let down was the room. It was comfortable but very tired and in need of modernising. Not many toiletries in bathroom. Some lamps and lights didn’t work. No menu in room. This was a suite and TV in lounge area was tiny.
Stayed 1 night in Sep 2023
Response from Diane on Oct 9, 2023
Dear Guest, Thank you for your stay and review. Our hotel is under new renovation so hopefully we get to see you again once it is all done.Kind regards,

10/10 Excellent

Gordon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

William

Stayed 1 night in Aug 2023

10/10 Excellent

Steve

Stayed 1 night in Aug 2023

10/10 Excellent

ROGER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely and clean,the staff were very friendly and it was nice and quiet at bedtime
Stayed 1 night in Aug 2023
Response from Diane on Aug 12, 2023
Dear Guest,Thank you for your wonderful review and we hope to see you again.Kind regards,

10/10 Excellent

ROGER

Traveled with partner, Traveled with pets
Liked: Amenities, property conditions & facilities
An excellent place to stay
Stayed 1 night in Aug 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Fantastic Hotel great food and service with lovely staff I would happily recommend
Stayed 2 nights in Jul 2023
Response from Diane on Jul 27, 2023
Dear Guest,Thank you for staying with us and we hope to see again soon.Kind regards,

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel friendly staff and very comfortable would definitely return and recommend to others
Stayed 2 nights in Jul 2023
Response from Diane on Jul 25, 2023
Hi Shaun,Thank you for your review and we hope to see you again soon.

6/10 Okay

Nev

Traveled with partner
Liked: Cleanliness, staff & service
Had to wait 5 mins to check in. 2 other staff didnt know how to do it. Had to go back to reception to find out how to get to the leisure centre. Got given a code for the leisure centre but didnt need it to get in. Restaurant has a lovely upstairs balcony but it was closed to guests - only available for private functions. Restaurant staff okay but twice we could have done with being offered a tray to transport drinks. Wifi in room was very weak. TV aerial socket was faulty - had to wiggle wire to get a signal Bathroom .mixer tap was missing a lever to operate it. Wardrobe doors didnt slide very easily. Room very big, bed comfy. Bathroom very big, 2 sinks. A bit of attention to the above would have made a big difference.
Stayed 1 night in Jun 2023
Response from Diane on Jun 14, 2023
Dear Guest,Thank you for leaving a review of your recent time with us at Foxfields Country Hotel and please accept our sincere apologies for your disappointment.I have passed this information to our management team and we will strive to do better but I do hope that we are able to welcome you all back again in the future.Kind Regards,

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Diane on Jun 7, 2023
Thank you for your feedback.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent value and the staff were most helpful
Stayed 1 night in Apr 2023

10/10 Excellent

Andrew

Stayed 1 night in Feb 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel
Loverly Hotel, with friendly staff
Stayed 1 night in Aug 2022

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place to stay
A very nice place to stay, my only complaint would be that my starter came out very quickly, but my main took an age, and it was only a pizza. Staff were friendly and polite
Stayed 1 night in Aug 2022

10/10 Excellent

julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a lovely stay at Foxfields, great location, friendly and helpful staff, large, quiet, comfortable room.
Stayed 2 nights in Jul 2022

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Mark

Stayed 1 night in Jul 2022

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Lovely clean hotel and beautiful rooms. Some upgrades are needed to light fittings etc but that didn’t cause any problems. Comfy beds and was a really peaceful stay even though there were functions
Stayed 1 night in Jun 2022

10/10 Excellent

John

Stayed 3 nights in Jun 2022
Response from J Haigh on Jun 11, 2022
Delighted you have enjoyed your stay and taken the time to post a review. We sincerely hope to see you in the future.

8/10 Good

Dawn

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Jean on May 13, 2022
Thank you for taking the time to review your visit to the Foxfields Country Hotel - we hope to have the opportunity of welcoming you back again soon.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with friendly attentive staff.
Stayed 3 nights in Dec 2021

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
T D Weeden
Excellent accommodations very pleasant and helpful staff
Stayed 2 nights in Dec 2021

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run hotel
Had a lovely 1 night stay in a very large room located in a block behind the leisure centre. Staff were friendly. Would stay again.
Stayed 1 night in Nov 2021
Response from j on Nov 27, 2021
thank you for your review - we hope that we will see you again. Regards Jean

2/10 Terrible

Marguerite

Stayed 1 night in Oct 2021

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
We stayed for one night with a dog and had a very spacious room that met all our needs. The pool and sauna were a nice treat. We ate at the hotel in the evening and the the bar and restaurant staff were brilliant; professional, courteous and fun. The food was lovely. Would use Foxfields again if we were in the area.
Stayed 1 night in Sep 2021
Response from j on Sep 21, 2021
Thank you very much Sarah for your review - we look forward to welcoming you back in the future. Kind Regards Jean

2/10 Terrible

Jane

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2021

8/10 Good

Alan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Internally the property was well maintained however the patio outside needed a sprucing up and the drains needed attention as there was a lot of rain during our stay and the gutters etc obviously needed a good clean out.
Stayed 1 night in Aug 2021
Response from J on Sep 21, 2021
thank you for your comments - these will be followed up.

10/10 Excellent

Mr David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the family room, very spacious clean and comfortable.
Stayed 1 night in Aug 2021
Response from charlotte on Aug 7, 2021
Thank you for your lovely review and look forward to welcoming you back in the future

10/10 Excellent

Natalie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will book again...and again and again
I dont want to post this. Because i dont want the rates to go up. This place is a godsend. Balconies overlooking lawns. Huge rooms with seperate lounge, bedroom and bathroom. Clean. Great staff. Excellent location. Such a find i walked in and booked a 2nd night. Fabulous location. Privatley owned as i found out when checking out. It deserves support. I have added to my faves. Such a great area. Near lakes, rivers, cute villiages and close enough to do anything. Didnt try the restaurant or breakfast but this hotel seems focussed on good honest value. I travel with work all the time. This is my new favourite. It has space. It has access to outdoors. Its very good value. Please dont put your prices up!
Stayed 1 night in Aug 2021
Response from Reception on Aug 6, 2021
Thank You for your lovely review, we really appreciate it. We hope to have the opportunity to welcome you back at Foxfields.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The room was very old-fashioned and the carpet didn’t seem very clean.
Stayed 1 night in Jul 2021

8/10 Good

Geoffrey

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Country Hotel
The reception on arrival was very friendly and efficient. I was kindly given an upgrade of room, which is always a pleasure to receive. The only slight down side of the visit was a small sewerage odour in the bathroom, but nothing to make me want to change the room. The evening meal there was also very good, both with service, presentation and taste. Would definitely stay again.
Stayed 2 nights in Jun 2021
Response from Jean on Jun 29, 2021
Thank you very much for your lovely comments, we also have followed up about the small issue you mentioned. Delighted that you would consider staying again - we look forward to seeing you.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2021

4/10 Poor

Iain

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Charlotte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Mitzi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT HOTEL
Hotel was lovely and my room (suite) was very spacious, clean and well presented. Staff were helpful and I managed to get a late meal on arrival which was excellent. Only disappontment was I booked this hotel because it had an indoor pool and I wanted to unwind after a long car journey. I arrived later than expected due to a 2 hr diversion and receptionist told me pool was closing in 15 mins, but I discovered the next morning that it was open for a further 45 mins, so I would have been able to use the pool after all. However, I would use this hotel again, as it also had a lovely roof terrance ba and good restaurant.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Stayed 1 night in Sep 2020

8/10 Good

MarkEJ, South Ayrshire

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, hotel quite busy which in some respects is good news. From a COVID considerations there has been a significant relaxation in the hotel controls. Personally I think it has gone too far and should be tightened back again
Stayed 3 nights in Sep 2020
Response from Jean on Sep 12, 2020
Good Morning Mark, Thank you for your review, I would like to follow up with you if possible your comments re Covid considerations as we wish all of our guests to be feeling safe and secure and we have unknowingly relaxed any controls. It would be good to hear from you. If you can call the hotel direct it would be a pleasure to speak with you. Kind Regards