Ratings based on 180 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted May 26, 2015
Great stay for families , near to most tourist spots
3 out of 5
by A verified traveler

Posted May 19, 2015
Cons: Breakfast buffet quality and options.
Good hotel, a bit pricey for what you get but overall ok.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Frederick MD

Staff at the bristro and front desk

Posted May 18, 2015
The front desk staff were so polite and very helpful for any issues or concerns. At the Bistro we were waited on by a young man Lee. He really was friendly and he made my granddaughters feel like they were as important as any adult with placing an order for food. my GPS didn't work and I needed to get to the Marriott's on Queen St. He came back before I had to go to your Marriott on Queen St and handed me the the printout for directions. Very nice young man.
3 out of 5
Recommended
for Everyone
by A verified traveler

Fair

Posted Apr 14, 2015
Room not clean lobby need attention food very bad ,Catherine at guest services she is the best.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Great staff. Very friendly!

Posted Apr 11, 2015
Edith, Lee and the Bistro staff were friendly & accommodating!
5 out of 5
Recommended
for Everyone
by A verified traveler

No complaints from me

Posted Mar 30, 2015
10 minutes from the Amish sights and 10 minutes from Lancaster City. Rooms are very clean and modern. Very happy with the choice.
5 out of 5
Recommended
for Families
by Derekfrom Loudoun County VA

Great Weekend despite the cold weather

Posted Feb 18, 2015 on Hotels.com
We were in town for Junior Girls Volleyball tournament at Spooky Nook from 13th thru 16th - also Valentines Day - so the hotel was very busy on Saturday. Room and staff were great! Having every thing (breakfast, fitness, bar) all in the same building was great considering it was snowing and -24 WC on Saturday night and -15 on Sunday. Hotel was very warm and good modern atmosphere! Definitely staying here when in town for next VB tournament.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Super clean with the nicest staff!!

Posted Jan 31, 2015
This hotel is very clean!! The staff are all very friendly and accomidating. One of the nicest hotels in Lancaster, set back just a bit off the main roads and close enough to all attractions. Would not hesitate to stay here again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MA

Good quality hotel.

Posted Jan 20, 2015
Good hotel. Room was clean and bed was comfy. Staff pleasant. Overall a good quality hotel.
4 out of 5
Recommended
for Families
by Vernonfrom Easton Md

one night stay over

Posted Jan 5, 2015 on Hotels.com
over all nice . The Bar tender could use work