Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Motel close to shopping and restaurants.

Posted Jun 16, 2015
Pros: It was clean and had a very good breakfast.
I wanted 2 double beds and had emailed that ahead of time, but got 1 king.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Nice Hotel

Posted May 27, 2015
Pros: Room size, price, location, staff
Location: Located adjacent the River Valley Mall, Crystal Falls Mini Golf, and many restaurants and other shops
The staff was very friendly our entire stay, including suggesting a good local pizza joint to try. Room was clean, but did show slight wear. It was nice having a pool for our kids. Shopping and restaurants were conveniently located nearby.
1 out of 5
by A verified traveler from OHIO

Posted Apr 27, 2015
Pros: -
Cons: EVERYTHING I LISTED ABOVE NEEDED IMPROVED.
DID NOT GET THE ROOM WE PAID FOR. ORDERED A 2 QUEEN BEDS NON SMOKING ROOM. GOT A KING SUITE. HAD A DOG THAT YIPED ALL NIGHT NEXT DOOR DUE TO THE DOG SHOW IN TOWN, AND SUPPOSEDLY LOST OUR ROOM TO THE BASKETBALL TEAM. GOT TIRED OF ALL THE EXCUSES. WILL NOT GO THERE AGAIN! WON'T USE EXPEDIA EVER AGAIN!!!
5 out of 5
Recommended
for Families
by Robert from Watertown, NY

Convenient hotel

Posted Apr 22, 2015 on Hotels
Very nice assortment for free breakfast. Indoor pool was nice to have. Golden Corral right around the corner, along with at least 20 other options for dining.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2015
a clean comfortable hotel with a nice breakfast provided.
5 out of 5
Recommended
for Business Travelers
by Marianne from Augusta, Maine

definitely stay here

Posted Mar 20, 2015 on Hotels
Very friendly staff, clean quiet hotel.
5 out of 5
Recommended
for Couples
by Dean from Vb

Great

Posted Jan 5, 2015 on Hotels
Great!
5 out of 5
Recommended
for Everyone
by A verified traveler from Hinckley, Ohio

needed getaway

Posted Jan 1, 2015
Close to everything Clean rooms Great Breakfast buffet
4 out of 5
Recommended
for Couples
by A verified traveler

bad experience...

Posted Dec 31, 2014 on Hotels
Checking in was horrible. Because we booked our room through hotels.com and not directly through the hotel the clerk was disrespectful and had "trouble" with finding an available room and assigning us a room. Upon our initial attempt to check in, we were told no rooms were ready.....came back 45 minutes later, stood in line while other guests checked in, the clerk had difficulty finding our reservation, and told us we should have called the hotel to make our reservations! I told him I was a paying customer regardless of how I made my reservation. The bathroom was not as clean as it should have been, dirty coffee stir sticks on the floor., bathtub was grungy. I will never stay at HolidAy inn express again.
3 out of 5
Recommended
for Couples
by trever from washington court house

visiting home

Posted Dec 19, 2014 on Hotels
I thought it was a good stay. I was disappointed in the breakfast