Ratings based on 99 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 12, 2014 on Hotels.com
Comment from Hotel Management
Aug 23, 2014 by Ryan, Hotel Management
Thank you for taking the time to share your experience with our hotel. I hope that you were able to partake in all that we have to offer. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ryan Faith General Manager
4 out of 5
Recommended
for Business Travelers
by Mobstar Clothing from Walnut

Good location

Posted Jun 10, 2014 on Hotels.com
Nice hotel and good location. Only issue was room was HOT and AC was not on and took 1hour to cool down
Comment from Hotel Management
Aug 23, 2014 by Ryan, Hotel Management
Thank you for taking the time to share your experience at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. To ensure optimal temperature for your needs we can turn on the unit prior to your arrival. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ryan Faith General Manager
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Jun 7, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by Nancy from Orange County

Posted May 23, 2014 on Hotels.com
In spite of a concert just outside our window, they accomodated us so that we would not be disturbed by it. We slept in quiet comfort! Breakfast was great and plentiful. Would visit again!
Comment from Hotel Management
Aug 2, 2014 by Ryan, Hotel Management
Thank you very much for taking the time to share your experience with our Hotel. It’s great that we are conveniently located and you were able to spend some time with your family. I am glad that the annual event next door did not disturb you too much.
4 out of 5
Recommended
for Everyone
by A verified traveler

Family Trip

Posted May 20, 2014
It was a family visit and convenient to everything in the Lancaster area.
Comment from Hotel Management
May 28, 2014 by Ryan, Hotel Management
Thank you very much for taking the time to share your experience with our Hotel. It’s great that we are conveniently located and you were able to spend some time with your family. I hope that you will stay with us again and take advantage of all the amenities we have to offer.
4 out of 5
Recommended
for Business Travelers
by sam from chicagi

nice

Posted May 18, 2014 on Hotels.com
Very good
5 out of 5
Recommended
by Thomas Lee from Lancaster, CA

Lancaster Stay

Posted Apr 19, 2014 on Hotels.com
I needed a bed for the night. The job that I was involved in was tiring and time consuming. It was nice to have a clean and convenient hotel to rest in.
4 out of 5
Recommended
by A verified traveler

Posted Apr 16, 2014 on Hotels.com
STAY WAS FINE. STAFF WAS HELPFUL. HOTEL WAS NEXT TO FREEWAY WHICH WAS CONVENIENT BUT WAS A BIT NOISY. IT WAS OK AT NIGHT WITH THE AC ON WHICH BLOCKED OUT TRAFFIC NOISE. I'D STAY THERE AGAIN.
Comment from Hotel Management
Jul 5, 2014 by Ryan, Hotel Management
Thank you very much for sharing your experience with our hotel. We value your feedback and will use this information to better each and very one of our guest experience. Thank you again,
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 4, 2014 on Hotels.com
3 out of 5
Recommended
for Personal Event
by Bob from Temecula

Did the job!

Posted Apr 4, 2014 on Hotels.com
The rooms were clean and the staff was great. The pool area was small and the jacuzzi was filthy!