Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sherburn in elmet

Amazing hotel

Posted Jul 17, 2014
Booked a night for my family and i to stay before attending a conference at Lancaster uni. The place was stunning. we were in the main hall in a suite. The kitchen had everything you needed, both the bed and sofa bed were really comfy. Even though it was a suite it still had all the comforts of a hotel. The grounds were lovely and the children loved playing on the playground and following the ducks. A gorgeous place to stay for a very reasonable price.
4 out of 5
Recommended
for Couples
by cumbriankop from Cumbria

Returning Visitor

Posted Jun 23, 2014
Pros: Location, tranquility
Cons: entertainment, menu, bar service
Location: walks to Glasson dock, drive into Lancaster
This is out fourth visit to Thurnham Hall, we were allocated room 2, which is inside the house, rather than a studio in the grounds. Te room was nicely decorate and with all amenities you could wish for. View to die for from the window. We went down to the restaurant / bar area around 9pm and we were the only people in the bar area, we didnt use the restaurant as past experience isn't value for money and the choice was the same as it was on our previous visit in February. Bar closed at 10pm. Would we return for another visit ?? Almost certainly, but would drive out for a meal at nearby The Stork Inn, where the value and quality of the meal is far superior.
Comment from Hotel Management
Jul 5, 2014 by Diamond, Hotel Management
Thank you for your review! We are delighted that you enjoyed your stay at Thurnham Hall, and that the accommodation had everything you needed. We’re sorry to read your concerns about the on-site restaurant, though – we are proud of our restaurant and we regret that it wasn’t to your liking on previous visits. We’re pleased that this hasn’t deterred you from returning for another visit, and we look forward to seeing you again! Rosario Seabra Resort manager
5 out of 5
Recommended
for Everyone
by Annie from Cumbria and France

Country Setting

Posted Feb 22, 2014
Pros: The setting.. Great accommodation...
Cons: For ourselves. Nothing.
Location: Fabulous location. Glasson docks.. Local pubs.. Lancaster.. This was a rest few days for us, so it lived up to our expectations.
Absolutely had a wonderful stay.. Our room was perfect. From the moment we arrived, every person we came in contact with were so polite and informative. Lovely staff, nothing was any trouble to them. We had fabulous walks. All info given to us was so useful on what or where we could go. Great. You will see us again in the near future. Many, many thanks.
Comment from Hotel Management
Feb 26, 2014
It appears that you had high expectations from our resort and we are pleased to read that we did not disappoint! Thank you for sharing your positive comments, we hope to have another opportunity to see you again in the future! Lorna Cardwell Resort Manager
5 out of 5
Recommended
for Everyone
by JB

Lovely stay!

Posted Feb 18, 2014
We stayed overnight at Thurnham Hall. As we booked a last minute studio apartment we weren't expecting anything too special but we were pleasantly surprised, a gorgeous apartment with everything we needed, amazing grounds and very kind and helpful staff :)
4 out of 5
Recommended
for Everyone
by ADs wife

Very convenient with young kids

Posted Oct 18, 2013
We booked thurnham hall because we wanted a nice hotel experience, but with 2 kids in tow, we've had enough of eating takeaway pizza in the end suite while desperately waiting for them to drop off in the other room!! We booked a 2 bedroom apartment which sleeps 6 and we we're told that we had a deluxe elite room when we checked in. Check in was good and the staff were very pleasant and helpful. When we got to our apartment we found it to be huge, modern and well appointed. On closer inspection there were a few issues with maintenance, as the microwave wasnt working properly and there were plenty of signs of heavy use, such as scuffs on the walls and the temperature info had worn off the oven. There was also a problem with the boiler during our stay which meant that we were without hot water one day and had no heating on our second night. The pool was also being refurbed and we hadn't realised this when we booked, so these issues did detract from the overall experience. I think we would stay again for a short trip, but I think if you were staying a week out of season, you would probably get better value booking a holiday let cottage or similar
5 out of 5
Recommended
for Couples
by A verified traveler

Lovely hotel in lovely grounds

Posted Jul 2, 2013 on Hotels.com
Had an excellent short stay. Apartment was first rate as was restaurant and surroundings. Only bad thing was no breakfast available but that meant we could lie in longer after our long trip.
Comment from Hotel Management
Jul 11, 2013 by Diamond, Hotel Management
We are glad to have been able to offer you a friendly welcome and cosy accommodation, although we regret to read that you found the check-out time too early to your liking. We hope this has not marred your stay, however, and that we will have another opportunity to see you again in the future! Lorna Cardwell Resort Manager
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Apr 10, 2013 on Hotels.com
Fantastic accommodation very well equipped. Restaurant was a bit pricey for us, we ate elsewhere.Great facilities.
Comment from Hotel Management
Apr 23, 2013 by Diamond, Hotel Management
We regret to read that you were not fully satisfied with the on-site restaurant, however, we are under an impression that you had an otherwise pleasant stay and we hope you will pay us another visit soon! Lorna Cardwell Resort Manager
5 out of 5
Recommended
by Dave

Posted Feb 8, 2013 on Hotels.com
Excellent value and great for chilling out, need to have a car as is out of town
5 out of 5
Recommended
for Couples
by Peter

Excellent Customer Experience

Posted Feb 3, 2013 on Hotels.com
We 'stumbled' across Thurnham Hall online and have consequently stayed here on numerous occasions. The hotel is in an ideal setting with excellent facilities and extremely friendly staff. When arriving on our first evening we were directed to our studio apartment and then telephoned ten minutes later to check everything was ok. We would recommend this hotel to people who want to really 'get away' and relax (the leisure facilities/massage help with this)
Comment from Hotel Management
Feb 18, 2013 by Diamond, Hotel Management
Thank you for your review – it is important to us to know that we continue to deliver fantastic service and standard of accommodation to you time after time and we are looking towards you next visit! Lorna Cardwell Resort Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Little Treasure

Posted Jan 23, 2013
This place is a little treasure, had a brilliant stay. Definitely want to stay here again with friends, great place to have a family holiday as the apartments are close together while still having your own space. Great entertainment on Saturday nights.