Ratings based on 103 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby Eddie from Charleston, SC
A nice hotel at the center of everything.Posted Jun 4, 2014
Pros: although it was a new hotel, the best thing about was being located at the mall and so convenient to everything.
Cons: The bathrooms could use a power vent.
Location: The location at the mall was excellent. It provided a variety of restaurants, shopping, movies and service stations.
We stayed for five days visiting family and attending our Granddaughter's High School Graduation. Being located at the Antelope Valley Mall, it was close to restaurants, movies and shopping. It was a great place to stay and we will stay here again.
for Everyoneby A verified traveler
overnight stay on road trip to death valleyPosted May 8, 2014
Picked a hitlon hotel as like the brand and was not disappointed as hotel and service met the high standards we expected
Oh, those beds!Posted Apr 28, 2014
Cons: The beds.
Hotel was fine...but the beds were a different story. When we checked in the front desk clerk said that they had new adjustable beds, sort of like a Sleep Number bed. Great, I have one of those at home, so that'll be great. Unfortunately I didn't think of it until after my wife went to sleep...when I tried the bed it was rock hard and extremely uncomfortable. I looked around the room for 30 minutes (using my phone as a flashlight) trying to find anything that would explain how to adjust the beds ... a remote control or anything! Nothing at all. So I finally got dressed and went down to the front desk, where the clerk told me the secret ... a little control knob on the mattress itself that you have to undo the fitted sheet to get to. Great, thanks. And he confirmed that there wasn't a single bit of instruction in the room to tell me know to do this. Even with the mattress adjusted to the "softest" setting, it was still hard as a rock. SO ... if you like hard mattresses stay here. If not, ... don't. Quite disappointing. (And yes, even these super duper mattresses are still way too short if you're over 6 feet. I wish they had solved the problem I ACTUALLY have instead of trying to solve one that I didn't....)
for Everyoneby Mother of Three
Everything was so easy, from check-in to check-outPosted Mar 24, 2014
Great staff, super clean, awesome heated pool, prompt service. Definitely would stay again. :)
for Everyoneby sabrina from murray
Best hotel in the AVPosted Feb 17, 2014
Clean rooms, awesome staff and ample amenities and great rates! I've loved the courtyard marriott but this one is a step above!
for Personal Eventby A verified traveler
Posted Jan 17, 2014 on Hotels.com
Recommendedby A verified traveler
Posted Jan 7, 2014 on Hotels.com
Recommendedby Connie from Maple Valley, WA
Most comfortable bedsPosted Jan 5, 2014 on Hotels.com
I have a bad back, and even in some of the finest hotels, I struggle with the comfort of their bed. My stay at the Palmdale Hilton Garden Inn was so great, because the bed was perfectly comfortable, and the best nights sleep of our journey. We had a little trouble finding the hotel, as the GPS took us to the entrance of a mall, then stopped. We thought we had a bad address, and had to call the hotel, and even then, driving around the back side, it was a bit difficult to find. The hotel was at the time under construction at the entrance, but the rooms were fully maintained and very nice.
for Everyoneby Douglas
Great YE HolidayPosted Jan 1, 2014
Arrived Christmas Eve, Left NewYears Day. Although Hotel was nearly deserted dye totTim of year, Staff was always right where they were needed and very Friendly!
for Overnight Stay Before Destinationby SRL from North Bend, OR
Just what we neededPosted Dec 31, 2013 on Hotels.com
We just needed a place to be able to shower and lay our heads down for a few hours. We were unfamiliar with the area and unsure if we would be in a decent part of town or not. Turns out, we were in a great part of town. The location is right in the back of the Palmdale Mall but secluded enough that you do not have to deal with the Mall traffic. It was quiet. They were doing some remodeling, however, this did not interfere with our stay. The staff had warm oatmeal cranberry bars available for us at check-in. The staff was nice and accommodating. I would have to say the only complaint I personally had was that the bed was too hard, however, I know there are some that prefer to have a hard bed. Lovely stay. Thank you.