Ratings based on 144 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom uk
Nice location great servicePosted May 21, 2015
Great hotel - just the bedrooms are looking a bit worn
for Everyoneby A verified travelerfrom Coventry
Weekend reunionPosted May 12, 2015
Pros: Breakfast was a very pleasant experience enhanced by provision of a table/armchairs and the daily papers to browse on afterwards.
Location: We were visiting old school friends so spent all our time with them.
Our bedroom was dominated by a very large and comfortable bed but there was plenty of storage for clothes etc.. The adjacent bathroom was clean and adequate. The information included with our booking (£16.50 for breakfast and £9.00 per day for internet access) was incorrect and we got a pleasant surprise when told that the breakfast was £10.00 per person/day and internet was free. The evening meal was excellent and a comprehensive choice of breakfast foods was available; traditional 'English breakfast' was cooked to order on Saturday and was available in buffet form on Sunday - both of a high standard. Reception staff were very helpful e.g. with internet connection and its speed was very good as we used Skype for contact with relatives and they remarked that the picture and sound quality which they received from us had never been better
for Everyoneby A verified travelerfrom vancouver
nice hotel and friendly staffsPosted Apr 13, 2015
due to Air France me and my wife only can stay for this hotel two nights which also my wife's cousin wedding attend. Room is clean but kind of old, bed is comfort but just too noisy. One good thing was we met arsenal head coach wenger in this hotel. Overall is a not bad experience.
for Everyoneby A verified travelerfrom Bridgend, South Wales
Good quality & fair pricePosted Apr 11, 2015
Stayed for 2 nights whilst visiting relatives. Welcoming, polite & accommodating staff. Good selection at the breakfast buffet & leisure facilities were a great bonus. My 3 yr old daughter was extremely excited to be staying in a castle. Only negative comment would be getting to the hotel; it would be helpful if there was a sign at the traffic lights to tell you to turn left, as postcode takes you right.
by A verified traveler
Needs refurbishmentPosted Feb 12, 2015
Pros: Staff were pleasant and helpful
Rooms need upgrading Restaurant food wasn't the best
for Business Travelersby A verified traveler
Posted Jan 29, 2015
for Couplesby davidfrom REIGATE
DISAPOINTEDPosted Jan 14, 2015
I JUST DID NOT LIKE THE ROOM WAS FOR DISABLED .AND VERY MUSIC TILL MIDNIGHT. I WANTED TO GO TO SLEEP AT ABOUT NINE BUT NO CHANCE. MY GIRL FREIND WHENT HOME
for Business Travelersby Jeanfrom Liverpool
Good experiencePosted Jan 14, 2015
No issues at all.
for Business Travelersby Bill
Posted Jan 12, 2015
for Familiesby Ianfrom Inverness
Pre Xmas visit.....Posted Dec 24, 2014
Visiting family so used hotels a base. Great service....Great staff liked the gym and health club too.