Ratings based on 140 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom vancouver
nice hotel and friendly staffsPosted Apr 13, 2015
due to Air France me and my wife only can stay for this hotel two nights which also my wife's cousin wedding attend. Room is clean but kind of old, bed is comfort but just too noisy. One good thing was we met arsenal head coach wenger in this hotel. Overall is a not bad experience.
for Everyoneby A verified travelerfrom Bridgend, South Wales
Good quality & fair pricePosted Apr 11, 2015
Stayed for 2 nights whilst visiting relatives. Welcoming, polite & accommodating staff. Good selection at the breakfast buffet & leisure facilities were a great bonus. My 3 yr old daughter was extremely excited to be staying in a castle. Only negative comment would be getting to the hotel; it would be helpful if there was a sign at the traffic lights to tell you to turn left, as postcode takes you right.
by A verified traveler
Needs refurbishmentPosted Feb 12, 2015
Pros: Staff were pleasant and helpful
Rooms need upgrading Restaurant food wasn't the best
for Couplesby davidfrom REIGATE
DISAPOINTEDPosted Jan 14, 2015 on Hotels.com
I JUST DID NOT LIKE THE ROOM WAS FOR DISABLED .AND VERY MUSIC TILL MIDNIGHT. I WANTED TO GO TO SLEEP AT ABOUT NINE BUT NO CHANCE. MY GIRL FREIND WHENT HOME
for Business Travelersby Jeanfrom Liverpool
Good experiencePosted Jan 14, 2015 on Hotels.com
No issues at all.
for Business Travelersby Bill
Posted Jan 12, 2015 on Hotels.com
for Familiesby Ianfrom Inverness
Pre Xmas visit.....Posted Dec 24, 2014 on Hotels.com
Visiting family so used hotels a base. Great service....Great staff liked the gym and health club too.
for Familiesby Brianfrom Manchester
Family TimePosted Dec 15, 2014 on Hotels.com
Lovely stay apart from 6am fire alarm wake up call. food was fabulous.
for Business Travelersby A verified travelerfrom Stratford upon Avon
Convenient to M65Posted Dec 11, 2014
Pros: Staff excellent.
Cons: The room allocated was huge and required additional heating on an extremely cold night.
Huge room. Supplementary heater provided by reception.
for Business Travelersby A verified traveler
Posted Dec 10, 2014 on Hotels.com