Ratings based on 563 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Nice hotel, great for kids!

Posted Jun 22, 2015
Kids loved the pool, rooms were clean. Would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 20, 2015
Cons: See above
Very strange room numbering system!!! Staff seemed well aware of the problem but powerless to get anyone in authority to fix it. Having good, accurate up to date road map for the area would have made thev visit much more pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 20, 2015
Great hotel! Stayed for three nights with our three kids and they loved the pool/waterpark! Will definitely stay again if we are ever back in Lancaster.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2015
I enjoyed my stay at this hotel. Staff was helpful, room was clean and accommodations were comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Double Tree in Lancaster, PA

Posted Jun 9, 2015
Wonderful to this Inn. It was very clean and the beds were comfy.
2 out of 5
by A verified traveler from New Jersey

Lancaster stay

Posted May 12, 2015
Cons: More staffing and a corrected website with the virtual pictures of the rooms. And an adjusted menu that the kitchen can actually prepare properly.
Location: Location and attractions good.
After check in my experience was down hill from there. The website was misleading on the view of the room I guess the description was accurate but picture very misleading. The dinner my wife ordered should not even be on your menu it was horrible. I made sure I presented my AAA membership card at check in but yet never received my discount. The restaurant was so understaffed Sunday morning it was shameful wait time for a simple cup of coffee was unacceptable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Medford, MA

Very comfortable

Posted Apr 26, 2015
Pros: Large rooms
Cons: As with most Hilton hotels I do not like the pillows. Looking for something with a little firmness
Location: Many things in the Lancaster area. Also an hours trip to Gettysburg and only 45 minutes to Hershey
Very nice hotel. Comfortable and in a great area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 15, 2015
Kids had a great time at pool and water playground.
4 out of 5
Recommended
for Families
by A verified traveler

great for families with kids.

Posted Apr 13, 2015
kids had a great time at the two pools it for young and old.
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Nice hotel

Posted Apr 7, 2015
3 day getaway. Great location. Plenty for kids to do if I want to just relax at hotel