Ratings based on 190 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
for Familiesby A verified traveler from ESSEX
Great breakPosted Sep 27, 2014
Cons: Just a little bit tired
Location: Near to all major attractions
Exceptionally helpful staff marvelous breakfast set us up for the day.Our dog thought it was wonderful and made a lot of new friends.We will definitely return again.THANK YOU IMPERIAL.
by A verified traveler from Lincolnshire
Too hot to handle !!Posted Sep 14, 2014
Pros: OLd fashioned victorian grandeur
Cons: The ventilation in the bedrooms
Location: Right on the prom. Easy for both buses and trams.
It was warm weather, ( not hot ) for my 4 night stay. In fact a thin coat was needed if you stepped out in the evening. The room was so stuffy it was difficult to sleep. Only one window opened, and by a restricted maximum of 4 to 5 inches tilt out. I wouldn't return.
for Everyoneby A verified traveler from London
ComfortablePosted Sep 13, 2014
Pros: The hospitality of the staff
Cons: An earlier check in time
Location: Well located for all attractions
The hotel is comforable and well equiped and the stall friendly.
by A verified traveler from her..
Food Terrible, do not eat there!!!Posted Sep 8, 2014
Room was clean, poll is terrible very dirty, sauna not work but they say is work. Food terrible do not eat there! Staf not nice...
by A verified traveler from manchester
Hotel quite a walk to anything going onPosted Sep 6, 2014
Pros: Reception area
Cons: Renovate rooms and bathroom shabby and good clean wouldn't go a miss
Location: No good walk to restaurants bars .only thing it faces sea
Shabby dirty room thank god only stayed 1night.shabby old fashioned bathroom so shabby dirty .i was itching all night don't know if it just looked so dirty
for Everyoneby A verified traveler from North Yorkshire
The Imperial Hotel, BlackpoolPosted Aug 22, 2014
Pros: I like the scale of the public rooms in big old hotels.
Cons: The bathrooms would benefit from modernisation.
Location: The hotel is within a 15 minute walk of the Tower complex, which has the Tower itself and other facilities like the Ballroom and circus.
We selected this hotel as we wanted a hotel rather than a B & B and somewhere close to the Tower complex with free parking and an en-suite room. When we arrived there was scaffolding around the outside of the building but luckily no noticeable building work while we were there. The first night was awful as we were kept awake by the noise and vibration of the kitchen equipment (fans and refrigeration units). We were in Room 142 which is directly above the kitchens and apparently is the only room directly affected by this noise we were told when I complained. The hotel was full so we could not be moved on the first night but changed rooms on the second night, after which everything was fine. The room was clean and had a TV and tea making facilities. The bathroom plumbing was dated and would benefit from a refit. The breakfast room was pleasant and they serve a good selection. Overall apart from the problem with the noise in the first room we were allocated, we were happy with the stay and would consider going back in the future.
for Everyoneby A verified traveler from Nottingham
Really nice staff and lovely hotelPosted Aug 9, 2014
My partner and I stayed here for a night on a whim and were not disappointed! The hotel is in a great area and you can sit and drink with a view of the sea outside. The bedrooms are very comfortable and well kept, the bed was super comfy!! The staff made you feel very welcome and went out of their way to make your stay as comfortable as possible. Will definitely stay here again.
for Everyoneby A verified traveler from renfrew
Class in BlackpoolPosted Aug 8, 2014
A lovely hotel on the seafront full of character. Staff were exceptionally helpful and pkeasant. Food and service in the restaurant very good and excellent value gor money
for Everyoneby A verified traveler from Edinburgh
near the seafrontPosted Jul 13, 2014
Pros: Spacious rooms, quiet and breakfast extremely good.
Cons: More staff. There seemed to be few waiting staff and people had to wait quiet a long time on service
Location: Close to promenade and amenities
Very pleasant, weather helped us enjoy our holiday further.
for Familiesby A verified traveler from New Zealand
Nice hotel but a few negativesPosted Jul 11, 2014
Pros: The decor is beautiful Staff are excellent Car parking is excellent The bar is great The hotel is well set up for disabled people
Cons: Meals could be more in line with prices around Blackpool Rooms could be modernised Waiting times for meals could be reduced
Negatives Meals were expensive - e.g. Sixteen pounds plus six pounds fifty for a basic grill, service was very slow both in the restaurant and for breakfast. Not enough staff for check out. There were 3 tills, but only one cashier. The room needed air conditioning for summer. Windows are archaic. Positives Staff were friendly and helpful. Bed was very comfortable The bar was very interesting and the bar staff were lovely. In between I would have loved to have used the pool, but felt it was too tucked away.