Ratings based on 286 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from YUCAIPA,CA.

Nice hotel close to party I was attending.

Posted Aug 26, 2014
Pros: Everything was wonderful.
Cons: The wi-fi was disapointing because there was a charge of $10 after spending $120 per day.
We had a good time. we enjoyed nice room,pool,and breakfast room.
5 out of 5
Recommended
for Couples
by A verified traveler from Imperial Valley California

One Night in Palmdale

Posted Aug 4, 2014
Pros: Well Located close to shopping, and a Mall with a large selection of Dinner choices
Cons: More staff to help with Check ins in the evenings especially on a weekend
Location: Antelope Valley Mall is within 3 minutes by car to the Hotel Dinner Shopping, movies A Target is about 1 minute away so if you need anything
Had to stay one night in Palmdale for early morning meeting in Tehachapi. Hotel was well located to shopping and Dinner. Hotel Staff were friendly but loooong line to get checked in, could have used another clerk instead of just one at 5:00 PM on a Friday night ??? Room was nice, but bathroom sink drain was locked in Down position, and no way to repair that night. Ended up using Wet bar sink for all bathroom sink stuff. Not impossible, but just not what you expect from an Embassy Suites at 180.00 a night Breakfast was great wait staff were fantastic. Would I stay again ? If I had to go to that area yes.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sylmar

Very pleasant visit.

Posted Jul 28, 2014
Even though the hotel was booked for the weekend we didn't have to wait a long time for room service. Clean and comfortable rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mammoth Lakes, CA

Nice hotel in a bad neighborhood.

Posted Jul 20, 2014
Pros: Very clean.
Cons: The front desk girl (long black hair) Just stared at my wife and I when we arrived at the counter. Please teach her customer service.
Location: The girl at the bar was too busy with her friends talking about their wedding rings and clothes.
Beautiful, comfortable, room. Entry nice, Staff OK.
1 out of 5
by A verified traveler from Atascadero, CA

Mechanical noise/vibration

Posted Jul 9, 2014
Pros: Layout of rooms, breakfast setup. Strong quality usually.
Cons: Noise, vibration number 1. Bathroom sink the spigot does not extend far enough into sink. causes water to fall off back of bowl.
Location: Location is good. Solid acces to area.
We were on the top (seventh) floor. Room was fine. Typical quality of an Embassy Suites. Previous stays make it a Hotel chain I check if it is where we are going. There was a mechanical noise combined with vibration that permeated the room. We were booked for three days and left after the first night because my wife got No sleep. This was on a very busy weekend and so the Hotel was full so no room change was possible. The town was swamped so it took quite a bit to find another room anywhere. The staff was not supportive or helpful when presented with the situation.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Very nice and upscale

Posted Jul 1, 2014
Our room was nice and comfortable. The breakfast was not your normal continental breakfast, it was a hot breakfast with made to order omelette station. The only downside was there was hair in our bathroom.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2014
Pros: The complimentary breakfast was amazing.
Wonderful room. Separate living room area from the bedroom with pull out sofa made for plenty of sleep space.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 11, 2014
Pros: Very Clean and Polite staff.
Cons: I did not care for the coffee in the room or in the breakfast area.
Easy Check-in. Enjoyed the happy hour cocktails. Snacks could have been improved. Not many vegetables or cheese. The room was clean and the bed was very comfortable.
Comment from Hotel Management
Jun 26, 2014 by Meagan, Hotel Management
Thank you for taking the time to let us know how your stay was at the Embassy Suites. We are glad you enjoyed the cocktails and bed. We will also let our Food and Beverage Manager about the requested extra options for the appetizers. Have a wonderful day!
5 out of 5
Recommended
for Families
by Yvonne from Casa Grande

State of Arizona

Posted May 28, 2014 on Hotels.com
My family really enjoyed our stay. Carmen was a great supervisor any concerns she work things out. Will like to come back in July
5 out of 5
Recommended
by Nicole from Ridgecrest, CA

Stayed one night

Posted May 28, 2014 on Hotels.com
We stayed here one night during Memorial Day weekend and loved the place. We missed out on the managers reception because we went to see a movie but it sounded like a great time - free beer and I asked about kids and was told they are also welcome in the lounge area and the manager will provide free sodas for them! The hotel is a couple blocks from the free way and the mall, but far enough that it's super quiet. The rooms are cute and have everything you might need. What really sets this place apart was the breakfast. It's only open from 6-9am but you MUST set your alarm and get down there - it's like a Vegas hotel buffet but all complimentary!