Ratings based on 402 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted Sep 5, 2014
Pros: very good overall
Nice location, close to Dutch Wonderland and Amish
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Room and coffee cream

Posted Sep 4, 2014
Particulary booked and request the room could see the court yard but it was not. When arrived, call the front desk if could possible to move to the room that was requested and was informed that we could move to the room close to the court yard but it would be noisy as there was a wedding in the evening. No wedding on the evening as stated. Cream in the hotel for the coffee was aged and stale, pour out the cream in to the cup and show pieces of white stuff
4 out of 5
Recommended
for Families
by A verified traveler

Children's heaven

Posted Sep 3, 2014
I stayed in this hotel several times because my kids love the pool. Hotel is very clean and comfort. 24hr grocery store is just front of the hotel parking lot.
4 out of 5
Recommended
for Everyone
by A verified traveler from Staten Island, NY

Double Tree Lancaster is a very place to stay

Posted Aug 28, 2014
Staff was very helpful with dining ideas, options and places to visit and skip in the area. Also helpful with directions and maps.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close enough to Dutch wonderland

Posted Aug 27, 2014
Stayed here many years when it was willow valley... It was almost as good...
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Posted Aug 25, 2014
Pros: It accommodated five people in one room. The pool and water playground was great for the kids.
Cons: An extra sink outside the bathroom would have been helpful, and the room was a little tight for five people.
Location: It was off the beaten path, but close enough to everything we needed.
The hotel lobby was beautiful and the staff was very friendly. We were allowed to check in early, easily and loved getting cookies when we arrived.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2014
It was nice. Though I booked 2 queen size beds and got a room with 2 full sized beds. A little cramped.
5 out of 5
Recommended
for Everyone
by A verified traveler

Happy mother

Posted Aug 14, 2014
My family and I enjoyed our visit at this hotel. It was family friendly and had many activities for the kids to enjoy. They also had things for the adults. I enjoyed that they had a rainy day schedule
5 out of 5
Recommended
for Everyone
by A verified traveler from rhode island

Great location!

Posted Aug 3, 2014
Pros: The view from the room into the function area was great as was the pool and water park area.
Cons: The staff could be a little more friendly.
Location: We were only 10 minutes from Dutch Wonderland and various shops and restaurants. Hershey park was only 45 minutes away.
The hotel was beautiful. It was in a great location. It was close to many attractions and restaurants. The pool area was great. The kids loved the water park area. We would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from G

Pretty nice fun for kids

Posted Aug 3, 2014
The hotel staff were friendly. The room was clean. The pool was "awesome" as my kids says.